My 2000 Pontiac Montana started to shake and vibrate in the front end between 50-65 mph. With 66K miles and driven mainly interstate, something was happening with the front suspension. Found both outer tie rod ends worn out with extreme play. Only the tie rods were worn, nothing else in the front suspension. Pontiac and my dealer seem to think that tie rod wear at 66K is normal wear! its hard to believe when I still have the original brakes. I am just glad that the tie rods did not separate since this would have been disasterous. Other GM mini van owners should be aware of the obvious premature tie rod wear. Its time to start shopping for my third set of tires. At 68K I am also using coolant, so I better take a number and have the intake manifold gasket replaced. Thanks GM, I wish your quality and customer no service mirrored Honda or Toyota!

- Tyrone, GA, USA

Problems with paint, gaskets, brakes and cooling system. There was a hissing noise which had come from the tire area due to misalignment, low coolant light had come on, the gaskets, oil pump and drive O-ring were replaced, the brake pedal had gone to the floor while stopped at a light which happened more than twice and seemed as if they weren't going to work at all and had to pump the pedal to bring the pedal back enough to allow stopping. There was an incident where the consumer had to activate the emergency brake to avoid an accident. The warning light never had come on. The master cylinder was replaced, the front brake pads, resurfaced rotors, cleaned and adjusted rear brakes. Other problems are as followed: The trim on the driver side windshield had come apart, the handle on the back latch had come off, and both turn signal bulbs needed to be replaced.

- Canton, MI, USA