NHTSA — Suspension: Front: Macpherson Strut Problems


hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
70,589 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Plymouth Grand Voyager suspension problems

suspension problem

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1998 Plymouth Grand Voyager Owner Comments

problem #5

Nov 282006

Grand Voyager 6-cyl

  • Automatic transmission
  • 24,000 miles


: the contact stated the strut tower had corrosion and needed to be replaced. The vehicle was taken to a local dealer who referred the contact to a body shop used by the dealer. Upon replacement, the body shop mechanic expressed that there may be a recall on this matter. The dealer were was contacted, and determined the vehicle was not included in the recall due to the VIN. The contact encountered many complaints on this matter regarding the suspension: Front: Macpherson strut. Updated 01/22/07.

- Osseo, WI, USA

problem #4

Nov 182004

Grand Voyager

  • Automatic transmission
  • 88,432 miles
The vehicle's front left strut corroded. The cause has yet to be determined. Please provide additional information.

- Pittsburgh, PA, USA

problem #3

Oct 072004

Grand Voyager 6-cyl

  • Automatic transmission
  • 46,700 miles
1.strut twer rusting out on driver side. 2. could cause loss of control and steering if it gives out. 3. will get strut tower cap from dealer and have it repaired. Chrysler will only repair if I pay $250 dedutable.

- Pontiac, MI, USA

problem #2

Jul 282004

Grand Voyager 6-cyl

  • Automatic transmission
  • 113,850 miles
Strut tower is corroded and 4 body shops said they would'nt attempt to fix. The following info was obtained by a GM dealership when we told them our problem. He did look up on the computer about bulletins issued regarding your problem. There was one issued on October of 2002 titled: Suspension/body -strut tower corrosion #23-044-02. This means Chrysler acknowleges they have a problem! brief history, I am 36 with a wife and two boys who are 11 and eight. Both my wife and I graduated from Michigan state university where I also got my mba. I have multiple sclerosis (ms). I went on disability in 1997. I am at about an 8.5 to 9 on the disability scale. Zero being no symptoms 10 being dead. I am in a wheelchair. I have a feeding tube, a supra pubic catheter. I will be trying an intensive chemotherapy in the next two weeks. We are on a fixed income from social security and a long term care contract. I require nearly 24-hour care so my wife canT work. Our annual income is about $34,000. We bought a Plymouth Grand Voyager handicap van in 1998 for about $40,000. This week we had the oil changed. The mechanic said one of the two towers that hold the engine in place was rusted. He said to have a body shop look at it immediately. The body shop said they wouldnT touch it (pres kool). My wife called Chrysler and an arrogant, impatient customer service rep named jay said to take it to maaco (another local body shop). They also told my wife no way would they fix it. Every place my wife took it she was told the van had way more rust all over then a 1998 vehicle should have. Another mechanic said no way should the tower be rusted like it is. My wife called Chrysler again and spoke to erika who said there is nothing Chrysler can or will do. Our warranty is up so we are left with our only transportation being unsafe.

- Williamston, MI, USA

problem #1

Jun 032004

Grand Voyager 6-cyl

  • Automatic transmission
  • 79,964 miles
Consumer took the vehicle to the dealership to be inspected and the mechanic determined that the strut towers were rusting prematurely. The left side strut tower blistered/bubble. Extensive rust under the blistered paint area. The consumer was told that the rust had been there for a long time under the paint surface.

- Milwaukee, WI, USA

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