NHTSA — Electrical System Problems

2007 Saturn Ion (Page 7 of 7)

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: With the 2007 model year we finally get to bid adieu to a car famous for poor safety marks, a dangerously defective ignition and power steering that would work … sometimes.


really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
50,802 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Saturn Ion electrical problems

electrical problem

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2007 Saturn Ion Owner Comments (Page 7 of 7)

« Read the previous 20 complaints

problem #20

Sep 072010


  • 51,250 miles


2007 Saturn Ion. Happened on September 7, 2010. Put key in ignition, start the car, however the car could not be turned off. The key was stuck in ignition and car had to be taken to dealership. Car was taken to lockhart Cadillac in greenwood, Indiana. I was told that this is not under warranty or a recall, however I have read many complaints online where Saturn customers are having this same problem. While dropping the car off at the dealership, not only was I told that it was not warranty or a recall I was also told by them that this is happening with a lot of Saturn Ion's and that it would be between $500-$600. Cost seems to be a bit steep for something that Saturn, or GM, should be covering because it is clearly a recall problem.

- Indianapolis, IN, USA

problem #19

Jun 152010


  • 13,000 miles
This has not been a true safety item yet, but it has the potential of being one, and if you look on-line under "key stuck in ignition" you will be amazed how many people have had this problem. The car companies apparently know about it because the have installed a small cover under the steering column to remove and push a button to release the key so it can be turned and removed. Many people like us have paid over $500 and still have the problem. Looks like there should be a recall to fix this. Some folk couldn't even shut the engine off and had to disconnect the battery. That' ridiculous. I'm sure I speak for hundreds and maybe thousands of people that wish someone would do something about this problem. Please take the time to look at what is on the internet concerning this. Not everyone has a computer and access to this information. Thank you.

- Bentonville, AR, USA

problem #18

Aug 202010


  • 40,641 miles
Key stuck in ignition. Car stuck running. What an unsafe situation, in high 90 degree weather. Thank goodness my elderly grandmother was not in the car with me! roadside assistance had to come and turn it off by taking off a fuse in the hood, before towing it to the dealer. I burned my hand trying to disengage the fuse, before roadside assistance got there, because I was feeling sick standing outside in the 99 degree weather waiting. The dealer had to replace the ignition lock cylinder and housing, and I had to get a new key made at the Saturn dealer. I googled this problem, and found over 48 pages of complaints. I sure hope that there is a recall on this issue, as this presents an obvious safety problem. Hopefully Saturn drivers will not get stranded in extreme hot, cold, or dangerous conditions, with their key stuck in the ignition. The exact same problem happened with my twin sister 1 week before it happened to me. Both of us bought our 2007 Saturn Ions new, on the same date. This is more than "a coincidence." We feel as though this part of the car must have been defective. It is not a "typical, routine maintenance" type thing that should need to be replaced on a car that is only 4 years old. It presents a serious safety issue, depending on the circumstances of when it occurs.

- Ashland, VA, USA

problem #17

Aug 232010

Ion 4-cyl

  • 56,388 miles


I came home last night around 10:40pm, went to shut my car off and the key would not come out of the ignition - it was stuck "on". I took my car to my parents house (my dad has tools) and after several failed attempts to get the key out, I called onstar and they dispatched a local tow truck company to come. The guy was very rude and basically made me feel stupid for having this happen and acted like he couldn't help me with that, so I canceled the tow. We pulled some fuses and disconnected the battery and figured since at that time it was 12:30am that I would call Saturn in the morning. I went on the Consumer Affairs website and found this has happened alot to people all over the country with my same car! and nothing is being done about getting a recall, and they are charging people up to $500 or more to fix it. I think GM should recall this ignition lock and all of these charges for the defective part should be covered by them. It's not the car owner's fault that the part is bad. I only have approx. $50K miles on my 2007 Ion. I told the Saturn service department I would call them back as I am not in a position to pay that right now, so I am not sure what I am going to do.

- Mantua, NJ, USA

problem #16

Aug 062010

Ion 4-cyl

  • 85,690 miles
I have a 2007 Saturn Ion, about two weeks ago I went to work when I park and tried to turn the car off the key wouldn't turn off it was stuck, the only way tu turn the car was disconnecting the battery, when I got off work I connected the battery again and I was able to turn the car on but not off so every way a went for the past two weeks from 08-06-10 til now I had to open the hood and disconnect the battery I just don't have money to spent on an issue that has more the 5000 complains regarding the same problem with the ignition on a Saturn brand www.consumeraffairs.com/automotive/saturn_ignition_lock.html according to this website I hope was a recall on this issue thank U

- Harrison, OH, USA

problem #15

Aug 102010

Ion 4-cyl

  • 62,547 miles
We have a 2007 Saturn, almost everytime we drive it, the key locks and will not come out. It is very frustrating. We live in a very hot climate and sometimes it takes up to 20 mins. To get the key out. We took to the Saturn store, and they said they will not cover it. I have read a ton of complaints on this same problem in Saturn, somehow they seem to be being ignored.

- Visalia, CA, USA

problem #14

Aug 082010


  • 58,000 miles


Beginning last week, once the car has been started, it cannot be shut off with the key. Luckily, we do not garage this vehicle! we can put the car into"park", but the key will not turn in the ignition to any other position, and the key cannot be removed from the car. To stop the car, we pull a fuse and disconnect the battery. To start the car, we reconnect the battery and replace the fuse. While this is not as life threatening as other vehicle problems recently, it is wide-spread. When I went on-line to find a solution (Saturn said all of its tech's had gone home early) I found hundreds of the same incident.

- Louisville, OH, USA

problem #13

Aug 062010


  • 52,000 miles
The key started getting stuck and we couldn't get it out. This happened for about a week. Then this past weekend with my daughter and 2 small grandsons in the car, the key came out but the car stayed running! we stopped at the local GM dealer and the mechanic said he had just dealt with 3 other GM cars with the same problem. I contacted Saturn and was told there was nothing they could do. Why is GM not issuing a recall for this" Honda just issued a recall this week for the same problem. If they can do it, why can't GM"

- Cowan, TN, USA

problem #12

Jun 182010


  • 35,864 miles
2007 Saturn Ion engine disables while driving. Dealership unable to diagnose problem, no codes. This vehicle has been at the dealership for the better part of a month and a half. This problem has occurred every time I have picked it up from the dealership, then towed in to re-diagnose. No codes at this time. It has been suggested that this car is unsafe for the consumer to drive, as this has happened on the highway and surface streets as well. There are no lights indicating that the engine failure is going to happen. The car looses all power and has to be turned to the off position and in park to restart. This is an ongoing problem and seems to have no apparent resolution. This needs to be fixed before an accident occurs. I was told by GM to pick up the vehicle and drive to and "see if it might happen again" although it happens everytime I drive the car. There is nothing that triggers the problem it happens when it happens.

- Fullerton , CA, USA

problem #11

Jun 072010


  • 27,000 miles
Unfortunately I have a 2007 Saturn Ion which sounds like it is going to break in half over even the slightest small bumps in the road. I have a warranty on the vehicle which expired in June 2010. Although the car only has 29000 miles on it~ Saturn would not honor the warranty when I brought my car in for a check engine light~ it was the purge sensor. They wanted to charge me over $300 to repair this issue. I went online and saw many other's had reported the same problem. I also saw the part for only $26 ~however at the Saturn dealership they charged me $51 for the part. I ended up fixing the repair myself to avoid being robbed by the Saturn dealership!! I am very displeased with my car~ now the struts and control arm bushings are making significant rumble when driving over the slightest bumps in the road. At 29000 miles the car should not be making any noise!! I feel very unsafe and scared in my Saturn!! I've seen many reports of other owner's with the same vehicle that are similar. Even the GM cobalt which has the exact same platform and steering has the same issues and for that car power steering issues have been recalled but not for the Ion which ~I repeat has the same components. I bought my car when fuel costs soared and thought it would at least last me 5 years with out issues. I think GM needs to address these issues especially since so many consumers are experiencing issues at such low mileage. There are also issues with the rear defrost, power windows, steering, and transmission. I'm from mn. And it's terrible when you have a newer car that won't even take you 30,000 miles without breaking down!! I'm very disappointed and Saturn needs to recall everything on these unsafe vehicles before someone gets seriously hurt ~like Toyota. I'm sure you've had several complaints. The car is defective!! please help!! Saturn won't repair unless it's completely broken even if the car is smokin they blow you off!!! ~horrible!!!

- Minneapolis, MN, USA

problem #10

Jul 082010


  • 67,400 miles


Car will not shut off, after contacting dealer was advised to disconnect the wiring harness from the battery. Wheel sporadically locks up while driving which can causes you to loose control of the vehicle. No warning lights come on at all. Previously had this same issue with power steering in December which went out and almost caused an accident. GM has recalled several vehicles for this same safety hazard however did not include Saturn in the recall.

- High Point, NC, USA

problem #9

Jul 082010

Ion 4-cyl

  • 67,400 miles
I get to work today and I can't cut off my 2007 Saturn Ion. Contact the dealership and only remedy provided is to dangerously disconnect the wire harness under the wheel from the battery to turn the car off and then pay $300-500 dollars to have it repaired with no reason why it failed or that it won't go out again. This is dangerous and the parts are defective and should be recalled by Saturn.

- High Point, NC, USA

problem #8

Jun 262010


  • 26,000 miles
My husband and I were going to the movies. Once we arrived, my husband tried to turn the car off and it would not shut off. He kept working on the key and the key came out but the car kept running. We drove back home with out the key in the ignition to see if my key would shut if off. It didn't so we went to the dealership and had to leave it there to be worked on Monday. This is the first and only time this has happened. We are anticipating that it will be under our extended warranty and we will not have to pay the $400 dollars. I have found many other Saturn have had this problem. Therefore, way has there not been a recall? I would like to know how to get this issue on a recall.

- Evansville, IN, USA

problem #7

Jun 252010


  • 15,500 miles
I have a 2007 Saturn Ion car. I bought it new. Yesterday 6/25/10 while I was driving I saw a message on the bash board. "trac off' within minutes all the lights on the dash board began to flash, messages were showing up on the dash board. I didn't know what to do. I pulled over on the side of the road and call my mechanic. I drove the car slowly to the shop and barely got there before all of the lights went dead and the car stopped working.

- Brooklyn, NY, USA

problem #6

Mar 152010


  • miles
The ignition key does not come out easily after the car engine is turned off. Last year, one day, the key would not turn at all and the engine kept running for about 4 hours before Saturn dealer came to shut off the engine. The dealer replaced the ignition key cylinder. But the problem persists. It is so often now that I am not driving my Saturn. I fear the key will, one day, get stuck and not come out at all. GMC have been informed.

- Norwalk, CA, USA

problem #5

May 232009


  • 31,000 miles
Unable to turn ignition switch off-car runs till fuses pulled or battery disconnected.

- Pittsburg, CA, USA

problem #4

Dec 072008


  • 40,000 miles
Once car was on couldn't turn key back to stop vehicle and couldn't remove key. Had to pull ignition fuse under hood and disconnect battery in trunk every time we wanted to start or stop the vehicle. Finally got a new ignition built and that solved the problem but of course warranty was up and this came out of our pockets.

- Lincoln, NE, USA

problem #3

Mar 142008

Ion 4-cyl

  • Manual transmission
  • 19,000 miles
On five separate occasions, our 07 Saturn Ion has stalled while driving. When it stalls all electrical systems fail - can't even put on the hazards lights. The Saturn dealer has evaluated the computer system each time with no result.

- Holland, NY, USA

problem #2

Jun 302007

Ion 4-cyl Diesel

  • Automatic transmission
  • 11,000 miles
The contact owns a 2007 Saturn Ion. On several occasions, while driving 55 mph, the engine light illuminated and the vehicle suddenly decelerated to 30 mph and eventually to zero. The contact pulled over and restarted the vehicle, but the engine light remained illuminated. The vehicle jerked until it reached 30 mph and then it drove normally. The vehicle stalled two more times approximately 25 miles later. The contact took the vehicle to the dealer twice. The first time they stated that nothing was wrong and the second time they changed the sensor in the accelerator pedal. The vehicle was towed to the dealer for the third time on September 20, 2007. The current mileage was 13,000 and failure mileage was 11,000.

- Harrington, DE, USA

problem #1

Aug 242007

Ion 4-cyl

  • Automatic transmission
  • 6,000 miles
The contact owns a 2007 Saturn Ion hybrid. While driving 55 mph with the accelerator pedal depressed, the vehicle stalled. No warning lights illuminated. The vehicle was able to be restarted approximately four minutes later. The vehicle was towed to the dealer and they replaced the catalytic converter. The second failure also occurred while driving 55 mph. The contact stated that the interior lights and the steering failed. The vehicle was able to be restarted approximately ten minutes later. The vehicle was towed to the dealer and they installed a wire from the hybrid battery to the generator. The contact believed that the electrical system was the cause of the failures. The current mileage was 6,036 and failure mileage was 6,000. Updated 01-16-08. The consumer stated a new catalytic converter was installed.

- Yorktown, VA, USA

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