NHTSA — Air Bags Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
8,337 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Plymouth Grand Voyager seat belts / air bags problems

seat belts / air bags problem

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1997 Plymouth Grand Voyager Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Oct 152001

Grand Voyager

  • miles

A D V E R T I S E M E N T S

On approximately 10/15/2001 while sitting in the driveway, I noticed that the air bag light was on. At that same time, I tried to use the horn to let someone know that I was there to pick them up. The horn did not work. Since I did not want to pay the $70 fee to have the dealership "diagnose" the problem (without having any of that money go towards the actual payment of the repair), I decided to take it to my mechanic. He said that he would not work on any component related to the air bag because of the high cost of replacing the air bag in the event it accidentally deployed. He also said that since the airbag light was on, it could either not deploy in an accident when I needed it, or that it could deploy while I was driving and did not need it. He considered it a safety issue. He recommended taking it to the dealer. After doing more research, I have found out that the part in question is a clockspring wiring harness and that 124,511 vehicles have had the defective component replaced by chrylser. I consider this a safety issue, a recall issue and an economic issue. If Chrysler charges $70 per diagnosis and $250 for each repair of the 124,511 defective clockspring wiring harness/design flaws, that equals about $40 million. How much profit is Chrysler making on repairing their own safety related design flaw and how many people are getting injured because a recall is not being issued on this component.

- Kettering, OH, USA

problem #19

Oct 012001

Grand Voyager

  • Automatic transmission
  • miles
Air bag light remains illuminated due to a malfunction within clock spring.

- West Valley, UT, USA

problem #18

May 012001

Grand Voyager

  • miles
Air bag light remains illuminated during normal operation. Dealership examined vehicle and determined clockspring had to be replaced at consumers expense. Consumer is requesting reimbursement due to being informed that this was part of a recall.

- Olney, MD, USA

problem #17

Dec 012001

Grand Voyager

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Air bag light illuminated on dashboardm consumer has contacted dealer, dealer determined that clock spring assembly had malfunctioned and needed to be replaced.

- Riverdale, UT, USA

problem #16

Nov 142001

Grand Voyager

  • miles
"airbag" warning light stays on while driving and horn does not work. Mechanic says the airbag clockspring needs to be replaced. Same symptoms as NHTSA action number EA01-007.

- Ashburn, VA, USA

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problem #15

Jul 152001

Grand Voyager

  • Automatic transmission
  • miles
Airbag light has come on. Dealer said that clock spring assembly needed to be replaced. Consumer stated that airbag will not work due to break in clockspring which supplies power to the airbag, cruise control and horn.

- East Dundee, IL, USA

problem #14

Aug 012000

Grand Voyager

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Airbag light came on. Dealer replaced the clock spring assembly.

- Northbrook, IL, USA

problem #13

Aug 102001

(reported on)

Grand Voyager

  • miles
The dashboard indicator for the airbag came on and wouldn't go out. I took into the dealer and they diagnosed it as a failed clock spring. The horn and cruise control also were not working. In researching this on this site and the others it seems to be a fairly common part failure. It also seems that when it does fail the airbag will no longer function. If one doesn't realize the problem exists there could be a false sense of security. The dealer who replaced the part said that it wasn't covered under any warranty due to it being a passive restraint system part. I found a few mentions on the internet of recalls for this problem. Is this correct?

- Brooklyn Park, MN, USA

problem #12

Aug 102001

(reported on)

Grand Voyager

  • miles
The dashboard indicator for the airbag came on and wouldn't go out. I took into the dealer and they diagnosed it as a failed clock spring. The horn and cruise control also were not working. In researching this on this site and the others it seems to be a fairly common part failure. It also seems that when it does fail the airbag will no longer function. If one doesn't realize the problem exists there could be a false sense of security. The dealer who replaced the part said that it wasn't covered under any warranty due to it being a passive restraint system part. I found a few mentions on the internet of recalls for this problem. Is this correct?

- Brooklyn Park, MN, USA

problem #11

Aug 102001

Grand Voyager

  • Automatic transmission
  • miles
Airbag sensor light stays illuminated while driving. Also, cruise control is inoperable, and intermittently horn assembly is inoperable. Dealer has been notified. Possible clockspring failure.

- Bells, TX, USA

problem #10

Jul 102001

Grand Voyager

  • miles

A D V E R T I S E M E N T S

Plymouth service tells me that the car is too dangerous to drive. Repair cost is $200+. there should be a warning to owners about this problem. The part should last longer.

- Secaucus, NJ, USA

problem #9

May 012001

Grand Voyager

  • Automatic transmission
  • miles
Ea 01 007/air bag clockspring: Air bag sensor light remained on and, horn was inoperative. Dealer / manufacturer were notified, and informed consumer that problem was not covered under a recall at this time, and any repairs would be at consumer's expense. Consumer states cruise control is also inoperative.

- Montvale, NJ, USA

problem #8

May 012001

Grand Voyager

  • Automatic transmission
  • miles
Air bag light has come on and stayed on. Also, horn failed to work, and cruise control operated randomly. Possible clockspring failure.

- Plainview, TX, USA

problem #7

May 052001

Grand Voyager

  • Automatic transmission
  • miles
Air bag light has been on and will not go off. Also, horn has failed to operate.

- Portsmouth, VA, USA

problem #6

Apr 172001

Grand Voyager

  • Automatic transmission
  • miles
Airbag light was on, and cruise control stopped working.

- Heth, AR, USA

problem #5

Mar 182001

Grand Voyager

  • Automatic transmission
  • miles
Air bag light is on, and the manufacturer is not aware of any reason for this to occur.

- Honalulu, HI, USA

problem #4

Jan 012001

Grand Voyager

  • miles
Horn, airbag, and cruise control inoperable

- Yorktown, VA, USA

problem #3

Mar 062001

Grand Voyager

  • Automatic transmission
  • miles
Air bag light comes / cruise control fails to work, and horn cannot be used. Problem happens only when engine starts, and is intermittent. The cruise control and the horn failures caused by clock spring assembly and was replaced.

- St Louis, MN, USA

problem #2

Jan 012001

Grand Voyager

  • Automatic transmission
  • miles
Clock spring assembly was replaced, but air bag light is still on, horn is working again. Consumer has not checked cruise control.

- Nashua, NH, USA

problem #1

Jul 212000

Grand Voyager

  • miles
No summary listed for above vehicle.

- Fayetteville, NC, USA

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