I have two Aztek AWD .At aprox 30,00 miles they started vibrating in all forward gears. Even at a stop light . They are under warranty so I took the first one to the Pontiac dealer in Petoskey ( Fletches ) . They told me the tires were bad and unsafe and needed to be replaced .And charged me $50.00 I had a separate tire warranty so I took the car back to the tire dealer ( Discount tire in Traverse City ) . They found no problem ,but since GM wrote on the bill "unsafe" they replaced the tires and I still have the vibration . Fletches will not refund the money I spent on the new tires ( they told Pontiac they would have if I had bought them from them ) and they will no longer work on my cars even though they are still under the original GM warranty , because they don't have a clue how to fix the vibration .I have Contacted the BBB,( case closed ,unresolved ) no help , The Attorney General of Michigan and the SOS all no help . I have been buying New cars since 1970 and this by far is the worst dealer experience I have ever had . Refusing to work on a know problem and telling me to buy New Tires to correct the problem when It Did Not ,Then not paying for the tires because they misdiagnosed the problem.

I have two 2005 Pontiac AWD Azteks . At aprox 30,000 miles each they started to vibrate .( September 2007 ) When I was called to pick up the car I was charged $50.00 and told the "tires are unsafe ' It is a tire issue . When I purchased the car I also purchased an insurance policy from the Discount Tire Company . I then went to discount tire to have them check the problem . They found nothing wrong with the tires , but since Fletches put on my bill that the tires were unsafe they put new tires on the car for a prorated amount of $203.20 . On the way home I noticed that the car still vibrates . I went back to the dealer and asked for my money back .They gave me the $50.00 back but not the amount for the tires . About a week or so later the other car started to vibrate ( mid October) it has been in now 3 or 4 times nothing has been working for the fix .Both cars vibrate in all forward gears even at a stop light ,yet not in neutral I then called Pontiac .They agreed with the dealer that there is nothing more they can do because they don't know what is causing the vibration. I was told " don't take it back to Fletches they will call me if they find out what to do" . I then told the Pontiac rep " that I wanted my $203.20 back for the tires " He told me he would call Fletches and call me back . I just got off the phone with the Pontiac rep, he spoke to Bob Johnson ( service manager) at Fletches and he told him "they will not give me my money back because I did not buy the tires from Fletches ,if I had they would refund my money .That sounds to me like they were try to take advantage of me hoping that I would have bought the tires from them,not knowing that I had the insurance policy Fletches misdiagnosed the problem at the start ,I bought tires that I did not need. I would like my cars fixed and a refund for the tires I purchased .