NHTSA — Suspension Problems

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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,375 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Pontiac Grand Am suspension problems

suspension problem

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2003 Pontiac Grand Am Owner Comments

problem #4

Mar 012012

Grand Am 4-cyl

  • miles


2003 Pontiac Grand Am. Consumer writes in regards to receiving recall information the consumer stated he is experiencing problems with the front end of the vehicle.

- New Lisbon, WI, USA

problem #3

Aug 172006

Grand Am 6-cyl

  • Automatic transmission
  • 15,000 miles
Grinding noise from the front end at low speed rattle from the front end at slow turns.

- Farmington Hills, MI, USA

problem #2

Jun 102003

Grand Am 6-cyl

  • Automatic transmission
  • 1,000 miles
My suspension pops and cracks like its going to break in half every time I turn the wheel or hit a bump or incline etc... it sounds like my new car is 20 years old, I have complained several times and they act like I'm crazy they have brought it in 4 times and nothing has changed the steering will freeze and jerk out of my hands. Also there has been several times it will not even start, the dealership tells me its a different problem every time, but yet it has never gotten better just worse, it is the worse car I have ever drove and it only has 5,000 miles on it. I have complained since the week after I bought it.

- Murphysboro, IL, USA

problem #1

Jul 252003

Grand Am 6-cyl

  • Automatic transmission
  • 1,500 miles
I have had a persistent popping/creaking noise coming from the suspension when encountering any sort of incline or decline (I.e., driveways, curbs, etc.) or intermittently when cornering. There is a technical service bulletin #02-03-03-008 that addresses this issue. The Pontiac dealership in colma, ca has tried three times to replace the sway arm bushing/brackets yet the problem persists. I'm driving a car with 2,000 miles on it yet it sounds like the suspension is 15 years old. At first, the dealership acted like they had no idea what I was talking about. I found the tsb (issued in November 2002) on the internet in about 1 minute. Furthermore, the dealership service department keeps calling GM technical support for help. This gives me no confidence in the abilities of the service technicians. I'm contemplating asking GM to buy this car back.

- Burlingame, CA, USA

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