NHTSA — Service Brakes, Hydraulic: Foundation Components: Disc: Rotor Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Pontiac Montana brakes problems

brakes problem

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2000 Pontiac Montana Owner Comments

problem #1

May 042002

Montana

  • miles

A D V E R T I S E M E N T S

At approximately 25,000 miles on my leased 2000pontiac Montana the front brakes began to exhibit what seemed to be a waparage condition. Minimal use, and no high speed stops indicated a problem to me beyond normal. Brake inspection (on Saturday - not at dealer location) indicated extreme pitting and warping of front rotors - with subsequent destruction of the brake pads. Replacement was accomplished ($294.30). Dealer on first business day following repair denied responsibility for this defect under warranty rules - and service manager stated that his shop could have turned and re-conditioned the rotors so they would not pay for defects. Subsequent discussions and research on this problem indicated that G.M. knows well of this problem, and that they are not disclosing it to the public. Further, the rotors were inspected by two independent shops with excellent reputations, and found to be un-repairable by their standards as well as the discard standard given to me by refusing dealer. Issue: Is it illegal for dealer shops to make such judgements, and send people out on the roads with dangerious brakes? my pressure has gotten re-imbursement for my costs on this issue. The purpose of this notice is to notify G.M. and/or the dealer of their mis-givings. Thank you, [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Waterford, MI, USA

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