NHTSA — Suspension: Front Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,393 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Plymouth Grand Voyager suspension problems

suspension problem

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1998 Plymouth Grand Voyager Owner Comments

problem #6

Feb 262000

Grand Voyager

  • miles


My van is a lemon. All kinds of electrical problems - defogger sometimes work and sometimes not, windows won't roll down, stereo speakers sometimes works, instrument panel lights go off and on, dim yellow headlights, etc. Found pin hole in head...defect in metal. Van over heated and gauge did not say it was hot. Fan went out. Now something going wrong with front end. Occasionally smell gas. The lifter head gasket now leaks oil. Van sometimes jumps in park and rolls. I can not afford to fix this stuff... bail me out not Chrysler....

- Sacramento, CA, USA

problem #5

Jul 042008

Grand Voyager

  • 92,356 miles
I own two Chrysler minivan that have rusted strut towers, and I took them to my favorite body shop. I have been told that almost every Chrysler mini van has had this, and to go to the dealer due to a recall. There is no such recall, and was told by the dealer it has been a issue.

- Galesburg, MI, USA

problem #4

Mar 102008

Grand Voyager

  • 172,000 miles
The contact owns a 1998 Plymouth Grand Voyager. The contact noticed severe corrosion and rust on the front struts. The failure has caused the front two tires to abnormally move up and down. He took the vehicle to the dealer and a technician referenced service bulletin number 23-04-02 for the same failure. Since there was not an official recall, the dealer would not assume any liability for the repair costs. The manufacturer did not provide any assistance. The vehicle has not been repaired. The failure and current mileages were 172,000.

- Litchfield, MI, USA

problem #3

May 102005

Grand Voyager 6-cyl

  • Automatic transmission
  • 40,000 miles


Strut towers rusting out. Noticed this condition approx. 2 years ago when vehicle was less than 5 years old. Researching the problem, it seems many other Plymouth Voyager and Dodge Caravan owners have the same problem. Found tsb#23-044-02 which refers to this problem. Sudden failure of the strut tower could result in loss of steering and/or sudden stopping force applied on one side of vehicle as a tire impacts a wheel well.

- Fairport, NY, USA

problem #2

Nov 192003

Grand Voyager 6-cyl

  • Automatic transmission
  • 64,000 miles
The top of the driver's side front shock tower, as viewed from under the hood, is very corroded. Mechanic advised getting rid of vehicle as soon as possible or face extensive $ repairs for shock tower and strut. Area of corrosion was professionally rust proofed in 1998 and was still able to corrode. I wonder how bad the corrosion is on these vehicles that were not rust proofed? shock tower corrosion appears to be an ongoing problem with all 1996-2001 Chrysler, Dodge and Plymouth minivans. Its only a matter of time before struts start popping through the hoods on these vehicles, thus causing accidents. Advise NHTSA to investigate as soon as possible.

- Willowick, OH, USA

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problem #1

Jan 071999

Grand Voyager

  • miles
Ypulera alrikas collision center was returning vehicle to consumer when they hit something that pushed in the front end of vehicle. When consumer saw vehicle the passenger's front seat was only 4" away from the dash. Also, consumer cannot open glove box due to impact. The front seat sliding mechanism released the seat.

- Wadsworth, IL, USA

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