NHTSA — Suspension Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
232,558 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Pontiac Grand Prix suspension problems

suspension problem

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2004 Pontiac Grand Prix Owner Comments

problem #9

Dec 292016

Grand Prix

  • 1,800,000 miles


Car shuts off T times unexpectedly a ticking sound power steering issues I don't feel safe for me and my kids driving but not all can afford a new car these cars are high risk and I would like to be compensated for this payed off vehicle please consider our safety and take these dangerous recall vehicles off our streets. And set forth etc.thanks

- Stockton, CA, USA

problem #8

Sep 262016

Grand Prix

  • 160,000 miles
1st problem is steering wheel locks up every know and then 2nd hit a bump or drive over rxr tracks the traction light and ABS light come on.

- Davison, MI, USA

problem #7

Sep 082016

Grand Prix

  • miles
Takata recall. Had the car serviced due to warning lights on dash board. Noticed oil on right underside of car near the oil filter and covering everything as far back near the muffler. It had been lleaking for quite sometime. Had a burning smell when car was running warm. Sensor indicated that the ABS brakes the exhaust system & the catylitic converter needs work. Replaced temp. Sensor & fans now work on both sides.

- Sioux Falls, SD, USA

problem #6

Apr 022015

Grand Prix 6-cyl

  • 123,614 miles


Steering began to ride different and made some type of constant noise in the front suspension/brake area. Control arms, wheel hub bearings and front brakes were replaced. Now I'm told the rear tie rod ends need to replaced in order to align the care.

- Greensboro, NC, USA

problem #5

Oct 212006

Grand Prix 6-cyl

  • Automatic transmission
  • 100 miles
2004 Pontiac Grand Prix gtp. 45,000 miles. As of today, I have had this vehicle in service eight times for steering-related defects, beginning two weeks from the date of new purchase in January, 2004. Three different dealers have all told me "it's a design defect...there will be a fix soon". replaced rack and pinion twice, middle steering shaft twice, and rack/pinion and engine cradle bolts spontaneously work loose every 3,000-5,000 miles. Now vehicle is out of warranty. Most recent visit to century Pontiac in tampa, they attempted to charge me $75 in order to apply yet another tsb regarding loose steering, steering wheel bind, etc. I had to call Pontiac and complain bitterly, they then waived the fee...but did not pay for the rental car. Thus far, power steering pump has failed and been replaced, A/C compressor has failed and been replaced, middle steering shaft replaced twice, entire steering column replaced twice, and there is still a persistent "jolt" through the steering wheel whenever putting car into gear, or turning steering wheel to right, going over a gutter, etc. Also, loud "clunk" resulting in severe shudder in front of vehicle. Dealer(s) state there is no fix. Have nearly lost control of vehicle three times due to steering suddenly loosening, or binding, wandering off-center, etc. Dealer says there's nothing more they can do. When is NHTSA going to listen to all the complaints regarding the steering issues on this vehicle and launch an investigation"? steering rack bolts coming loose? engine cradle bolts coming loose? steering shaft failures and fractures" every time the vehicle is taken to service, the dealers and service managers "play dumb" and try to say "I don't hear anything"...or "it drives like all the other Grand Prix's". please don't let GM and Pontiac continue to insult our collective intelligence and ignore these steering and design issues to the point where someone gets killed.

- Saint Petersburg, FM, USA

problem #4

May 262005

Grand Prix 6-cyl

  • Automatic transmission
  • miles
I purchased a 2004 Pontiac gran dprix GT2 in June of that same year. One week later the repairs began. The most scary occurring on the date mentioned on this complaint, May 26, 2005, eleven months after I purchased the vehicle. My car died while driving 65 mph on the highway with my three small children in the back seat. The car had no power whatsoever, no steering, no gas, no lights, nothing. I thank god we are alive. The mechanics at the dealership diagnosed the problem as a faulty ignition switch. After this incident I rented a car at my own expense for eight weeks. We did not step foot in the vehicle for that period of time. For financial reasons I slowly began driving my car again. There were repairs before that event as well as afterwards. These include the brain, transmission, brakes, axle, wheel bearings, steering, sunroof, fuel injectors, and safety belts.

- Amesbury, MA, USA

problem #3

Mar 012004

Grand Prix

  • Automatic transmission
  • 9,300 miles


Whenever I start from a complete stop, my 2004 Pontiac Grand Prix GT2 makes a popping noise under the front driver's side. Also upon starting, a louder popping noise is heard from the rear of the car. On a couple of occassions, whenever I start in drive (cold engine), the engine revs and serges forward, (I had to apply the brakes very quickly or I would have hit another vehicle.) also, I have been able to hear tappet? noise from the engine. I drive like a grandma and keep up with the maintenance schedules, so I know it's not from my driving.

- Shawnee, OK, USA

problem #2

Nov 252003

Grand Prix

  • miles
Vehicle pulls to the right at highway speeds w/ steering wheel straight. Dealer found out of alignment and adjusted toe both side. Problem returned w/in 200 miles.

- Raleigh, NC, USA

problem #1

Sep 012003

Grand Prix 6-cyl

  • Automatic transmission
  • 5 miles
Headlights on 2004 Pontiac Grand Prix bounce under bumpy conditions. Causes a distration to both driver and other motorists. I've been yelled at by other motorists that my lights are distracting and simulate the flashing lights of a police car. I've also had cars pull over when I am behind them and as I pass speed up, presumably because they realize I am not a police officer.

- Indianapolis, IN, USA

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