Power Window Stopped Working

2002 Pontiac Bonneville (Page 1 of 2)

CarComplaints.com Seal Of This Might Hurt


pretty bad
Typical Repair Cost:
Average Mileage:
70,350 miles
Total Complaints:
33 complaints

Most Common Solutions:

  1. not sure (14 reports)
  2. replace full window regulator assembly (10 reports)
  3. needs full regulator and assembly (5 reports)
  4. modify plastic piece that connects to cable (4 reports)
2002 Pontiac Bonneville windows / windshield problems

windows / windshield problem

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2002 Pontiac Bonneville Owner Comments (Page 1 of 2)

problem #33

Jun 252014

Bonneville SLE V6

  • Automatic transmission
  • 119,000 miles


My power window quit working again. This is the 4th time. It has cost between $300 and $500 each time to repair. I have had it with this happening. It is an issue with this car from what I have found online, and I do not understand why GM is not being forced to fix it.

- lrvoss53, Knoxville, TN, US

problem #32

Mar 102010

Bonneville SLE 3.8L Series Ii

  • Automatic transmission
  • 94,500 miles

The passenger side rear window would randomly roll up and down -- when it wanted to. Well, I went ahead, and took my car to Ziebart to have my windows tinted (hoping that the window would work), so that they could do what they needed to do. I got there, and they did the rest of the windows, and came out and told me they had to "half ass" tint the passenger side rear window because it wouldn't roll down.

I LOVE my Bonneville, but this window issue is VERY aggravating, and made me even more mad because I called and talked to GM, and they claimed that I "play" with the windows/window switches, and that's how they broke.

Still not fixed, I had to rig the window, because not everyone can afford to go out and spend hundreds of dollars on windows that should work properly!

- hallj07, Tiffin, OH, US

problem #31

Jul 012012

Bonneville SLE 3.8L Series Ii

  • Automatic transmission
  • 125,000 miles

At this point in time, this is the 2nd window that has failed to roll up and down. This window issue is VERY annoying and aggravating! I understand that cars have their minor issues here and there, but 2 windows not functioning within 3 years of owning my Bonneville is absolutely ridiculous! My mom HAD a 2001 Grand Prix GT and ALL 4 windows quit working! -- her sunroof still functioned, but I think GM really needs to take responsibility and allow their LOYAL customers to get their windows fixed/repaired at their cost.

- hallj07, Tiffin, OH, US

problem #30

Sep 062012

Bonneville SLE 3.8V6

  • Automatic transmission
  • 53,000 miles


  1. driver seat heater stays cold 2.drivers window stopped working (fixed by dealer) 3. same window stopped working 3 mos later. 4. steering link repaired under warranty. 5. 12000 miles +- same issue out of pocket replacement. 6. rear drivers window quit working.

    7. same window fell and won't go up. 8. whats next GM?

- Dennis P., Myrtle Creek, OR, US

problem #29

Jul 052011


  • Automatic transmission
  • 64,000 miles

I have had problems with my car since I purchased it new in 02, it leaks water - don't know where it is coming from! Now my back window won't go up, I can hear the motor but no movement from window. The engine is good. just replaced the belt (serpentine?) on Friday, had it in the shop 2 days before that and it was bypass tubing hose....Very disappointing and I understand why people buy foreign cars!

- Leona G., Everett, MA, US

problem #28

May 092011

Bonneville LS V6

  • Automatic transmission
  • 100,000 miles

First my back passenger window drops down. We take off the panel and the motor is fine but the belt has snapped. It's up with a plastic luggage tie now and I disconnected the motor. Then the Front passenger door went out. Then it came back. Then out again, then back. Then the drivers door module stopped working. It never came back and the FP is gone for good too. So I check fuses. I try to get a circuit breaker but the men told me it's not that. They say there's metal connectors that need cleaning in the module. So I pop the FP module out and clean it and it comes back a little I could hear it trying. Then it stopped. My problem is I don't know how to open the module. I don't want to break it. Any men out there to help me? I'm blonde..."smile"

- mistytru, Beaverton, OR, US

problem #27

Mar 112011

Bonneville SE 3800 Series 2

  • Automatic transmission
  • 90,000 miles


just bought car 3 weeks ago. like the car very much but this is annoying. i have had several fords over the years and have never had a problem with windows. this is my first gm product and if problems continue i will never buy another. I have a 2003 ford f150 with 160k on it and have had no major problems with it since bought new in 03. I should've stayed with ford, what can i say.

- stegman77, Cedar Springs, MI, US

problem #26

Mar 102010

Bonneville 3.8L

  • Automatic transmission
  • 77,800 miles

Today the front passenger side window stopped working completely. The front driver's side window works OK. The rear driver side window went down and will not go back up. The rear passenger side wndow who knows ?( didn't want to chance opening it and having it fail in the down position). Will be scheduling a service appointment with a dealership tomorrow. Will let you know what happens.

- gbowjr, Springfield, VA, US

problem #25

Feb 132010

Bonneville SE 3.8L

  • Automatic transmission
  • 64,500 miles

Well today I experienced the dreaded window drop on the rear passenger door. Great time to have the window drop all by itself and not go back up. It's 29 degrees outside and the snow is starting to fall again. Got home and tore into the door only to find the cable was snagged inside the regulator which resulted in it breaking. I will order it online and replace it myself. doesn't this crap ever happen in the summer when it doesn't matter if the window is open and it's easier to work on. I still love this car since issues have been minimal to nonexistent.

- tpcaz, Buffalo, NY, US

problem #24

Jan 012010

Bonneville Ssei 3.8L

  • Automatic transmission
  • 103,000 miles

good car , horrible windows. just bought the car 2 days ago and guess what, 2 windows are broke already

- bassiouny, Jersey City, NJ, US

problem #23

Dec 022009

Bonneville SE

  • Automatic transmission
  • 90,000 miles


Back windows dropped and won't go up anymore. I see plenty of other complaints on the same issue. Hopefully I can contact Lloyd and replace the plastic fitting with a metal one. GM should have done this though since you wouldn't hang a mirror on your wall with a plastic screw, would you? I called GM and they said I would have to go to a dealer service and pay them the "diagnostic fee" which is say $115 for an hour of their time. This comes out of my pocket. GM said that it if it is a manufacturing defect (duh, it is) that they might pay some or all of the cost associated with it. I shopped online for replacement regulator and motor and the pair with free shipping comes to $109. So I'm supposed to go through GM and pay them more up front that the entire cost of the assembly??? That's ridiculous. This is my third and final GM car. I'd rather buy a foreign car and just not opt for power windows.

- mvojy, Paramus, NJ, US

problem #22

May 012009

Bonneville 3.6L V6

  • Automatic transmission
  • 60,000 miles

Yes I have both rear windows down at the same time. my driver side rear went out about 3 months ago and my passenger rear went out on the 3rd of july. They are being held with tape for now but it will cost me $500 a pop for it. It is the little plastic piece in the motor mount that holds the window tension wire. With this being out my window slides down and makes a grinding noise (faint) inside the door. PONTIAC NEEDS TO FIX THIS FOR FREE. They and machanics know about it so why not pay for your mistakes. wish there was a lawsuit for it

- Kristopher R., Hawk Point, MO, US

problem #21

Mar 102009

Bonneville 3.8L V6

  • Automatic transmission
  • 82,000 miles

Well, I have 2 rear windows broke down and a front passenger that works intermittently. Friends of mine have a Oldsmobile and Buick of the same age with window problems as well.


problem #20

Mar 042009


  • Automatic transmission
  • 91,000 miles

so frustrated with power windows! Let's go back to crank windows!!

- Joe G., Galloway, OH, US

problem #19

Apr 102007


  • Automatic transmission
  • 75,000 miles

Adding yet another rear window motor/regulator problem. Hate that the window just drops when no longer working. Pontiac PLEASE do it right next time and not skimp on plastic when metal is the more durable option - PLEASE!!!

- Becca L., Billings, MT, US

problem #18

Feb 012008


  • Automatic transmission
  • 68,000 miles

Driver's side rear window worked sporadically for a couple of years, and then it completely quit working in the down position. I have had many problems with my Bonneville besides the window(s). I have to say I am very unhappy with it.

- Christine E., Mora, MN, US

problem #17

Jul 102006

Bonneville Ssei

  • Manual transmission
  • 55,000 miles

Passenger side back window doesn't work. Just wouldn't go down one day. This summer (2008) it has worked on occassion. I usually keep the windows locked so the kids don't put it down and then I have to pay to have it put back up.

- Robin H., Centerburg, OH, US

problem #16

Jan 262008

Bonneville SE V6

  • Automatic transmission
  • 44,000 miles

This is the third window to stop working.

I talked with Pontiac Customer Service and requested warranty assistance for number three since I've already paid for the rear door window regulators to be replaced.

They will response later after they investigate.

we will see

- spartyjim23, Tucson, AZ, US

problem #15

Dec 202007

Bonneville SE 3.8L V6

  • Automatic transmission
  • 65,000 miles

Yet another Bonneville window loser here. This is the fourth time I've had to address the driver's side motor and regulator. The front passenger side window motor and regulator has been replaced twice and each rear window has been replaced at least once. What an engineering lemon. Besides this problem, I really like the car. This is the second Pontiac I've owned and probably my last--all because they cheap-ed out on a couple of parts in the windows system.

- Tony A., Yorktown, VA, US

problem #14

Oct 262007

Bonneville Ssei 3.8L V6 Supercharge

  • Automatic transmission
  • 64,556 miles

I did find a cheap solution and have pictures if anyone is interested. The plastic housing design where the cable connects to should have been made out of metal, so I fabricated a part to replace the plastic. You can get the materials to fix it at any hardware store for around $2.00, plus it took me about 30 minutes to change it out. My windows now work properly and should last a lot longer than the factory rejects they designed.

- Lloyd K., Alamogordo, NM, US

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