NHTSA — Structure: Body Problems


really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
3 / 0
Average Mileage:
80,724 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Prix body / paint problems

body / paint problem

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2004 Pontiac Grand Prix Owner Comments

problem #12

Sep 202016

Grand Prix

  • miles


Vehicle was traveling North, went to turn West, lost control of vehicle striking a wooden bridge guardrail and embankment before returning to roadway. Damage is frontend, hood, headlights, undercarriage, right front wheel, steering components, engine. Daughter transported by ems

- Odessa, MO, USA

problem #11

Sep 092015

Grand Prix

  • 150,000 miles
The car recently had an engine fire about 15 minutes after turning it off. The entire vehicle was completely totaled. It was stationary and in a parking lot when the issue occurred, and the vehicle was not running.

- Romeo, MI, USA

problem #10

Apr 152015

Grand Prix

  • 83,000 miles
The contact owns a 2004 Pontiac Grand Prix. The contact stated that during inclement weather, the floorboard became flooded. The vehicle was taken to a dealer, who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure, but did not offer any assistance. The vehicle was not repaired. The failure mileage was 83,000.

- Highland Park, , MI, USA

problem #9

Nov 272014

Grand Prix

  • 150,000 miles


On thanksgiving day 2014 my car cough on fire 10 minutes after my daughter and I got out of the car. I walked into a family members house and heard what sounded like a shotgun go off within about 5 to 10 seconds later another. I went outside to see what was going on to find my car engulfed in flames. We immediately called 911. The car was parked near a building structure with 4 or more vehicles parked inside. I quickly tried to remove my important property, pocketbook, and grabbed a water hose to try to keep the flames away from the structure as much as possible. The entire front compartment, motor mount and engine melted, was burned to the ground. The inside dash and floorboard was melted with large holes burned in them, and both front tired exploded and entirely melted as well. I had just left my house where the car could have easily been parked in my garage and set the entire house on fire. I have tried to stay in contact with GM for almost a year. They refused to return my phone calls after the initial two, telling me it would take a few weeks, for 6 months. They now refuse to help me in any way. I will never park a car in an attached garage to my house ever again in fear of my family's safety. I researched this car for recalls to find that there were thousands of recalls for this exact problem up until 2003 models, also to find that this issue had continued in the 2004 models with no recalls and fear the safety of others with these cars. GM needs to take responsibility for their mishaps and take safety seriously.

- Elkin , NC, USA

problem #8

May 272015

Grand Prix

  • 170,000 miles
Within 10 minutes of arriving to my place of work, the Pontiac caught fire and the fire completely burned the engine compartment resulting in a total loss. 10 days after the fire, I received GM safety recall 14574 indicating the possibility of an engine compartment fire. When contacting GM, I am told there is nothing they can do for me since the car is no longer in my possession. This is extremely poor customer service and support for a problem they are aware of.

- Richmond, KY, USA

problem #7

Nov 122014

Grand Prix

  • 143,479 miles
Mailing christmas packages and stopped to fill up with gas. Went inside to use restroom, came back out and as I approached the car, I smelled an unusual odor. Got in, started it, noticed smoke coming up on outside of window on passenger side. Since I was parked next to the gas pumps, I elected to put it in drive and pull forward away from people and gas pumps, yelled at employees to call fire dept. As by this time the smoke was coming through the vents into the inside of the car. By the time the firemen arrived, the front of the car was engulfed in flames (I took 3 pictures to show progression of the fire) that was so hot that parts were melting onto the asphalt. The firemen had to use a crowbar to open the hood to get to the fire. I think that the car should have been included in the recall of the 2003 Pontiac Grand Prix as the fire happened exactly as others describe - no problems running, no indication of trouble by way of warning lights. I'm just thankful that I didn't pull it into our attached garage at home.

- Darien, IL, USA

problem #6

Jun 152009

Grand Prix

  • 98,206 miles


The contact owns a 2004 Pontiac Grand Prix. While driving various speeds, the steering wheel became difficult to maneuver without warning. The dealer stated that the rack and pinion needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, during rainy weather, water flooded the vehicle. The manufacturer was not notified of the failure. The failure mileage was 98,206.

- Detroit, MI, USA

problem #5

Dec 152012

Grand Prix

  • miles
Son was driving car and hit another car head on. He received concussion and broken foot. He is not sure what happened to cause him to go left of center, air bags did not deploy and car was totaled. This was actually 2nd time car veered off for no reason. First time car hit a curb and blew a tire. No explanation as to why this happened, then car was drove until the serious head on crash, now that recalls are being made public about ignition issues, we feel like this caused both wrecks.

- Milford, OH, USA

problem #4

May 022011

Grand Prix

  • miles
The contact owns a 2004 Pontiac Grand Prix. The contact stated that water was leaking on both the front and rear passenger side floorboard. The contact stated that the heating and cooling systems were not working properly. In addition, the contact stated that the vehicle was making a wobbling noise, and the vehicle failed to stop when the brake was engaged. The dealer was not aware of the failure. The manufacturer had not been notified. The approximate failure mileage was unknown.

- Detroit, MI, USA

problem #3

Jan 152011

Grand Prix 6-cyl

  • miles
Dash board is cracked on right and left hand side near front windshield.

- Cidra, PR, USA

problem #2

Nov 032009

Grand Prix

  • 91,000 miles
When it rains the floor board in the front and back on the passenger side gets soaked. I can not figure out where it is coming from as the ceiling is not wet. It only occurs on the passenger side. It is not just damp but completely soaked with some standing water.

- Janesville, WI, USA

problem #1

Sep 152009

Grand Prix

  • 83,000 miles
After a rain, both the front and rear passenger side floors are soaked with water. The raised portion under the seat remains dry. The ceiling area around the moon roof is completely dry. The carpeting leading down to the floor (console covering, area below the doors, area under the dash) are all dry. Only the lowest portion of the floor is wet, and it is completely soaked. It leads me to believe the water enters from either at the base of the windshield where the plastic cowl is separated from the glass, or in the roof-body seam on top of the roof where the forward edge of the roof meets the top of the door jam. I have not taken it into the dealer yet, but plan to. In the meantime, I shop-vac'd the water out as best I could and keep it in the garage. I'm concerned because there are electrical cables under the front carpet and they are wet.

- Dayton, NJ, USA

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