Power Window Stopped Working

2002 Pontiac Grand Am

This problem may be covered under warranty. Ask your Pontiac dealer.

CarComplaints.com Seal Of Avoid Like The Plague


pretty bad
Typical Repair Cost:
Average Mileage:
73,012 miles
Total Complaints:
12 complaints

Most Common Solutions:

  1. replace plastic parts of the power window (7 reports)
  2. replace the entire engine and regulator in the door (4 reports)
  3. not sure (1 reports)
2002 Pontiac Grand Am windows / windshield problems

windows / windshield problem

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2002 Pontiac Grand Am Owner Comments

problem #12

Jan 012014

Grand Am SE 3.4L V6

  • Automatic transmission
  • 130,000 miles


Replaced window regulator when window would no longer work.

- , Dayton, US

problem #11

Aug 012013

Grand Am

  • Automatic transmission
  • 124,000 miles

I have two Pontiacs and they both have the same problem. The windows go down and don't go back up. Once you get them up, they won't work. On some of the windows the window motor is running but the window won't move. While I was driving down the road the window just fell conpletely down. I find this as defective since I own two cars with the same exact problem made from Pontiac.

- , Zanesville, OH, US

problem #10

Jan 112011

Grand Am

  • Automatic transmission
  • 100,000 miles

power window on drivers side only just stopped working a couple of months ago... sure is a pain for drive through, not to mention letting the heat out after a day in the sun... anyone got a similar issue? Seems to be electrical..

- , Cumming, GA, USA

problem #9

Oct 082009

Grand Am GT 3.2L V6

  • Automatic transmission
  • 72,500 miles


My windows (both sides) starting going bad during winter of 2008/2009. It started with rolling up/down and the window would come off track. It would not roll up all the way and I would have to "guide" it up just to get it closed all the way. Then they both started going up very slowly. One day after work I rolled the passenger window down and when I went to roll it back up, I heard this really loud noise that sounded like plastic breaking. Needless to say, the window did not roll up. I had to pull the window up and hope it didn't fall down.

So far I haven't fixed the window and hear that it will cost a few hundred dollars to fix. I am stuck with manually pulling up the window almost every time I drive the car now. And to top it all off, my driver side window is getting worse and I'm sure its going to go at anytime. Why can't GM just offer a metal replacement to permanently fix this problem? ~frustrated...

- , South Whitley, IN, USA

problem #8

Jan 162009

Grand Am GT

  • Automatic transmission
  • 73,000 miles

I tried to open my driver's side window when going through the drive up window at the bank. Middle of January in Fargo, ND. Very cold. It stuck a little at first, but after a couple "up and downs" the window loosened up from the ice, and opened. But guess what, it wouldn't go back up. I tried pulling the window up, and it seemed to just get off track. So, here I am with a window that is half open in -45 degree wind chill...not even kidding.

I took it to the local shop, and needed to replace the regulator which the motor is included in the kit...so that had to be replaced as well. 313 dollars later, my window works.

Note to self, and others. Don't try to open your window during the winter months! Just open your door instead...if you can remember!

- , Fargo, ND, USA

problem #7

Dec 142007

Grand Am

  • Automatic transmission
  • 80,500 miles

My complaint is the same as everyone else's, except my plastic pieces didn't break right away. I had been having problems with the window not sitting in its track, and the motor was having problems putting the window up and down, it was moving very slowly. Then there were times when the window wouldn't work at all. Then just this past Friday I was driving home, I went to put the window up and I heard an crack and new something had broken. The motor kept running, but the window wouldn't move.

My husband looked at it when I got home and realized the stupid plastic piece had broken. Apparently the other one had broken a long time ago, which is what caused the slow movements, the strain on the window, and taking the window off of its track. The door panel is now completely ripped off, the window is being held up by duct tape, and it's a mess. Thankfully my husband can fix this problem himself, otherwise I'd hate to see the cost at a dealership. He was able to get both plastic pieces for $50 at a GM dealership nearby. There is not much room within the door panel though to maneuver around, so I'm not sure how much stress or time it's going to take to be able to fix it.

- , Baltimore, MD, USA

problem #6

Sep 062007

(reported on)

Grand Am 3.2L V6

  • Automatic transmission
  • 74,500 miles


I hadn't noticed any problems with window prior to the regulator going out on me. One day when driving to work I cracked it so I could have a smoke and then went to roll the window up and the ENTIRE window slid down into the door. I thought maybe the window had broken since I heard a crash. I took it in and they said the regulator was broken. The part is about a 200-300 dollar part because you can't buy just the regulator. You have to buy the entire engine and regulator packaged together. I was quoted a few different prices for work. One place told me 400 and another told me 550. The dealership told me it would be about 600 possibly more just for labor for the part and it would take all day to fix. Thankfully the first place I took it to was able to slide the window up and use clips to hold the window up until I could get it fixed. I know for a fact that you can find the regulator itself online reconditioned for about 55 bucks or close to it. A place that normally fixes car windows MIGHT be able to do the work but it's hard to find a place that will do the work and for a reasonable price. Another WONDERFUL GM glitch.

- , Newport News, VA, US

problem #5

Oct 072007

(reported on)

Grand Am 4 cyl

  • Automatic transmission
  • 60,000 miles

I think it's f*#ing ridiculous that car manufacturers can use cheap plastic parts on such an important parts of the car...such as...oh...THE F*#ING WINDOW!!!!!!! GM needs to do something about this! We pay enough for the car and now we have to pay almpst $500 for a piece of plastic that is the size of a McDonalds toy!

- , Martinez, CA, USA

problem #4

Sep 272007

(reported on)

Grand Am GT 3.4L

  • Automatic transmission
  • 53,438 miles

sick and tired of this problem- husband finally learned how to take door panel off and found again for the THIRD time in less than 1 year that those PLASTIC!!! clips were broken. Is there not a way to make something more stable ???? maybe metal????

- , Peterborough, Ontario, Canada

problem #3

Sep 272007

(reported on)

Grand Am GT 3.4L

  • Automatic transmission
  • 46,603 miles

2nd time and this time it bent the regulator so had to replace. had to wait until could find a used one because gm charging over $400 for new one. original guy fixed but really wasn't too happy that had to do this again within months.

- , Peterborough, Ontario, Canada

problem #2

Sep 272007

(reported on)

Grand Am GT 3.4L

  • Automatic transmission
  • 46,603 miles

Really annoying as it happened during the spring and during a rainy season. Took to my autobody guy and was told at first I needed to replace the entire mechanism even though the regulator was working just fine.

- , Peterborough, Ontario, Canada

problem #1

Sep 042007

(reported on)

Grand Am GT V6

  • Automatic transmission
  • 15,000 miles

Both windows have broken twice on this lemon. 3 times under warranty, 1 time out of pocket for app $400.00. And it fell down into the door 200 miles from home in Iowa in Jan... at least I didn't have to roll down the window for Illinois toll booths! Solution... don't use your power windows on your Grand Am in the winter and carry plastic and duct tape in the trunk!! It appears the motor is stronger than the window tracks, if the window might be frozen don't attempt to open it, it will most likely break the tracks.

- , Spring Grove, IL, USA

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