NHTSA — Latches/Locks/Linkages: Doors: Latch Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
25,749 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Pontiac Trans Sport accessories - exterior problems

accessories - exterior problem

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1998 Pontiac Trans Sport Owner Comments

problem #16

Nov 282006

Trans Sport 6-cyl

  • Automatic transmission
  • 118,000 miles

A D V E R T I S E M E N T S

: the contact stated while attempting to unlock the right sliding door with the manual control or the keyless entry the door would not unlock. The dealer was alerted.

- Saint Joseph, MO, USA

problem #15

Aug 222006

(reported on)

Trans Sport 6-cyl

  • miles
Consumer complaint concerning Pontiac Montana power sliding door interior handle. ***** the vehicle was taken to the dealer who indicated that the door was operating as designed. The automatic door began to open and the consumer's elderly mother grabbed the door handle. The door continued to open and placed an enormous amount of pressure on her arm. Luckily her arm was only bruised/sore and not broken. The consumer is requesting that the doors mechanism be replaced with one that automatically reopens if obstructed. Updated 12/07/06.

- Lilburn, GA, USA

problem #14

Jun 062006

Trans Sport 6-cyl

  • Automatic transmission
  • 100,200 miles
Power sliding door opened while driving. 5-year-old child was in the seat next to the door. This problem had two recalls in 2001. This vehicle's history shows it also had warranty work on this door in 1998. GM refused to pay for any of the cost of the repair, done on 6/12/06, apparently because it just crossed over 100,000 miles. The dealer replaced the actuator, latch, and handle, at a total charge of $284.20.

- Morgantown, WV, USA

problem #13

Jan 162006

Trans Sport 6-cyl

  • Automatic transmission
  • 65,000 miles

A D V E R T I S E M E N T S

: the contact stated there was a recall # 01V067000 concerning the actuator. The vehicle was repaired three times according to the recall, but the problem still persists. The vehicle is currently awaiting additional inspection and diagnostic testing at the local dealer.

- Elgin, SC, USA

problem #12

Sep 102005

Trans Sport 6-cyl

  • Automatic transmission
  • 123,520 miles
I brought my 1998 Pontiac Transport minivan in for recall repair arriving at 7:30 am. My vehicle was returned to me around 9 am and I was told that the work was completed. I pressed the automatic door and it didn't release, so I let someone know. My vehicle was swoshed away and I stood there not really knowing what the person said quickly before jumping in and taking off. I simply stepped back out of his way. Finally, I went back in the waiting room and about an hour later he came in. He told me that I needed to bring it back during a week day where he would have more time to see what's going on with the door handle/lock. He also informed me that it would cost me $95. I don't know what to do at this point except call the phone number on the recall letter. I truly feel that there should not be a charge, because the recall letter clearly states to replace the exisiting handle, lock, etc. So the door can open and close as it should. I asked twice if he needed to see the letter and he said no both times.

- Jonesboro, GA, USA

problem #11

Jan 082004

Trans Sport 6-cyl

  • Automatic transmission
  • miles
The doors have an annoying clicking that comes from the automatic door locks. It seems that the system senses the doors to be unlocked and clicks to lock even though the doors are already locked! I am afraid that one day the doors will unlock instead while driving. Also my transmission failed last summer and I was told that the transmission cooler lines were inoperable! causing the transmission oil to burn and it cost me $3000 to replace.

- Manchester, MO, USA

problem #10

Jul 032005

Trans Sport 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Consumer owns a Pontiac, 1998 model Trans sport minivan. When driving at 40 mph the side doors opened without notice when pressed the button was located on the right passenger's side. Had not contacted the dealer or manufacturer regarding this matter. Consumer wanted to know if this office could investigate this problem. Also, the seats shake when driving.

- Los Angeles, CA, USA

problem #9

Nov 132004

Trans Sport 6-cyl

  • Automatic transmission
  • 5,262 miles
Where do I start? same complaints as all other Pontiac minivan owners. Since original purchase in 1998, headlight assembly faulty, ABS warning light malfunction, air bag warning light malfunction, and malfunctioning (still) passenger automatic sliding door. Recently had head gasket replaced due to antifreeze leak, as well as front left wheel hub. This is the worst (and most costly) vehicle I have owned with respect to maintenance.

- Kokomo, IN, USA

problem #8

Aug 192002

Trans Sport

  • miles
Rear doors will not unlock, and horn will not work when vehicle was off, causing a passenger to be locked inside of vehicle, and was unable to notify bystanders. Dealer notified.

- South Haven, MS, USA

problem #7

Oct 202000

Trans Sport

  • Automatic transmission
  • miles
After the recall repairs were completed for the power sliding door, the problem reoccurred. Per-Pontiac recall, they simply install a new un-latch actuator assembly to the power sliding door. Which is only a one time performance. NHTSA#01V067000 the consumers concerns other concern were with the volume button on the radio, the left front window/, and the brakes.

- Norwich, NY, USA

problem #6

Aug 202001

(reported on)

Trans Sport

  • miles

A D V E R T I S E M E N T S

The consumer received a recall notice (01V067000) on the sliding door locking mechanism. The dealer fixed the problem but the consumer was not satisfied and does not feel safe.

- Scotch Plains, NJ, USA

problem #5

Aug 222001

(reported on)

Trans Sport

  • miles
Even though the recall repair, (01V067), was done on the sliding door locking mechanism, the consumer still thinks it is unsafe.

- Scotch Plains, NJ, USA

problem #4

Oct 012001

Trans Sport

  • Automatic transmission
  • miles
On several occasions doors could not be opened from inside or outside. Also, a child's finger was stuck in between the doors. Dealer has been contacted. Door opens while vehicle is running, while traveling 70 mph, doors opened fully and alarm sounded.

- Cottonwood, AZ, USA

problem #3

Aug 222001

(reported on)

Trans Sport

  • miles
Even though the recall repair, (01V067), was done on the sliding door locking mechanism, the consumer still thinks it is unsafe.

- Scotch Plains, NJ, USA

problem #2

Sep 171999

(reported on)

Trans Sport

  • miles
Sliding door on the driver side of the vehicle and back the door do not latch and the door remains ajar. Light does not illuminate.

- Butler, PA, USA

problem #1

Oct 011998

Trans Sport

  • miles
Rear passenger door doesn't open.

- Sylmar, CA, USA

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