NHTSA — Air Bags: Side/Window Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
19 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saab 9-3 seat belts / air bags problems

seat belts / air bags problem

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2007 Saab 9-3 Owner Comments

problem #1

Dec 202008

9-3

  • 19 miles

A D V E R T I S E M E N T S

My wife and I were involved in a motor vehicle accident in our 2007 Saab 9-3 2.0 T convertible. We were heading eastbound on SR610 in stafford, va and the other vehicle was heading westbound. The other driver made an illegal left turn in front of us failing to yield the right of way and we struck his car in the ride side (T-bone). His car was totaled and we had significant front end damage and our airbags did not deploy. Both my wife and I are still recovering from our injuries and under current medical care. I contacted my Saab dealership and they suggested I contact GM/Saab to investigate the accident to determine if the airbags should have deployed. GM/Saab sent an inspector and I was told I would be provided a report regarding their findings. The inspector completed the investigation and I was contacted by GM/Saab. I was provided contradictory information by the GM/Saab representative and their supervisor. When I requested a copy of the reports and photographs on three occasions, I was denied. They stated the car was safe to drive and it responded in the accident the way and manner in which it was designed and manufactured. I stated to them if that is in fact true, GM/Saab should have no problem providing me a copy of the reports, photographs, and a letter attesting to the fact if was safe drive; however, they repeatedly denied my request. In the next week, I will be getting back my damaged, but repaired Saab and have no idea if it is safe to drive let a lone sell if I choose not to keep it. I am very concerned over GM/Saab's lack of cooperation and failure to provide necessary information as to the roadworthiness of my vehicle. Their failure to cooperate on this endeavor leads me to believe they care covering something up and are concerned of potential litigation. My position is that I want to ensure the car is safe to drive and if not, was there a failure on GM/Saab's part and what are they willing to do to correct the matter at hand.

- Stafford, VA, USA

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