2008 Saturn Outlook miscellaneous NHTSA complaints: Unknown Or Other

NHTSA — Unknown Or Other Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
77,699 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Saturn Outlook miscellaneous problems

miscellaneous problem

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2008 Saturn Outlook Owner Comments

problem #16

Nov 012016


  • 148,000 miles


The sun roof is defective causing water to enter into the frame of the car and causing electrical malfunction to the elctrical / PCM as well has caused numerous notifications on instrument panel also causing instrument panel to not light up while driving at night with no functions, turning off headlights as well this is a known issue via Saturn forums and youtube videos as well as tsb number of 07-08-57-002F. I feel very unsafe driving and this is my only vehicle. While driviving you can hear water moving around throughout the body of the car and there is also water in the doors have shorted out the speakers this is not normal wear and tear. My car also remains on when the key is in the off position.

- Clovis, CA, USA

problem #15

Apr 062016


  • 80,500 miles
Sporadically, water leaks from the ceiling air vents/rear view camera/ A-braces/ airbag covers and basically any other place water can come out of. I have had it to the GMC dealer 2X to look for the issue but they cannot replicate. In viewing information online (specifically edmonds.com) it appears that this has been a well known problem since the auto was manufactured - I am just lucky that mine has been sporadic. It has not effected components of the vehicle yet, but if it keeps happening I have little doubt that there will be issues - parts corroding, electrical issues, etc. As mentioned earlier, it baffles me that there are 18 pages of identical complaints, yet the manufacturer has never been made to do anything about it - an idiot can tell that there has to be some manufacturer defect to have that # of occurences. I really don't expect anything to come of my issue, but wanted to document what has happened in case there are more serious issues later such as an accident caused by equipment failure due to water damage - it is only a matter of time before this defect causes serious harm to someone.

- Maumee, OH, USA

problem #14

Mar 272016


  • 86,000 miles
After a heavy storm rainwater leaked into the cabin of my parked and unoccupied vehicle through the factory installed sunroof, which was fully closed. The water also leaked into the cabin behind the glove box, under the dash, and through the headliner. This resulted in rainwater getting into the fuse box causing electrical corrosion and the rear wiper to malfunction. Besides the potential safety issue, an electrical malfunction while driving or fire, there is also a health issue of mold in the headliner and under the carpeting. As a result of the water getting inside the car the headliner is now permanently water stained and the carpeting was soaked. The dealership "blew out" the drain tubes but could not guarantee this would fix the problem. I was further advised of a GMC customer satisfaction recall on this car (08207A) which expired on 09/30/09 and that this repair was never done on my vehicle, based on a check of the VIN. I contacted Saturn directly on 04/04/16 who refused to pay for this customer satisfaction recall since it expired 7 years ago. I've gotten more water inside my car since my trip to the dealership and was advised that the approximate cost to extend the drain tubes, as recommended on the customer satisfaction recall, would be at least $500. This price does not include replacing the headliner, the carpeting, possible mold removal, or repairing/replacing the fuse box. My main concerns are for the safety and well being of my small children while riding in this car.

- New Berlin, WI, USA

problem #13

Jan 052016


  • 112,500 miles


A few months ago reading Outlook forums I came across a thread where folks were talking about water leaks. Specifically via their sunroof. Many of those people experienced electrical damage to their vehicles because of water that had leaked into areas where electrical currents are constant while the vehicle is running. Since the rains have come back to California I now find that I am experiencing this leak. I cannot tell where it's entering and how it's channeled but I now have a small puddle residing on my rubber floor mat on the drivers side and today saw water dripping from the emergency brake pedal. A short time ago I watched a video on youtube of a gentleman describing and showing what leaking water did to his heater or defrost motor. You could clearly see the motor had been submerged long enough to corrode it causing it to eventually fail. I am having a difficult time understand that after all the stories I have read in the Outlook forums and such that this issue is not worthy of a recall. In my opinion this is not normal wear and tear. A few minutes ago I went online to book an appointment with my local GM service department. I am already assuming I am going to have to pay for possible water damage and/or rust accumulation from this ongoing problem. A problem that GM should have addressed and taken responsibility for years ago. Where is craftsmanship" where is pride in what America builds? and where is quality control"

- Concord, CA, USA

problem #12

Dec 142015


  • miles
When it rains my 2008 Saturn Outlook will continue to run even after the key is removed from the ignition. My battery drains down for no reason and my radio will not turn off when the driver door is open. I have recently started smelling an extremely fowl smell that comes and goes. The speakers in my car work when they want to. I believe there is a short in my car that is causing these problems.

- Florence, MS, USA

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problem #11

Oct 312015


  • 127,000 miles
My 2008 Saturn Outlook is leaking water from the roof which is draining into the dashboard and then down into the floorboard of the driver side of the car. This first started after a heavy rain when I heard a whooshing sound and water came out of the top of the headliner and down onto the dash as I backed up the car. The floorboard was soaking wet. Now it just leaks through the headliner and down the dash to the floor every time it rains since then I've had GM tell me my drain lines for the sunroof were blocked and charged me $100 to blow them out. 3 months later, and a drought of a summer, and after our first rain the car leaked water again. GM once again tried to say the lines were clogged to which I demanded that they look into the tsb regarding the drain tubes. They refused to consider that option earlier this year, which is ridiculous since GM has known about this issue since 2008 and offered to fix it for free, except I'm not the original owner of the car and didn't know this. My car has been in the shop 3 times in the last 4 weeks and has been in the dealer for over 20 days in the last month. At this time they have installed the $11 drain tubes and charged me $400 to replace them and the issue is still not resolved. Water is still running into my dash and onto the floorboard. This only happens when it rains and not while in a car wash or other ways in which people have tried to replicate rain water. So basically I'm stuck with a car that I can't drive when it rains. My car smells of mildew and I'm worried about mold and possible electrical issues because of these leaks.

- Kaufman, TX, USA

problem #10

Oct 302015


  • 100,000 miles


Car parked in owner's driveway. All windows and sunroof closed. After a heavy overnight rainstorm, owner drove car down driveway and heard a rush of water toward front of car. Owner saw water dripping from under glove box compartment, and substantial water on passenger side floor mat. Owner able to drive to work and parked in work parking ramp. After work, owner attempted to start car to go home, experienced no crank/ no start. Lights did come on but key then stuck in ignition. Car battery eventually died due to inability to turn off lights. Company called to jump start car, company attached jumper cables and lights came on, voltage good, car still no crank no start. Car was towed to dealership. Dealership diagnosis water leaked from the sunroof into the front of car and into the fuse box, requiring a new fuse box, all new terminals and new wiring. Cost for repair estimate $800-$1000. Calls to cm/Saturn offered no assistance with vehicle repair or cost assistance at all. This incident is exactly the same as a known technical service bulletin by GM #08-08-57-003F floor wet under carpet/engine continues to run with key off/possible no crank/no start/communication loss/various electrical concerns (seal seam).

- Stoddard, WI, USA

problem #9

Dec 012014


  • 165,000 miles
The sun roof leaks and a large amount of water had collected inside the battery terminal which is located under and behind the front passenger's seat. Since then, water continues to leak in from the sun roof "tubes" which have been cleaned out several time. I have had water that puddles under the carpeting in the front and rear seat and has effected the electrical. There are numerous instances posted and youtube videos of folks who have also dealt with this issue. It's a shame that it has not been addressed. GM has no resolution and the dealership charges $50 to "blow out the lines" I.e. using an air hose to blow air through the tubes. It's obvious the sun roof is not properly sealed and the tubes (drains as they are referred to by the dealership) are not full proof. The water also leaks from the side airbag curtains and the sun roof control panel

- Greenville, RI, USA

problem #8

Dec 242012


  • 56,000 miles
The struts on the lift gate of my Saturn Outlook failed to hold up while my sister and I were loading groceries.I saw the gate coming down as it was going to strike my sister in the head, and I reached from the side to prevent it from closing and got my index finger crushed in the lift gate and nearly severed off. I still to this day have multiple issues with my finger.I just revieved notice that there was a defect on the struts.

- Alb, NM, USA

problem #7

Mar 232015


  • 65,000 miles
Air conditioner went out completely at only 65,000 miles. They recharged the freon, but it went out three weeks later. There was a fog-like discharge from the ac vents at one point. The repair is going to cost $1,500 and they have to take out the whole dash to even do it. I've read similar breakdowns of the ac unit from the acadia and enclave and traverse (similar models). Seems like a known defect with it. Given all the electrical components in cars nowadays, who knows what else this may relate to or affect.

- Bloomington, IN, USA

problem #6

Dec 152014

Outlook 6-cyl

  • 84,498 miles


Water is entering the cabin when it rains, saturating the ceiling to the point of dripping. Also, the carpeting, and floor mats are soaked. I also noticed water in the motor blower area. May be leaking from several areas. This was the first time, since I purchased the vehicle that it has been left out in the rain over night. I've washed the vehicle, driven in rain, and never noticed anything wrong. The time of exposure must have something to do with how much water gets in (obviously).

- Valencia, CA, USA

problem #5

Feb 172014

Outlook 6-cyl

  • 117,000 miles
I was driving my children to school when my power steering just stopped and I had to try and drive without it. I was told a month before it was the steering and pinion rack, got that fixed and there was two codes that popped up. I was told that one cancelled out the other which didn't make sense. Now the transmission needs work and they say that was the problem to begin with. I have spent so much money trying to fix this problem only to find out that it was the transmission along. I am very disappointed in GMC cause when I went to the dealer they suggested that I change part until they find the problem. I am pissed cause I still can't enjoy my truck anymore. My extended warranty is over and they dealer wants over 2000 grand to fix the transmission if that's what it really the problem. Looking online many people have had this issue and still no recall on the transmissions for Saturn Outlooks. Shame on you GMC.

- Cambridge, MA, USA

problem #4

Jun 192013


  • 101,000 miles
During rains, leaks in the left rear in spare tire compartment, affecting the carpet, and flooding the back storage compartment.

- Griffin, GA, USA

problem #3

Jul 072011

Outlook 6-cyl

  • miles
In carwash and during rain, water runs in through both driver and passenger side airbag ports in the front, through the dvd player, through the passenger side visor, through the top part of the windshield. Following first incident the radio began to short out, indicating the water had effected the electrical system, the dvd player no longer works, and following the first incident the "check airbag system" light came on and has remained on. The dealer cannot tell me if the airbags will work properly. Repairs by the dealer have not resolved the problem. Is this vehicle safe to drive if water is effecting the electrical system and the airbags" I can hear water sloshing around but the water cannot be seen. There is a damp, musty smell in the vehicle leading me to believe that water is pooling somewhere......is it in the airbag system"

- Brandon, SD, USA

problem #2

Feb 172010

Outlook 6-cyl

  • 0 miles
I am writing to tell you about a very dangerous situation that I experienced with my Saturn Outlook (VIN #[xxx]). my first accident happened in April 2008. I was parking my car in my garage...at a complete stop....when the accelerator just took off at full speed and slammed into my garage wall. At the time, we fixed the car and a diagnostic was conducted which did not show any problems. I was assured by Saturn employees and progressive employees that my car was safe and that it was probably a freak accident. I was reluctant, but I took the car back. On February 17, 2010 the exact same accident happened again! same spot in the garage - almost the same damage as the first accident. This time I was furious. The damages we had to pay for includes: Sheetrock for the garage $200 garagetek wall $150 garagetek cabinet $220 3 fishing poles and reels $480 workbench $100 generator - brand new - $645.88 2008 insurance deductible - $1,000 2010 insurance deductible - $1,000 the above estimate totals $3945.88 and doesn't even cover everything that was damaged...let alone the increase in my insurance. I wrote a letter to Saturn, but have not heard back yet. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Jacksonville, FL, USA

problem #1

Dec 242008


  • 680 miles
The contact owns a 2008 Saturn Outlook. There is an odor inside the vehicle that makes the driver and passengers ill. The contact is concerned that the odor may derive from a toxic source. The dealer cannot smell the odor; therefore, it still remains. The contact found paper air fresheners inside the vehicle and wondered if the dealer was aware of the odor prior to selling the vehicle. The failure mileage was 680 and current mileage was 5,100.

- Fort Mill, SC, USA

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