* this has happened on 2 occasions * I have a 2005 Pontiac Grand Am I had the rack changed as the bolt that holds the steering rack & pinion to the frame had broke at the weld as well as the front part of where steering rack & pinion attach to the frame so I took car to mechanic he put a brand new rack in the car as well as a new frame now about 4 1/2 months later (last week) noticed vehicle was not steering properly, my wife had than went and picked the 2 girls up from school and on the way home she made a turn to pull in the driveway and wouldn't steer at all I did get the vehicle in the driveway and had jacked it up and noticed that yet again the frame ( which is only 4 1/2 months old )was broke in the front where the rack attaches to the frame was snapped right off and the back on both left and right sides are completely broke off as well as the the stabilizer bar bolt and bushing that attach it to the control are were completely gone on the passenger side I have now have to send the vehicle yet again to the mechanic for repair I have had the control arms replaced as well as all bushing etc.. in case that something had been twisted, outter & inner tie rods have been changed as well as front struts and 4 brand new tires and a wheel alignment has been done on the vehicle

- Glace Bay, ME, USA

My car was in the parking lot and I just got off work, on my way out from the lot to the gate with speed of about 5-10 mph, all of sudden the steering wheel started spinning all the way around without stop, front wheels wont move to any direction, thankfully I could stop the car before hitting any thing. It was very scary, soon after I realized that there was disconnection between the steering wheel and the anterior suspension or whatever that connects steering wheels to wheels and direct them. Imagine if this happen while driving in highway with speed, it would have been a disaster to me, my family and other people on the road. Imagine driving car you can't control, can't direct, and all happen all of sudden. I called aaa and tow the car to GM dealer. Test showed: Intermediate shaft and clockspring were broken). They replaced: Intermediate shaft, rack mounts, frames, coll, clockspring, and steering rack. It costs me $2113.67 and it took 10 days to be fixed. Notice: On my way to work in the morning the car was drivable but I noticed that the steering wheel become heavier.

- Lubbock, TX, USA

I was driving my car to an auto parts store to see if they could tell me why my steering kept going to the left side and because I kept hearing a popping noise, while at the auto store they looked under the hood and the man told me looked like the frame was rusted, and not to drive it, after calling a tow truck the tow truck driver looked under the car and said the engine crossmember bar /cradle was rusted out which held the rack and pinion steering, towed it to an auto body place which informed me to call General Motors, called General Motors they told me to take it to a GM dealership, and it is now at a General Motors dealership, waiting to see what General Motors is going to do, dealership also confirmed that the engine crossmeber bar was completely rusted out, which is why the steering went haywire.

- Pittsburgh, PA, USA