NHTSA — Visibility: Power Window Devices And Controls Problems

1999 Pontiac Grand Am (Page 1 of 3)

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4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,861 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Pontiac Grand Am windows / windshield problems

windows / windshield problem

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1999 Pontiac Grand Am Owner Comments (Page 1 of 3)

problem #52

Jun 072008

Grand Am

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owns a 1999 Pontiac Grand Am. The contact stated that the window regulators continue to fail. He heard a grinding noise moments before the regulators snapped. The dealer was notified and referred him to the manufacturer. The manufacturer could not assist because there was no warranty or recall available. Through online research, the contact found many consumers that were experiencing this same failure. Within one year, five regulators have failed. Within the last 30 days, three regulators have snapped. Two out of the five regulators were repaired at the contact's expense. The failure mileage was 110,000 and current mileage was 120,000.

- Sacramento, CA, USA

problem #51

Nov 032008

Grand Am

  • 76,000 miles
Had all window mechanisms replaced after enduring a wonderful garbage bag cover treatment for window beauty enhancement last winter 2007-08. Found my ignition refuses to start w/ 1 key. I started noticing the smell of antifreeze. Took to my mechanic of 22 years. Thought it was a crack in the actual container which houses antifreeze. This was replaced. Nope. Still leaking. Car never indicated on panel that it was above temp & overheated, stayed within the normal range. The car never once overheated. Mechanic couldn't find the problem. Said it was a faulty computer... indicates, tires need checking, flashing lights, ABS off/on...which by the way was causing me to not have my car pass inspection to add insult to injury!! found I was all of a sudden replacing antifreeze by the gallons. Was still paying off mechanic from previous issues. Don't ask, while trying to figure out the antifreeze problem! brought car in to have radiator checked by friends mechanic, fluid was literally pouring out of bottom of car. $1600. Later!! head gasket set, waterpump, serpentine belt, radiator hoses, thermostat & gaskets, crossoverpipes, airfilter...now" 1 1/2 months later? well hey.guess what? riding merrily to work last sat. Car stalled all the way...& yipee another visit, another mere 900. Bag of shells consisting of crank shaft, bearings. Can you believe it? I don't have it!!.....I thought this guy was putting me on...I've lost work since I'm 45 min. Away. I've spoken to Pontiac several times. They want nothing to do with this. Act dumb- the american way...weird, I've read more complaints about this issue, I'm surprised you guys don't demand some resolution for consumers. What gives" it's so incredibly obvious this is a real solid complaint about engine defect with all the evidence to back it up!! I think it was minnisota or Missouri that consumers actually won a class action suit against Pontiac for these specific complaints. Namely head gasket, engine related issues..

- Baldwin, NY, USA

problem #50

Feb 062008

Grand Am 6-cyl

  • 107,000 miles
I bought a 1999 Grand Am GT N January 2008 from feyer Ford in williamston North Carolina. Within the first month the rotors and brakes went out followed by the ignition switch followed by the passenger window regulator going out. Then about a week later the driver side window regulator went out. I want to know if there is a recall on the window regulators for my vehicle if no then one should be my stepsons girlfriends window regulator went out on her Pontiac Grand Am also.

- Pinetown , NC, USA

problem #49

Feb 022007

Grand Am 6-cyl

  • Automatic transmission
  • 91,900 miles

A D V E R T I S E M E N T S

The window regulator fails every 18 months or so. I've replaced the driver's side three times, and the passenger side once. It's about $300 each time, with labor. This same complaint is ubiquitous on every website that lists customer complaints. Pontiac should have done a recall on this problem long ago, and should still do it now. Below, I'm listing only the most recent date.

- New Orleans, LA, USA

problem #48

May 162006

Grand Am

  • miles
Power window regulator fails causing window to fall into door.

- Canal Fulton, OH, USA

problem #47

Jan 092006

Grand Am 6-cyl

  • Automatic transmission
  • 59,009 miles
: the contact stated while driving at various speeds the engine overheated. The vehicle was taken to an independent repair shop for inspection. The mechanic determined the engine's high performance additive caused corrosion to the aluminum cylinder head. The cylinder head was replaced which corrected the problem. Updated 3/28/2006 - the water pump failed. The battery and brakes failed. The coolant light illuminated. The dealer determined that the antifreeze had congealed and needed to be flushed and replaced. The driver side headlight went out. The driver side window regulator broke.

- Brimley, MI, USA

problem #46

Aug 312002

Grand Am 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Where to start, .bought 1999 Grand Am GT in August of 2002 and ithas been downhill ever since. Replaced the alternator twice, have experienced the same intake manifold gasket problem, which was replaced, but still led to the demise of my engine, causing camshaft to snap in half. Thought the trouble was over with the rebuilt engine that was put in, but that was not the case. The window regulator broke in the middle of a snowstorm, causing me to drive with no driverside window. With the new regulator I assumed that the window would stop squeaking, which did not. I assumed the scratches on windows were just from me-sand or some other abrasive material in the window tracks--after reviewing other complaints I discovered I was not the only one with this problem. Have experienced various issues with the no trac/ABS lights, replaced the waterpump, done brakes 4 times in 4 years, front headlights are milky and make it hard to see at night. Have replaced the starter 4 times in just the past 2 years. Needless to say after reading all complaints I feel much better knowing that it is not just me, or my car, but all Pontiac. Bought the car for $10000, have put over $5000 worth of work into it. Will never buy another Pontiac.

- Abington, MA, USA

problem #45

Oct 212005

Grand Am 6-cyl

  • Automatic transmission
  • 89,990 miles
Power window motor and components exploding while vehicle is moving.

- Blountville, TN, USA

problem #44

Sep 122004

Grand Am 6-cyl

  • Automatic transmission
  • miles
Both driver side and passenger side power windows have failed. The cables and pulleys used to move the window up and down got tangled which caused the cable to become entangled in the motor and eventually broke the window clips, causing the window to drop unexpectedly. The driver's side was the first to go. It took many weeks to find an affordable replacement (parts ranged from $100 to $350). Three days after repair was made, the passenger window too did the same thing. Now I have only one window that works until again I can find another affordable part to fix the inconvenience.

- Constantine, MI, USA

problem #43

Nov 152002

Grand Am

  • Automatic transmission
  • 30,000 miles
1999 Pontiac Grand Am. The consumer stated the window track has broke. This has been fixed twice, and still did not work properly. The vehicle shook when the brakes were applied. The brake pads have been replaced four times. The rotors have been turned twice and replaced once. The manufacturer was not aware of the problems.

- Saint Louis, MO, USA

problem #42

Jun 142005

Grand Am 4WD 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The problem began on 6/14/05 when all lights came on and all guages went to zero, the power door locks and windows failed as well. The vehicle had no brakes, it coasted to a stop, and shut down, owner was locked in vehicle. The alternator and belt were replaced, owner got in back seat because air bag light came on. Tow truck driver tried to restart the vehicle but it had a completely dead battery. Owner was able to get out finally when they were trying to restart the battery. She grabbed the handle and was able to get out. Vehicle was towed to an impound lot, and the alternator was changed at tow place by a mechanic. It was 90 + degrees outside and no fresh air was coming in the vehicle.

- Queenstown, MD, USA

problem #41

Dec 252004

Grand Am 6-cyl

  • Automatic transmission
  • 93,769 miles
Power windows on both doors - internal parts failed causing windows to drop inside door and not be rolled back up.

- Twin Lakes , WI, USA

problem #40

Jul 232004

Grand Am 6-cyl

  • Automatic transmission
  • 48,362 miles
Left window regulator needed replacing because my window fell in the door and I was unable to use my window. I know of 2 other people that this has happened to. It cost me $260.68 for the part, and $14 for a switch. GM knows of this problem but has not done a recall. This is quite common in Grand Am and Grand Prix. I would like to know of any reimbursement program for the cost of the part?

- White Lake, MI, USA

problem #39

Oct 312002

Grand Am 6-cyl

  • Automatic transmission
  • miles
Had car 2 yrs. Only, the driver side window broke twice, got it repair from dealer. This past month the passenger window broke{did not get it fix yet}when you try to put the window down it sounds like it is cracking then the window turns side ways and that was how the driver side window was. My left hand turn signal when you turn it on to turn, it keeps blinking really-really fast, not like a normal turn signal light. All of this happen October 2002-to this date. Did not get the turn signal fixed yet.

- Frackville, PA, USA

problem #38

Mar 232004

Grand Am 6-cyl

  • Automatic transmission
  • 72,535 miles
The window regulators have had to be replaced in the driver's door and both back doors. Each of the windows failed to close after they were opened. The first one to go out was the driver's window and the back two windows were working occasionally at that time. The mechanic told me that they would probably need to be replaced soon, but if they stop working, I could just knock on the outside of the door or slam the door shut and they would work for a short time again. This got me through for about another month. All broke within the past year and each one has had to be replaced. The total cost to fix all three window regulators was $1188.17. I called GM to file a complaint with them and to find out why there hasn't been a recall on the regulators, (as well as the seat belts, the side view mirrors, the brakes and to find out why I also have scratches on my windows). I told them about the mycarstats.com website and explained that all of my complaints are common. I finally received a call back about a week later and was told that I would not be reimbursed for any of my repair costs which came to $2,974.58!! this total includes: Brakes, calipers and rotors replaced twice for $834.08; side view mirror replaced after falling off while going through a carwash $167.86; seat belts replaced for driver and both back passengers because the plastic clips broke for no apparent reason $784.47 and of course the window regulators $1,188.17. Instead, GM was offering me $1,000 towards the purchase of another GM vehicle!!! I asked why I would want to purchase another vehicle that they don't stand behind!"!" I told them to keep the $1,000 and expressed that I would never buy another GM product again, since these are safety features that should have been recalled years ago!! this past week, I have also noticed that the molding around the window shield is coming loose on the passenger side, so I used silicone caulking to hold it in place.

- Cold Spring, MN, USA

problem #37

Jun 062004

Grand Am

  • Automatic transmission
  • 35,000 miles
All four power windows stopped working. Sent in to dealership for repair. Motors were tapped and three of them started working again, however dealership suggested to replace three of the four motors. Windows haven't worked since 03/21/03, sent in for repair 06/09/04.

- Madison Heights, MI, USA

problem #36

Jan 192001

Grand Am 4-cyl

  • Automatic transmission
  • 83,000 miles
Bought a 1999 grandam have all these problems as of 2001.power seat wont work at all, found water in tail light assembly replaced various bulbs, and sealed unit, hazard flashing warning light switch works sometimes, power window on driver side didnt work, then suddenly it started working and left rear won't work now, also ABS and trac lights stay on.sometimes ABS kicks in when I come to a stop.this car has been a lemon since I bought it.can't get these problems fixed out of warrenty.and do not have monet to fix.shouldn't have to if the car was design right.

- Atwater, CA, USA

problem #35

May 072003

Grand Am 6-cyl

  • 112,000 miles
Power window regulator broke. Had problems before. Getting repaired. No after market part available. GM part and installation $327.

- Mitchell, IN, USA

problem #34

Sep 152003

Grand Am

  • Automatic transmission
  • 42,200 miles
My complaint and I know nw I am not the only one with a newer grand-am and the window mechanism break inside the door causing the window to drop totally inside. I had a front driver window go few weeks ago and this week out of the blue, the same side rear door did the same thing! does this suddenly happen to grand-am's when they hit 42,000 or what? imagine my disbelief when two windows break at the same time for no reason. What broke inside is a white plastic wheel, however you have to buy the system inside the door for about $280 from the dealer. For now the windows stay down and I am searching wrecked junk yards! I sure hope they recall this crap.

- El Centro, CA, USA

problem #33

Jun 152003

Grand Am

  • Automatic transmission
  • 81,000 miles
In August of 2001 when I purchased this car I felt a rattle on my brakes which is still there. My power windows are scratched from rolling up and down. Paint around the spoiler and bumper and on the roof is chiped off. I had to replace the generator in 2002. I had to have the intake manifold seals replaced in 2002. (3.4L V6) I had to have the waterpump replaced in spring of 2003. Now the head gaskets are broken the intake manifold seals again are broken. My transmission is no longer working. In other words I can not drive my car anymore; it is sitting my garage. The cost amounts to more than the car is worth in dollars and I still owe $9.500 on this car.

- Tacoma, WA, USA

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