NHTSA — Suspension Problems

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Bonneville suspension problems

suspension problem

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2004 Pontiac Bonneville Owner Comments

problem #1

Dec 072004

Bonneville 6-cyl

  • Automatic transmission
  • miles


I purchased my car from sharrett Pontiac Buick GMC on 10 November 2004. When I took the car for a test ride on 30 Dec I noticed a very obvious vibration in the car. The sales man said they would be able to fix it. I purchased it on 10 November and was not able to drive it home till Friday the 12 of Nov. I was told new tire was put on the car. I took my car back to the dealer for repairs on 17th of November (2 days) again for intermediate shaft (2 days) again in the week of 14 Dec for a couple of days still not correct. I was even told by service manager in a phone call "the car is 90% fixed" I told him 90% was not enough. Again the car was in from 20th Dec to the 22nd Dec I drove the car down the road and brought it write back and still I feel a vibration. This car has been in and out at least 4 times but, to date, the dealer has been unable to correct the problem. Attached are copies of the repair orders that document the dealership's attempts to repair my car. Note: I had to ask to get invoice of work that has been done. I did not get all paperwork. They are keeping it open and it seems that they are not closing it when I am called to pick up the car.

- Hagerstown, MD, USA

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