The contact owns a 2007 Saturn Ion. While driving at an unknown speed, the power steering warning light illuminated and the power steering failed. The vehicle was towed to the dealer to be diagnosed. The contact was informed that there was an intermittent electronic control module failure. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 14V153000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 62,000...updated 03/22/16 the consumer stated the manufacturer refused to offer any assistance.

- St. Paul, MN, USA

The contact owns a 2007 Saturn Ion. While driving 35 mph and attempting to avoid a vehicle that was stopped in the roadway, the ignition key became jarred and moved to the off position, which caused the vehicle to stall without warning. The contact attempted to switch lanes; however, the steering wheel seized and the brakes failed to function when the pedal was depressed. The contact stated that the vehicle crashed into the rear of the parked vehicle. The air bags failed to deploy. There was no police report filed. The contact sustained injuries to the neck, shoulder, and lower back that required medical attention. The contact stated that the vehicle was repaired under NHTSA campaign number: 14E021000 (electrical system); however, the failure recurred. The vehicle was towed to a dealer to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.

- Indiannapolis, IN, USA

The contact owns a 2007 Saturn Ion. While driving 5 mph, the power steering warning light illuminated and the steering wheel was difficult to maneuver. The vehicle was towed to a dealer where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.

- Marion, OH, USA

The contact owns a 2007 Saturn Ion. While in park, the steering wheel seized and a power steering warning message was displayed across the message board. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,900.

- Sarasota, FL, USA

There is a bosh/cdr report from esis of General Motors outlining the data received from the crash for non-deployment of the airbag. Mr. Segovia of GM stated that the airbag should not have deployed based on the statistic from this report. I do not believe what he has stated. I need a review of the report for compliance regarding the non-deployment of the airbag to my 2007 Saturn Ion. GM through esis has refused to surrender the report to the defected seatbelts. My General Motors pending claim #816261. I have noticed andrew segovia, esq., Ms. Mary T. barra, CEO, Mr. Daniel ammann, president of GM regarding the second half of the claim of the defaulted/recall of the power steering during the crash. Mr. Segovia has confirmed esis's email stating that there was a power steering recall/defect to my car VIN number and remained open. There was the debris on the highway that caused the accident and then there was the defected power steering problem with my 2007 Saturn Ion which caused the crash. I was never notified of this recall by GM. The defaulted power steering caused the crash. In the outset of this claim, General Motors was aware that the power steering of the vehicle was inoperable. I tried to turn the steering wheel so that the vehicle would not crash into the rail guard but failed. I could not steer the vehicle. If I would have been notified of the power steering recall and defect, the car would have been repaired and operable at the time the car crashed. But General Motors defected power steering caused me to have no control of the power steering of the vehicle away from the rail guard so the car would not crash into the rail guard. The power steering was inoperable and as a result caused the crash. I am awaiting a response back from General Motors in the resolution/settlement of this matter as well and other information regarding the loaner vehicle.

- Miami, FL, USA

When parking my car at a very low speed, my car suddenly lost power steering which made it very difficult to turn the steering wheel. Luckily, I was able to park my car.

- Philadelphia, PA, USA

The contact owns a 2007 Saturn Ion. While reversing out of the garage, the steering wheel seized and the power steering light illuminated. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 4,046.

- Mansfield, OH, USA

In September 2014, the power steering on my 2007 Saturn Ion went out. I had it towed to a dealership and had the power steering motor replaced under a recall. The power steering went out again a few days later but came on again after a day. I took it to a different dealership and they were unable to find a problem. The problem occurred again in June 2015 and happened twice in four days. I took it back to the dealership that did the original power steering motor repair and was told that the power steering column had failed and that the column was not affected by the massive 2014 recall. The repair is going to cost $950. I am skeptical, particularly after reading several similar complaints, that this is not a systemic problem and it could be a serious safety issue if the power steering fails while driving.

- Marshall, MI, USA

I started the car and heard the chimes and saw a message appear where the odometer mile appears - power steering. I was parked in between two cars and I had no power steering. It seemed to go out. The car was very hard to maneuver to backup in between the two cars and into the shoulder lane. I was close to hitting one of the park cars. Once in the shoulder lane I turn car off and restarted the car. The car went back to power steering. I had taken the car for the recall back in October and the problem was supposedly fix when I complained that above the 60 mph I was loosing control of the steering wheel. I called Saturn customer service today and at first gave me a no saying the problem had been fixed. I explained to them that they were deceiving the customers by putting a quick fix on the issue and not completely resolving the issue. Analogy of a bandaid on a deep wound. Unfortunately, I need my car and need to drive it but I am scared for my family safety. I am taking it back tomorrow to the dealership to diagnose the issue again. I hope they make it right this time around.

- San Antonio, TX, USA

The intermediate steering shaft seized resulting in loss of electronic assisted steering and failure of steering wheel to return to center. This is the same issue that has was recalled in the Chevrolet cobalt and Pontiac G5 of the same model years which use identical parts, but the Saturn Ion was inexplicably excluded from the recall.

- Palos Park, IL, USA

The contact owns 2007 Saturn Ion. The contact stated that while driving at low speeds, the power steering seized. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact was made aware of NHTSA campaign number: 14V153000 (steering) however, the VIN was not included on the campaign. The failure mileage was 97,000.

- Bellmawr, NJ, USA

The contact owns a 2007 Saturn Ion. While driving at approximately 20 mph, the steering wheel seized. The vehicle was towed to the dealer, who diagnosed that the steering fuse needed to be replaced. The vehicle was repaired under NHTSA campaign id number: 14V153000 (steering) however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 134,760.

- Kansas City, MO, USA

The contact owns a 2007 Saturn Ion. While attempting to park the vehicle, the steering wheel seized. The failure recurred on several occasions. The vehicle was taken to the dealer where it was diagnosed that the steering suspension and the power steering motor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 14V153000 (steering) however, the VIN was not included. The failure mileage was 89,000.

- Roseland, NJ, USA

The contact owns a 2007 Saturn Ion. While driving at approximately 45 mph, the power steering and alarm warning lights illuminated and a chime sounded. There was also a total loss of power steering. The vehicle was pulled over and the contact noticed that the steering strut was fractured. The power steering column failed and was replaced. The failures recurred on multiple occasions. The vehicle was towed to a dealer, who diagnosed code C0550 (failure of power steering assembly). The vehicle was repaired and the manufacturer was notified. The failure was related to NHTSA campaign number: 14V153000 (steering). The approximate failure mileage was 77,195.

- Dallastown, PA, USA

While driving on city streets at approx. 25 miles an hour the steering wheel disengaged from the steering mechanism. This was very frightening for my daughter. The vehicle was pushed into a parking lot. We spoke with the manufacture and we were told to that the vehicle did not have any recalls that were outstanding. We had the vehicle towed to the the nearest dealership to be evaluated. We were told that the steering coupling was broken and needed to be replaced. This we had done. We were very fortunate that this did not occur while driving on the freeway. The complete disconnection of the steering from the rest of the vehicle is something gravely serious. This something that the NHTSA should look into.

- Mesa, AZ, USA

The contact owns a 2007 Saturn Ion. The contact stated that while driving at approximately 10 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V153000 (steering). The failure mileage was 78,000. Updated 03/10/15 updated 9/11/2017

- Phoenix, AZ, USA

Letter from senator warner on behalf of constituent re Saturn Ion recall (attn: Shane clem). The consumer was informed on several occasions, the parts were not available. When the parts did arrive, he was informed the machine was broken. There was a recall, regarding a steering issue as well. The consumer had to return to the dealer, because he continued to experience problems with the steering.

- Oakton, VA, USA

2007 Saturn Ion. Consumer received the first recall and was told by the dealer the parts were not available. He was told the same thing when the 2nd recall arrived. The consumer referenced recall # 14V153000.

- Staten Island, NY, USA

Car was parked tried to start would not start with jump. Had towed determined problem with starter. Fixed overnight drove off lot then lost power steering same night just avoided accident. Found out recalls on both total of 8 on this vehicle. Only had since 8/1/2014 never advised of any recalls on vehicle and mccafferty Ford in langhorne, pa did not offer to assist advised its not their responsibility to check recalls. Car can be driven 10-15mins then steering locks up. Have to wait for car to cool down then steering comes back, 10-15 mins same problem. There is also recalls related to air bags.

- Willow Grove, PA, USA

I purchased the vehicle in March 2014. On 7/17/2014 the ignition switch was replaced at asheville Chevrolet in asheville nc. I had not had any issues with the ignition at that time. On 11/3/14 the car stalled while I was driving. I took it the dealership on 11/5/14. The dealership kept the car for 11/5 and 11/6 and replaced the ignition coil and spark plugs and stated that is needed a map sensor repaired. They verbally informed me that they checked the ignition switch again and checked the fuel pump for leakage (which was another recall). I drove the car home on 11/6/14 and it stalled again within 20 minutes. I called the dealership back on 11/7/14 and was informed that technician that worked on it was not there and they would call me back on Monday (11/10). On 11/10 I talked with the dealership again and was informed that the technician that worked on the car was fired on 11/7 and I could bring it back in for them to check it. I took the car to another mechanic on 11/10 who could not do any work as the computer needed to be "flashed" as it had not been reset when work was done by the dealer which prevented them from identifying any issues that may exist. I brought it back in on 11/11 and informed them that the car is still stalling with the exact same issue that I brought it in on 11/5. the dealership could not confirm that anything was ever checked regarding the ignition switch replacement and stated that the already replaced the recalled ignition switch. They further refused to reset the computer and denied the need for any further work. The vehicle continues to stall when the car is driving and the dealer is well aware of this issue though they refuse to take any action.

- Fletcher, NC, USA