NHTSA — Steering Problems

CarComplaints.com Seal Of Pretty Good


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,852 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Bonneville steering problems

steering problem

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2004 Pontiac Bonneville Owner Comments

problem #7

Jun 202012


  • 42,000 miles


The contact owns a 2004 Pontiac Bonneville. The contact stated that the steering wheel would intermittently exhibit a clunking sound. Additionally, the steering wheel would seize for a few moments before independently resuming normal function. The vehicle was taken to the dealer but the failure was unable to be duplicated. The manufacture was not made aware of the failure. The vehicle was not repaired. The failure mileage was 42,000. The current mileage was 72,550.

- Columbus, OH, USA

problem #6

Jan 252012

Bonneville 6-cyl

  • 40,662 miles
Steering wheel clunked & felt detached---car taken to GM dealership where it was found to have quote a "broken steering column." Steering column part was replaced, part #26087952 column as 6,518. Cost was $1516.58. Car was delivered on 3/15/05 and has only 40,662 + miles.

- Strongsville, OH, USA

problem #5

Jan 012008


  • 24,000 miles
Have a 2004 Bonneville gxp around the 24,000 mile mark the car seemed to fall apart. The passenger window sticks, the trunk stays full of water, the passenger side floor pan fills up with water once every 4 months, the coolant temperature gauge stopped working, the tachometer stopped working, the speedometer stopped working, and most concerning the steering joint in the steering column is bad. We contacted the local dealer at the time and they said there were no recalls. I do not feel safe driving my three children around in this car. A forty thousand dollar car should not have these many problems with so little mileage. I just find it hard to believe they have not recalled this vehicle. I am disgusted with General Motors.

- Molino, FL, USA

problem #4

Jun 102009


  • 132,000 miles


A massachusettes vehicle inspection on my 2004 Pontiac Bonneville has resulted in a safety rejection of the vehicle for a worn steering stub shaft bearing. Pontiac is aware of this problem and has issued service bulletin 04-02-32-001D Mar 09 (steering - steering gear stub shaft bearing kit). The fact that a service bulletin has been issued substantiates that this is a common safety concern. The consequence of failure is loss of steering control.

- Agawam, MA, USA

problem #3

Nov 102006


  • 32,300 miles
Popping in steering - the steering gets hard to turn and there is a popping noise when turning. I was told by the first dealership that it was a faulty part but would not be covered under any recalls. Was replaced under warranty after days of arguments. Was told it is now a maintenance problem that will cost about $175 each time it is repaired with a greasing kit - no replaced as defective - about twice a year so far. I feel it should state it in the owners manual as a maintenance issue ig that is what it is.

- Clinton, MS, USA

problem #2

Apr 142006

Bonneville 6-cyl

  • Automatic transmission
  • 43,000 miles
Component failure-gauge cluster panel-2004 Pontiac Bonneville SE 1. failure - temp gauge failures prompted a computer check engine reading that stated the temp sending unit was probable cause. Dealer "ewing Buick-Pontiac" did not have part, referred to reliable Chevrolet who sold us the part as specified in tech pub but was not the correct sending unit. Compared the old one to another year model and located an identical sending unit within 48 hours but this did not fix the temp gauge. The car never has overheated but the gauge would read a different temp daily until it finally rarely ever read a degree. Dealer said would need to pull cluster panel and send out. Only the warranty had just expired 5,000 miles and dealer quoted $650 to pull the unit out and send out to have diagnosed and would take about a week. Service writer suggested I wait until warning lights indicate a problem. Next day the tachometer gauge began failing. You could start the car over 4 or 5 times and get both temp and tach to read something and sometimes thought it was accurate but within another month the gauges rarely registered anything and then the fuel gauge failed. The car was purchased as pre-owned GM certified vehicle and warranty was until 39000 miles and at 45000 the gauges began failing of course the temp sending unit was replaced at 43000 miles because of a check engine warning code. I have only owned 2 Pontiac in my driving history but most vehicles I have owned were GM products and I have never owned a vehicle with more faults, which started with the test drive and a popping in the steering and brake problems at 28000 miles but dealer convinced to purchase as the items were covered under manf warranty and they gave me another car to drive for a week while repairs were made to my Bonneville purchased Jan 2005. This car should not have enough miles on it yet to be requiring costly major component failures which are a safety concern.

- Wylie, TX, USA

problem #1

Dec 072004

Bonneville 6-cyl

  • Automatic transmission
  • miles
I purchased my car from sharrett Pontiac Buick GMC on 10 November 2004. When I took the car for a test ride on 30 Dec I noticed a very obvious vibration in the car. The sales man said they would be able to fix it. I purchased it on 10 November and was not able to drive it home till Friday the 12 of Nov. I was told new tire was put on the car. I took my car back to the dealer for repairs on 17th of November (2 days) again for intermediate shaft (2 days) again in the week of 14 Dec for a couple of days still not correct. I was even told by service manager in a phone call "the car is 90% fixed" I told him 90% was not enough. Again the car was in from 20th Dec to the 22nd Dec I drove the car down the road and brought it write back and still I feel a vibration. This car has been in and out at least 4 times but, to date, the dealer has been unable to correct the problem. Attached are copies of the repair orders that document the dealership's attempts to repair my car. Note: I had to ask to get invoice of work that has been done. I did not get all paperwork. They are keeping it open and it seems that they are not closing it when I am called to pick up the car.

- Hagerstown, MD, USA

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