NHTSA — Air Bags Problems

1998 Plymouth Voyager (Page 1 of 2)


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
32,337 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Plymouth Voyager seat belts / air bags problems

seat belts / air bags problem

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1998 Plymouth Voyager Owner Comments (Page 1 of 2)

problem #35

Jan 062016


  • miles


The 1998 Plymouth Voyager passenger van was involved in a two vehicle collision on a public highway. Cause of the collision was due to the other involved vehicle, that being a 2011 Kia soul, failing to stay within its travel lane. The Kia crossed over into the path of the Plymouth Voyager, with both vehicles colliding, front/left vs front/left. Speeds of both vehicles estimated at approximately 40 miles per hour. Both air bags in the Kia deployed, as did the front/passenger airbag in the Plymouth Voyager. The driver's airbag in the Plymouth Voyager failed to deploy, unknown why. Both drivers sustained injuries in the collision. The collision was investigated by the montgomery township police department, phone 215-362-2301, police report #2016-00578.

- Montgomeryville, PA, USA

problem #34

Jun 152013


  • 140,000 miles
The contact owns a 1998 Plymouth Voyager. While driving at 45 mph, the air bag warning light illuminated and the cruise control failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 140,000. The VIN was not available.

- Tempe, AZ, USA

problem #33

Jan 152010


  • 130,000 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) the Chrysler dealer has not been able to fix the clockspring on my minivan because the part that Chrysler will pay for is not in stock. [xxx]. I have had my minivan in the dealer multiple times since Jan 15 and they have not fixed the airbag to deploy if needed. It seems to me that Chrysler is limiting parts to fix a safety recall.

- Nampa, ID, USA

problem #32

Sep 022009

Voyager 4-cyl

  • 0 miles


As an investigator assigned to the California highway patrol, multidisciplinary accident investigation team (mait) in sacramento, and as directed by the mait operations manual, this is to notify NHTSA/ODI of the verified failure of a safety restraint system in a vehicle involved in a severe-injury traffic collision. On September 2, 2009, a 1998 Plymouth Voyager was involved in a collision in san joaquin county, ca. The registered owner/sole occupant in the Voyager sustained injury when his vehicle collided into the rear of a 1999 Chevrolet Tahoe, at speed. The principal direction of force was essentially from front-to-rear through the Plymouth and the frontal damage was equally distributed across the full width of the vehicle. The front passenger's SRS deployed, and the driver's SRS did not. The driver of the Plymouth was restrained by his seat belt. A query of the NHTSA website indicated the Plymouth was subject to recall under NHTSA campaign 04V-480, and daimler Chrysler recall no. D17. The recall was the subject of EA04-013 of the ODI. A local Dodge dealer confirmed the vehicle was part of the group under recall and had not undergone correction of the condition despite records of mailed notifications to the registered owner, of valley springs, ca. The driver of the Plymouth made no statement regarding the status of the SRS warning indicator lamp prior to the collision, which is under investigation by the stockton area of the California highway patrol. Valley davison mait's preliminary investigation indicates that the driver?S SRS components were in place on the vehicle. Mait will not conduct a failure analysis investigation, as the matter is civil, not criminal, in nature. A report of the mait findings will follow. Officer C.M. port, id 9729 California highway patrol, valley division mait. Updated 07/01/10 updated 07/06/10

- Gold River, CA, USA

problem #31

May 012006

Voyager 6-cyl

  • Automatic transmission
  • 126,459 miles
: the contact stated there were several problems with the vehicle that would be considered a manufacturer defect. The first component of concern was the belt tensioner which had to be replaced by the dealer because it was observed to be dismantled. The second component was identified when the vehicle was taken in for a regular oil change. The independent mechanic determined there was a major leak coming from the pump seal on the transmission. Once the transmission was taken out of the vehicle, a crack was observed in the torque converter. The transmission had to rebuilt because a transmission for replacement could not be found. The dealer determined the transmission problem was due to a pin drop which has been common in vehicles of this year, make and model. The third component was discovered while the contact searched car fax for history on the vehicle; there was a recall on this vehicle for the airbag. When the vehicle was taken to the dealer for the remedy repair, it was not performed because the vehicle exceeded 70,000 miles. The dealer confirmed that the remedy repairs would be issued only if the vehicle incurred the consequences of the recall. The last component of concern was the service engine soon light, which constantly illuminated. When the vehicle was taken to the dealer, they determined there was cylinder misfire. However, the contact expressed that this problem may have been caused by a malfunctioned computer system. After a major tune up to the vehicle the service engine soon light only illuminates intermittently.

- Spooner, WI, USA

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problem #30

Mar 012005


  • miles
Consumer inquiring about recalls on his 1998 Plymouth Voyager minivan, the horn often failed and the cruise control did not work.

- Blue Ash, OH, USA

problem #29

Aug 142004

Voyager 6-cyl

  • Automatic transmission
  • 100,000 miles


Air bag light illuminated while driving, and horn/cruise control were inoperative. Vehicle was taken to dealer, who informed consumer that the clock spring needed to be replaced. Also, this vehicle was not covered under recall due to VIN.

- Bear, DE, USA

problem #28

Aug 012004

Voyager 6-cyl

  • Automatic transmission
  • 106,000 miles
The clock spring failed. As a result the air bags and horn malfunctioned. Recall 02V293000 was issued, however this vehicle was not included due to VIN.

- Deltona, FL, USA

problem #27

Jun 102004

Voyager 6-cyl

  • Automatic transmission
  • 97,455 miles
1998 Plymouth Voyager horn and cruise control stopped working and the airbag light is on it is now gonna cost me roughly $300 to havethe clock spring fixed. I feel that there should be a recall issued.

- Colonial Heights, VA, USA

problem #26

Mar 262004


  • Automatic transmission
  • miles
Driver side and passenger side air bags deployed while vehicle was in motion. There was no crash, no pothole, no bump on the road, nothing to triggger the airbag to go off. As a result I suffered a burn mark to my chin and neck and brusing on my chest and forearm. Passenger was also hit I face no visible marks and children were terribly shaken.

- New York, NY, USA

problem #25

Jan 162004

Voyager 4-cyl

  • Automatic transmission
  • 64,200 miles


I own a 1998 Plymouth Voyager air bag light stays on and horn don't work. Most likely a clock spring is bad. Don't know if this will get recalled, but I hope so.

- Chesapeake, VA, USA

problem #24

Jan 212003


  • 80,000 miles
When vehicle is started air bag light comes on and stays on. When air bag light is on horn and cruise control do not work. Consumer saw a NHTSA article concerning an investigation of these vehicles.

- Grandville, MI, USA

problem #23

Nov 222003


  • miles
While driving the air bag warning light illuminated on the dashboard intermittently. The vehicle was taken to the dealer but the problem still occurs. Please provide any additional information.

- Luling, TX, USA

problem #22

Aug 132003


  • miles
On certain mini vans clockspring assembly may have been winded incorrectly during the vehicle assembly process.remedy: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. DaimlerChrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began November 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact DaimlerChrysler at 1-800-853-1403.

- Woodbridge, VA, USA

problem #21

Jul 292003

(reported on)


  • 72,000 miles
Consumer states airbag light is on, and the horn does not sound when pressed. Delaer has been contacted.

- Phenix, AZ, USA

problem #20

Jun 132003

(reported on)


  • 102 miles
Airbag light is on, there is no horn/cruise control, etc. There is a recall for the clockspring. Consumers vehicle is not included due to VIN.

- Birmingham, AL, USA

problem #19

Jun 132003

(reported on)


  • miles
Clockspring had to be repaired on 6/13/2003.

- Graysville, GA, USA

problem #18

Apr 202003

Voyager 4WD 6-cyl

  • Automatic transmission
  • 64,500 miles
I own a 1998 Plymouth Voyager minivan (VIN #[xxx]) and have experienced a clockspring failure which resulted in my driver's side airbag, horn and cruise control not working. Even though there is a current recall for this problem on this model year vehicle, the manufacturer stated I was not covered since the build date was two days after the end of the covered period. This seems very unreasonable to me and indicates that maybe the recall was too narrow. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Royal Oak, MI, USA

problem #17

May 092003

(reported on)


  • 70,500 miles
The airbag light illuminated. The vehicle was taken to the dealer, however the problem recurred.

- San Diego, CA, USA

problem #16

Nov 222002

Voyager 6-cyl

  • miles
The clockspring was replaced a day before the consumer received a recall notice. The consumer has requested to receive a refund. Scc

- Apollo, PA, USA

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