Car impacted by three recalls 14V047, 14V171, 14V153 contacted dealership in June- no parts, registered with dealership October told parts are on order. Dealership advised there are 700 consumers on their recall list, to date they have been able to service 100. Neither GM or dealership can provide any timeline for when might be able to expect repair. At the least, as a consumer having a timeframe for repair would help us weigh options, particularly while we are forced to put our families at risk due to the continued unavailability of parts.

- Towson, MD, USA

I cranked car power steering would not work. Turn car off restarted car still no power steering turn car off raised hood could not see anything wrong. Restarted car third time power steering work ok.week later same problem with power steering turn car off restarted worked fine.this car has a salvage title GM will not cover this (bulletin 14115)because of title.if it was a recall they would pay for repair.I have never been notify by GM of this problem. Found all my information thru your web site.don't understand why this problem is not classed as a recall. I don't think I could have turn steering wheel if I had been moving in the car at slow rate of speed..with car not moving could not turn steering wheel at all.

- Dunn, NC, USA

I have had both my power steering, ignition, and repairs completed regarding the gas leak pertaining to recalls. However, even after the supposed "fix, " the vehicle has still not been repaired. These issues happened initially while the vehicle was still under warranty, however, GM is now just acknowledging them, although there are service bulletins that prove they knew at the time, so now they are only offering me repeated failed repairs or money towards another GM vehicle. GM vehicle's that are brand new, to which they are still recalling! I want my money back period! GM refuses to acknowledge or take responsibility for flooding the market with faulty vehicles. Please help, I'm interested in filing suit. I was already involved in one accident, regarding the power steering, years ago when it just went out, they claimed they didn't know about it, and I paid for the repairs, only to have received a letter a year ago, stating it still wasn't repaired, I took it back, and now got a letter again yesterday saying it needs to be repaired. I have children and this is our only mode of transportation, I do not feel safe in this vehicle and I certainly don't feel that they are able to repair the vehicle, nor do I trust anything GM said at this point. Please help.

- Virginia Beach, VA, USA

I was driving at speed limit from I 75 to rochester road at 7:50 am. All of sudden, I felt steering got very hard to turn and stuck at pointing to right, I tried my best to turn the steering wheel, but no success, car span off the road into the ditch, back of the car ended up on an electric pole. No airbag deployment. No other cars hurt. Someone called 911. I felt ok at the moment. 2 hours later felt dizzy. Based on how odd the steering felt, I think I had experienced a sudden power steering loss. Luckily the car did not hit the pole first, otherwise I could have died.

- West Bloomfield, MI, USA

The contact owns a 2007 Saturn Ion. The contact received notification of NHTSA campaign number: 14V047000 (air bags, electrical system) and NHTSA campaign number: 14V153000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Jackson, TN, USA

I just have a question. I received a recall notice for my car today, October 10, 2024. I called immediately and the first appointment to get it repaired is December 30th. I don't think that is a reasonable length of time. My question is, is it safe and reasonable to have to wait this long?

- Midlothian, VA, USA

The contact owns a 2007 Saturn Ion. The contact received notification of NHTSA campaign number: 14V047000 (electrical system), NHTSA campaign number: 14V171000 (electrical system) and NHTSA campaign number: 14V153000 (steering). The contact stated that the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

- Milwaukee, WI, USA

The contact owned a 2007 Saturn Ion. While driving 45 mph, the steering wheel seized and the vehicle crashed into cement stumps. The contact was injured and required medical attention. A police report was filed. The vehicle was destroyed and towed from the scene. The approximate failure mileage was 82,000. Updated 02/20/15

- Grand Rapids, MI, USA

My car was recalled for 2 things - ignition and power steering. I was provided a rental by GM in the interim of getting my car fixed. It has been 3.5 months and I still do not have my vehicle. I have been told by the dealership on two separate occasions that my car is ready for pickup. I was told that my car battery had died and that in order to get it, I would need to pay $200 to fix the battery or have the car towed out of the lot. I was not happy about this, but figured that I would go to the dealership to evaluate the state of my car in the morning. I called 5 times throughout the day, and left three messages for the service manager. I did not hear anything else about my car for several days. I received a voicemail from [xxx] employee, [xxx]. he acknowledged my frustration and informed me "not to worry about paying for the rental" and that "we were waiting until we heard from you to submit the recall fix to GMC." [xxx] never called. A week later, I received a voicemail from someone else at the dealership stating my car was ready. I called [xxx] and he stated "you have a bill for $200 for the battery replacement, and I believe the car has a new pump for the power steering recall." I called Saturn customer service number to address my concerns about both the charge for the battery, and the fact that when I run a VIN search on my car, the power steering recall shows up as "incomplete." She did not have an answer. She said the recall VIN search has a "lag time, " and had no reason fornotmentioning thisbefore. Throughout this, [xxx] had said "I believe the power steering pump has been replaced, "but a VIN search shows the recall as incomplete, and according to gms own documents, a pump was never part of the recall remedy. I have no reason to believe my car is fixed, and I am being given no alternative to this $200 charge, which I never approved. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Winthrop, MA, USA

2007 Saturn Ion. Consumer writes in regards to ignition switch recall notice and other vehicle problems. The consumer stated the vehicle stalled and left her stranded on May 15,2014. On May 19, 2014, the power steering failed. The vehicle had to be towed both times. The ignition switch was replaced.

- Crofton, MD, USA

The power steering goes out after two attempts to parallel park.

- Mt. Pleasant, IN, USA

TL * the contact owns a 2007 Saturn Ion. While driving 45 mph, the steering wheel became difficult to turn. The contact heard a chime sound and the power steering warning indicator illuminated. The contact injured her shoulder attempting to steer the vehicle. The contact received a recall notice for NHTSA campaign number: 14V153000 (steering); however, the part needed for the repair was unavailable. The manufacturer was notified. The approximate failure mileage was 58,000.

- Chesapeake, VA, USA

The contact owns a 2007 Saturn Ion. The contact stated that the power steering failed and the steering wheel seized. The contact also mentioned that the power steering warning light illuminated. The failure occurred intermittently. The vehicle was taken to an authorized dealer, who replaced the steering column. In addition, the contact stated that the power steering warning light illuminated and the steering wheel seized. The vehicle was towed back to an authorized dealer, who diagnosed that the steering column needed to be replaced again. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign id number: 14V153000 (steering). The approximate failure mileage was not available.

- Marion, OH, USA

After about a year of having my Saturn Ion I was driving on 94 going the normal speed limit when I lost control of my car. My wheel locked up causing me to hot my breaks unable to steer another vehicle ans mine collided at 45-50 mph. My airbags did not deploy. Until now I did not think anything of it until you guys sent me a letter about the recalls on both the ignition switch (if my keys fell out my wheel would lock) and or if my power steering went out I would lose control as well. I never had any previous accidents not even a fender bender. Also when I called about this recall I was told to bring my car in and get it switched for a rental for 6-8 weeks until my car was finished. When arriving there was not a rental available so I was told I would have one within the next 3 days tops. I waited 5 days and called dealership again. I was then told I would be getting a rental from enterprise and because of my long late hours at work the vehicle would be dropped off that evening to come get after work. When arriving there the ball was dropped once again and I did not have a rental. The guy helping me scrambled and found a rental somehow and sent me home in it again stating it would be 6-8 weeks. 4 days later they called me stating I need to bring the rental back because it was sold. After driving all the way there once again and getting my 2nd rental I was called the very next day saying my vehicle was done. I don't understand all the miscommunication and why I had to waste my time and gas money for GMC major screw ups. This recall has upset my enough where im not sure if I will buy a GM vehicle ever again.

- Oaldale, MN, USA

Fuel pump cracked; difficulty steering; ignition switch failed.

- China Spring, TX, USA

The contact owns a 2007 Saturn Ion. The contact received a notification for NHTSA campaign number: 14V153000 (steering) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 09/02/14 the consumer stated as of 8/11/2014 the parts for the repairwere not yet made available. Updated 09/10/2014

- Elgin, IL, USA

I was driving down the street and the power steering failed. I pulled over to a nearby shop to have it looked at and was told to restart the car. The problem went away. Fast forward to the last 2 weeks (today is 5-June-14) and this issue has occurred at least 10 times. Now being this is the same system that was used on the Chevy cobalt and Pontiac G5, both of which were subject to recalls for replacement, I don't know why my Ion was recalled and this problem fixed. I have to drive long distances at times and for my power steering to fail while I'm on the highway for a known problem is not acceptable.

- Windsor, CT, USA

The contact owns a 2007 Saturn Ion. The contact stated while driving at an unknown speed, the power steering failed and the power steering warning light illuminated. The contact mentioned that the steering wheel became very hard to maneuver. Also, the contact stated that the failure recurred intermittently over a period of a year. The vehicle was taken to an independent mechanic who indicated that the power steering unit needed to be replaced. The manufacturer was notified of the failure who did not offered any assistance since the vehicle was not included in recall NHTSA campaign id number 14V153000 (steering). The vehicle was not repaired. The approximate failure mileage was 55,000.

- Springfield, PA, USA

The car is presently under recall for ignition. However. The car cannot be driven as the pwr str warning comes on for a few seconds, and no steering or severe loss of all steering control of the vehicle is lost after the car has run for 15 minute and every 5 plus minutes after the first failure. GM will not fix anything on my vehicle, I made a complaint with NHTSA and have made internal complaint at GM regarding my 2007 Ion and the 3 accidents due to the loss of ignition and total power including brake failure going down the highway at 50 plus and losing control resulting in accidents. I need help to start the complaint about the power steering as it will not allow me to safely drive the car at all. I am disabled and on oxygen, I have requested special accommodations from GM to assist with my disabled condition to help expedite any repairs and all warranted coverages for power steering, air bag non function, and recalled ignition. The car presently has 55,000 miles and cannot be driven as the power steering will not allow the car to be controlled. The previous, most recent accident, caused structural damage including a front fender complete bent and radiator bent at a tail collision due to ignition outage with no brakes at 30 plus mph. No air bags deployed, only damages to myself, blindness to left eye and severe concussion, and car is not safe to drive. GM will has not taken any action since my phone complaints in April, almost 30 days ago. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kettering, OH, USA

I was driving on the highway at approximately 55 mph and the car altered with the error sound and pwr str showed on the odometer display. Power steering was lost, but the wheel was still able to turn. On the highway, the steering wheel was not capable of turning much past 2 O'clock position. At lower speeds I could make right and left turns, but with a great amount of effort. The vehicle is not safe to operate without the use of the power steering. At high speeds, the steering wheel does not have has much range of motion.

- Dallastown, PA, USA