NHTSA — Fuel System, Gasoline: Delivery: Fuel Pump Problems

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4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,111 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Pontiac Grand Am fuel system problems

fuel system problem

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2000 Pontiac Grand Am Owner Comments

problem #16

Aug 132007

Grand Am 6-cyl

  • Automatic transmission
  • 15,000 miles

A D V E R T I S E M E N T S

I purchased this car new (my first new car) in August 2000. After the first 15,000 miles and the next 15.000 miles the brakes were replaced under warranty. After each additional 15,000 +/- miles I paid for this service out of pocket. In addition, I started paying for wheel bearings and replaced them too many times to count. Next the electrical system with the fan only working on speed 1 and 5. many dealer trips to have attempts to be fixed. Problems grew to add issues with fuel pump. New fuel pump added after being stranded for a few hours on a busy highway. Newest problem which we became aware of real early on was low coolant or a system which can not keep coolant in the car. The problem revisited us on xmas day as we were traveling to relatives and were stranded in upstate NY in typical climatic temperatures of less than 30 degrees F. have taken the car many times to dealers and local mechanics. Problems are still adding up. Included exhaust issues. Carbon monoxide. What a disappointment for a first time car owner. But I have learned one lesson...will never buy GM again. Never satisfied with dealer costs and fixes. After learning about all the other problems on this site that others have had very similar. I am glad that my newest car a Honda sits next to the Grand Am. I see that GM is hurting financially and I think this speaks loudly for what consumers are feeling. I have taken care of my car and selected GM for my first car purchase, unfortunately GM has not taken care of me. I hope GM sees responses like this to help the american car companies understand that americans are not going to put up with the idea that cheap cars are made and sold to americans so that the company can sell cars cheaply and that the car's life will end the day after the last car payment thus leading the buyer to a new loan for a new car. This is a waste!

- Hobart, NY, USA

problem #15

Oct 142004

Grand Am 6-cyl

  • Automatic transmission
  • 30,000 miles
While driving down the interstate at 65 miles per hour my car shut completely off on me. Only by the grace of god was I able to coast over 2 lanes to the side of the road, avoiding having another car run straight into the back of my car. After taking the car to the dealership I was told that I needed to replace my fuel pump module. They stated that this has been happening quite a bit but that a recall has not been done on this part yet. Now, 2 years later I am still having issues with my car now having a gasoline smell every winter because gas is leaking from somewhere and they cannot determine where.

- Columbus, GA, USA

problem #14

Oct 132006

Grand Am 4-cyl

  • Automatic transmission
  • 20,000 miles
Passlock failure. Passlock shuts down fuel supply. It is suppose to if the passlock/ignition reports to the computer that the ignition has been tampered with. Hundreds of times passlock comes on and I cannot start my car without waiting and doing the 10 minute procedure. Happened while I was at a 7-11 one time, some unsavory looking characters same over to me, I flashed my pepper spray and cell phone and said I am calling the police. Luckily they ran off. Also comes on while I am driving which is extremely dangerous. Car would die completely or run ok if not on a hill or incline. Happened so many times that the fuel pump needed to be replaced at 50,000 miles. Two Pontiac dealers suggested new ignition to be installed to "see" if that will fix it. I will not pay to "see" if that will fix it. As I research the internet over 17,000 people have had the same problem and reported it to various sites. Those are only the people who think of looking on the internet to see if it is a common problem. I did write GM recently to see if they could do something. Have not heard back yet. Can you help" as I research I have found cars and SUV's that have had the same problems since 1999. Why hasn't GM discontinued or fixed that passlock issues in all those years? must cost to much have a recall. Does someone have to die" hope not. Thanks so much for you time and work that goes to helping keep people safe.

- Albany, OR, USA

problem #13

Jan 072004

Grand Am

  • miles

A D V E R T I S E M E N T S

The fuel gauge was misreading fuel level. Gauge was showing gas in vehicle when there was none. I ran out of gas 3 or 4 times. I ended up replacing the fuel tank. The dealer explained the cause to me as the direct or indirect result of the ultimate failure of the fuel pump and system. I am disappointed with this and all the other problems I had with this vehicle. Because of my experience with GM I probably would not purchase or recommend to anyone else to purchase a GM product. No one wanted to stand behind his product. Maybe it doesn't matter, but there are a lot of people who ask and follow my advice. I gathered information that a lot of people will follow. It will make a difference as it is remembered and repeated.

- Garner, NC, USA

problem #12

Jul 212005

Grand Am 4-cyl

  • Automatic transmission
  • 73,000 miles
Malfunction of the fuel system on my 2000 Grand Am.the problem has happen 3 times to the car.

- Phoenix, AZ, USA

problem #11

Jan 022004

Grand Am

  • Automatic transmission
  • 75,000 miles
Had to have fuel pump replaced, now gas gauge is faulty. (the dealer asked me if I had had problems with it I said no because I hadn't they were suprised they said they have changed alot because they were faulty. A month later mine acted up.)

- Barnum, MN, USA

problem #10

May 082002

Grand Am 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I bought a 2000 Pontiac Grand Am 3 years ago the fuel pump went out 2 years ago and I took it to the dealer. I have not been able to get this car fixed at all it has been in the shop 2 or 3 times and they have not fixed it so my question is, is there something wrong with the fuel system in this carit is a 4 cylender I would ask but I have ran into others with the same problem

- Jackson, MS, USA

problem #9

Apr 272004

Grand Am 6-cyl

  • Automatic transmission
  • 62,000 miles
My 2000 model Pontiac Grand Am would cut off on me going down the road, sometimes in a straight away and sometimes in a turn, and at red lights. With the vehicle quitting like that I have no power for steering and brakes. I know of lots of complaints on Pontiac fuel problems in the past. I had to replace my fuel pump, which was very expensive, which should never cost that much in the first place! I do have the old pump in my possession.

- Clover, SC, USA

problem #8

Apr 152004

(reported on)

Grand Am

  • miles
On three separate occasions, vehicle stopped running with two/three marks of gas on the gas gauge. Consumer received recall on vehicle and went to the dealer. The dealer said that there might be another defect on the fuel pump.

- Pulaski, VA, USA

problem #7

Jun 052003

Grand Am

  • miles
Vehicle did not start. A mechanic determined that the fuel pump stopped working.

- La Madera, NM, USA

problem #6

Jul 132000

Grand Am 6-cyl

  • Automatic transmission
  • 23,000 miles

A D V E R T I S E M E N T S

2000 Pontiac Grand Am V-6. fuel pump broke for 2nd time in less than 2 years.

- Naperville, IL, USA

problem #5

Mar 052003

Grand Am 4-cyl

  • Automatic transmission
  • 55,568 miles
Fuel pump failed abruptly causing motor to quit while underway, and subsequently complete loss of all power brakes and power steering. This happened at 65 mph in moderate traffic on an interstate. My daughter, driver at the time, had to maneuver the vehicle through two lanes of traffic and off the shoulder of the road without any power steering or brakes...a very dangerous situation. One that could have very easily caused a crash and serious injury or fatality.

- Mayfield, KY, USA

problem #4

Feb 192003

Grand Am 6-cyl

  • Automatic transmission
  • 80,200 miles
Fuel pump quits working causing loss of power/control of vehicle when driving. Two dealerships replacing 10 & 12 fuel pumps in the week of my incident alone.

- Delevan, NY, USA

problem #3

Apr 102002

Grand Am

  • Automatic transmission
  • miles
2000 Pontiac grandam SE, purchased from passport Nissan of alexandria 703-823-9000 contact person earl and jeff tanier

- Woodbridge, VA, USA

problem #2

Jul 152002

(reported on)

Grand Am

  • miles
No corrosion/dealer can not give reason why fuel pump keeps going out.

- Elwood, KS, USA

problem #1

Jun 082001

(reported on)

Grand Am

  • miles
Fuel pump broke while driving. Dealer has replaced T fuel pump. Please provide additional information.

- Miami, FL, USA

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