NHTSA — Seat Belts Problems

2004 Saab 9-3 (Page 1 of 4)


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
85,318 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Saab 9-3 seat belts / air bags problems

seat belts / air bags problem

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2004 Saab 9-3 Owner Comments (Page 1 of 4)

problem #61

Oct 242016


  • 106,000 miles


Front driver seat belt retractor has failed when I went to fasten my seat belt.

- Phoenix, AZ, USA

problem #60

Feb 132016


  • miles
Saab recall. I received both seat belt retractor and airbag inflate defect safety recall notice. However, in my car the seat belt retractor malfunction is in the driver side. I have called the Saab official service center and the dealer for both problems several days up today and I have not had an answer or solution to those problems. Besides, I have tried to repair the seat belt, but I can't find the part. As you can see in the attached photos to drive with a seat belt in that conditions is extremely dangerous. However, I feel that I am not safe driving my car, and that the hazard has increased with this car's airbag malfunction. I am a 79 years old man who has this car as the only mean of transportation that I have.

- Willowbrook, IL, USA

problem #59

Dec 042015


  • 200,000 miles
Seatbelt retractor on driver's side completely unspooled and will not retract under normal use effecting driver's safety in event of a crash. While convertible and passeger side retractors seem to be covered under warranty we are told our car is not covered and it is $550 to repair the problem. This doesn't make sense when so many Saab have this problem. The car was parked when it unspooled and wouldn't retract. This is a major safety issue in operating the vehicle.

- Sharon, MA, USA

problem #58

Mar 152015


  • 58,000 miles


The contact owns a 2004 Saab 9-3. while driving approximately 5 mph, the seat belt retractor became inoperable without warning. The vehicle was taken to a dealer where it was diagnosed that the seat belt retractor needed to be replaced. The vehicle was not repaired. The technician stated that the VIN was included in NHTSA campaign number:14V318000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 58,000.

- Los Andgelos, CA, USA

problem #57

May 302015


  • miles
I do have a 2004 Saab 9-3 arc convertible. There is a seat belt recall. I brought the car to my GMC tustin dealer 3 weeks ago. However, they cannot fix the problem because the part is not available. Since it is a seat belt issue, I do not like to drive the car because of safety issue. By law, how fast does the manufacturer have to replace the part?

- Seal Beach, CA, USA

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problem #56

Aug 152014


  • miles
The contact owns a 2004 Saab 9-3. the contact stated that the driver side seat belt failed and would not retract. The contact attempted to report the failure to the manufacturer to be referred to an authorized dealer but was unable to get through to schedule a recall repair. The contact was unable to schedule the recall repair within a reasonable timeframe. The contact was not able to secure the driver side seat belt for it to retract. The vehicle was not repaired. The failure mileage was unknown.

- Del Ray Beach, FL, USA

problem #55

Aug 012014

9-3 4-cyl

  • 75,000 miles


GM sent me a recall notice dated 08/2014 regarding faulty seat belts in 2004 Saab convertibles. GM safety recall #14222/ Saab safety recall #15027. It has been 8 months and no further word from GM about the repair. I believe I may be driving an unsafe vehicle. Any updates thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Woodridge, IL, USA

problem #54

Nov 252013


  • 100 miles
Passengers side seat belt doesn't work. There was a recall by NHTSA however I have never been contacted regarding getting the seat belt fixed. This is a very big safety issue. I cannot have anybody drive with me.

- Andover, MA, USA

problem #53

Nov 112013

9-3 4-cyl

  • miles
Drivers side seat belt failed on a non accident related incident. Was repaired approximately 2-3 years ago, however the passenger side seat belt has sinced failed. I tried to get this fixed via the dealer ship, however the dealership was adamant about not paying for the repair. As I pointed out to the dealership, this was a safety failure and possible lawsuit if the passerger was killed in a car accident. Massachusetts requires seat belt usage. I contacted the ag for Massachusetts, but they could not help me. The passenger side seat belt is unrepaired at this time.

- Andover, MA, USA

problem #52

Aug 192014

9-3 4-cyl

  • 79,000 miles
I just called the GM Saab customer assistance center to ask about the recent driver's side front seat belt recall. I had paid for that last year an am requesting to be reimbursed but was told I will have to wait until the next notice comes out saying that they actually have the parts. In the notice I read that they indicated the passenger side seat belt will not be covered however if an issue arises it will be covered. When I asked if someone could be killed since this seat belt might not function properly I was told yes. When I asked why it was not then part of the recall I was told because they do not have parts. This is absolutely outrageous that lives are being put at risk simply because the particular supplier of these parts to GM is out of them. I had no problem getting the part when I had to pay for it. There is no excuse for taking a risk like this with peoples lives and the danger of having someone use the passenger seat was not mentioned in the recall notice and only acknowledged when I asked. I am a trained ems provider and find this completely unacceptable.

- Salt Lake City, UT, USA

problem #51

Aug 142014

9-3 4-cyl

  • 55,000 miles


Driver's side seat belt retractor failed. Have investigated recalls and found that three previous recalls do not cover this VIN number. Have been unable to find a replacement part; have contacted a dealership 2+ hours away that will replace the entire seat at a cost of $650. This seems to be the only alternative, and have only owned the car 8 months. GM should recall all affected vehicles, and/or expand the June 2014 recall to cover additional vehicles.

- Forest Hill, MD, USA

problem #50

Sep 032012

9-3 4-cyl

  • 50,000 miles
The automatic tensioning system cable in the driver's side front seat belt retractors broke. This caused the sat belt webbing to be spooled out and not retract. We took the car to a Saab dealer and after several weeks they said they had no idea when they would have the parts took the car to a local repair shop and they replaced the faulty belt components. We just received a recall notice (14222/Saab safety recall 15027) from GM about this problem, stating there are no parts available and will notify us when parts are available. How do we recover the $532 we spent fixing this problem 2 years ago?

- East Norriton, PA, USA

problem #49

Jul 062014

9-3 4-cyl

  • 734,000 miles
Saab aero 9-3 with only 73K driver seat belt worked fine on Saturday the next day I noticed it was not retracted so pulled on it and it unraveled in my lap. Call GM Monday after researching recalls online. My VIN is not covered"... if it is a known problem and the buyer experiences the issue -wouldn't you think that GM would repair it??"

- Glastonbury , CT, USA

problem #48

Jun 022014

9-3 4-cyl

  • 73,000 miles
Upon coming to a stop at a stop sign the front drivers side seatbelt came unravelled from the seat back and will not retract. I looked up the vehicle for recalls and found their is a VIN specific recall on this make/model/year but my vehicle was not included in the VIN specific. My concern is that this issue has been known to GM and Saab since 2010 and not only was I not notified so I have been driving in a potentially. Unsafe vehicle but now I am being told my VIN is not included in the recall.

- Fairfield, CA, USA

problem #47

May 302014

9-3 4-cyl

  • 94,000 miles
Driver's seat belt will not retract. After googling I read that there are 2 recalls on the Saab 9-3 2004 driver side seat belt retractors not working. Today I was told by the dealer currently servicing Saab's (jim ellis Mazda) that this VIN is not included. If that is true, the recall needs to be extended to other VIN's since this one failed too. Please help!!!!!!

- Atlanta, GA, USA

problem #46

Feb 282010

9-3 4-cyl

  • miles
During the time frame that I first received the notice of the recall of the front seat belt retractors for my vehicle the rear seat belt retractors (left-side passenger behind the driver) on my vehicle had failed to retract properly. When I initially took my vehicle in to replace the driver side seat belt retractors I inquired as to the rear seat belt retractors and I was told that there was no recall for the rear seat belts at that time however, I should continue to monitor Saab website for any additional seatbelt recalls. As of date I have not located any additional recall notices from Saab regarding the seat belts on the 2004 9-3 aero. For safety reasons I no longer use the lest side passenger seat in my vehicle as now the seat belt does not retract at all.

- Seattle, WA, USA

problem #45

Dec 282013


  • 84,000 miles
The contact owns a 2004 Saab 9-3. the contact stated that the driver's side seat belt failed to retract or latch. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 84,000 and the current mileage was 84,200.

- North Ridge, CA, USA

problem #44

Dec 022013

9-3 4-cyl

  • 93,000 miles
I got in my vehicle, went to put on my seat-belt, and the entire belt pulled out of the unit. It will not retract at all anymore. Upon researching online, I found that there was an open recall on my year/model vehicle with respect to the broken belt retractors. I contacted GM and was told that my VIN number falls outside of the recall range. It seems that if I have the same year/model vehicle being recalled and the same issue as the vehicles being recalled, GM should expand the VIN's that are being covered to fix this very important safety mechanism failure.

- Windermere, FL, USA

problem #43

Nov 262013


  • 112,000 miles
TL- the contact owns a 2004 Saab 9-3 convertible. The contact was inquiring about a recall NHTSA campaign number: 10V043000 (seat belts) and stated that the VIN was not included. The contact also mentioned that he's experienced the problem that was listed in the recall. The manufacturer was notified. The failure mileage was 112,000.

- Boulder, CO, USA

problem #42

Nov 142013

9-3 4-cyl

  • 115,684 miles
Seat belt has released into my lap as I came to a stop and will not retract. Very dangerous issue!!! I'm glad I wasn't in an accident because the seat belt is worthless. This is a recall item on 2004 Saab's but the recall doesn't reach to my VIN #.

- Las Vegas, NV, USA

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