NHTSA — Electrical System Problems

2004 Saturn Vue (Page 2 of 3)


hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
76,974 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Saturn Vue electrical problems

electrical problem

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2004 Saturn Vue Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #24

Oct 012014


  • 98,000 miles


The contact owns a 2004 Saturn Vue. The contact stated that the key came out of the ignition while the vehicle was in motion. The failure occurred multiple times. The dealer stated that the failure could be related to NHTSA campaign number: 14V490000 (electrical system). The vehicle was not repaired. The manufacturer stated that the VIN was excluded from the recall. The approximate failure mileage was 98,000.

- St.Loius, MO, USA

problem #23

Oct 052014

Vue 4-cyl

  • 103,204 miles
Driving at a very slow rate of speed, car started vibrating so violently, I was afraid that a wheel was coming off. I pulled over to the side of the road, shut off the vehicle, then restarted it. It was fine. The next day, it was driven all day with no issues, except that my directionals kept going off and would not work, and then all of a sudden would start working, especially if I shut the vehicle off and started it back up. That afternoon, however, the vibrating started again. I drove the vehicle immediately to a mechanic, who told me that nothing showed up on the computer. He said that he punched my vehicles information into the NHTSA website, and found the recall on the ignition. He tested this on my vehicle, and found that you could indeed pull the key out of the ignition while the car was running and in gear. He called me and told this to me. I informed him that a few times my keys had fallen out while I was driving on the highway, or on the streets, wherever. It had always been that way. I hadn't realized this was not intentional. He then informed me that although the year make and model of my car were on the recall, and the fact that my car indeed possessed the faulty ignition, that my VIN was not listed as being included in the recall. He suggested I take the vehicle to the dealership where I purchased the car and have taken the vehicle for repair in the past, herb chambers of warwick. They acknowledge all of the above to be true, including the fact that my VIN is not listed in the recall, therefore they will not be able to submit for payment, therefore I will have to pay and if the vehicle ends up included in the recall in the future, I can submit for reimbursement. No on could explain why my vehicle, being of the same year, make and model, and which obviously has the same ignition issues, was not listed in the recall.

- Cranston, RI, USA

problem #22

Oct 062014

Vue 6-cyl

  • 127,000 miles
Ignition key can be removed from the switch in the run position. Vehicle was made in May 2004 which is not included in NHTSA campaign number 14V490000 (GM recall # 14506).

- Clearlake Oaks, CA, USA

problem #21

Sep 032014


  • 80,500 miles


While driving about 25 mph, the ignition switch turned off and the engine stalled. There was only one other key on the key ring at the time I was driving. I was able to stop the SUV and restart it to continue. This is same ignition safety defect as in the other Saturn I have read about. I lost steering and braking capabilities.

- Pittsburgh, PA, USA

problem #20

Aug 262014


  • 13,000 miles
The contact owns a 2004 Saturn Vue. The contact stated that the vehicle failed to turn on after key was inserted into the ignition switch. The contact was made aware of recall NHTSA campaign number: 14V490000 (electrical system). However, the vehicle was not included in the recall. The dealer was contacted and advised the contact that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate the failure mileage was 13,000.

- Cincinnati, OH, USA

problem #19

Aug 222014

Vue 6-cyl

  • 86,000 miles
With all the concerns with ignition keys falling out while the engine is running I checked our vechile and found out that our 2004 Saturn Vue has that problem. I would say at this point it looks like all Vue's need to be inspected.

- Houston, TX, USA

problem #18

Sep 132013

Vue 4-cyl

  • 85,000 miles


While driving the vehicle, the turn signals stop operating as well as the brake lights. The ignition needs to be turned off, car rested then will operate normally for a while when turned back on.

- Englewood, CO, USA

problem #17

Mar 012014


  • 150,000 miles
We can remove the key from the ignition switch while the vehicle is running or moving. I did see on 8/8/2014 that our year was involved in a new recall by GM describing the same problem. I contacted our local dealer and they showed no recall and called GM/Saturn to question it as well. Even after telling the representative from GM that our vehicle had the same trouble that was listed in the recall and fit the model year listed they said that they could only update our information and would contact us if it does become part of the recall. The key does come out just as described in the recall.

- Fond Du Lac, WI, USA

problem #16

Feb 012013


  • 140,000 miles
The contact owns a 2004 Saturn Vue. The contact stated that the key could be removed from the ignition switch while driving. The contact also stated that when the key was removed from the ignition, the power steering and the brakes failed. In addition, the vehicle stalled. The contact stated that the failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 140,000.

- Aurora, CO, USA

problem #15

Jun 292014


  • 88,000 miles
I tried to restart my engine. Although it turned over, it wouldn't start. So I took my car to a certified mechanic, and he concluded that there has been a shortage in the system, which caused a fuse to be blown. He replaced the fuse, and my car still didn't start. After that, he used his diagnostic machine, and saw that I needed a new ignition switch, which is why it didn't start.

- Beaumont, TX, USA

problem #14

Oct 012013

Vue 6-cyl

  • 60,000 miles


Traveling at 65mph the key & key fob fell out of the ignition. I was able to slow down but had lost power steering, power brakes, and the airbags would not have deployed. I was able to get to the shoulder of the road.

- Boulder, CO, USA

problem #13

Jun 042005


  • miles
I have contacted GM several times to be passed on, hoping I will go away. I have had several problems with my Saturn a new transmission was installed at 8,500 miles. After the warranty I had to replace the main brain. I called approximately 2 months ago to tell them about the ignition switch. My key will pull right out while the car is running and my air bag light comes on. They want me to pay to see what is going on. I know this model isn't in the recall, but I have spoken to [xxx] who's wife has one and a friend of mine his brothers does the same thing. They don't want to admit that there is a problem with the ignition. It also stalls and has that was why they replaced the main brain. I feel like my vehicle is a death trap and I am stuck in it and hoping I don't get killed while driving it. I want an investigation into this make and model. I don't want to become one the statistics because GM won't admit that there is problem like they have with all the other recalled vehicles. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Salisbury, MD, USA

problem #12

Oct 062004

Vue 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2004 Saturn Vue. The contact stated that the key would easily move from off to on, skipping the accessory position. The vehicle was taken to the dealer. The technician stated that the vehicle was working as the designed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 52,000. Pm updated 8/11/14 updated 08/21/2014

- Polk City , FL, USA

problem #11

Mar 012010


  • 50,000 miles
When removing the ignition key from the ignition switch cylinder, the key gets stuck about half way out, and is very difficult to remove. After pushing, pulling, and manipulating the key it eventually is released. This has happened multiple times and at times it seems like the key may not come out of the ignition.

- Canton, MI, USA

problem #10

Apr 022014


  • 60,000 miles
The contact owns a 2004 Saturn Vue. The contact stated that he was able to remove the key from the ignition while the vehicle was not in park. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000 and the current mileage was 100,000.

- Garden City, MI, USA

problem #9

Jun 202005

Vue 6-cyl

  • miles
Ignition key lock has been replaced/repaired 5 times. Once under warranty. When it fails I can remove the key, while driving, but when I turn off the car, I cannot turn it once the key is inserted again. This makes it impossible to re-start the vehicle. I was sure my car would be on the list of recent recalls, but it is not. Can you help us? I have many of the bills to help my case...updated 04-16-14

- Tampa, FL, USA

problem #8

Jan 012012

Vue 6-cyl

  • 170,000 miles
I have a 2004 Saturn Vue with an ignition switch that allows the key to be removed at any time, in any position, whether the engine is running or not. With the engine running, the key can be removed, creating the potential to not be able to shut off the engine. With the recent recalls and injuries involving other Saturn vehicles made at the same time, I believe this situation needs to be investigated...updated 06/09/14 updated 06/10/2014

- Richmond, IL, USA

problem #7

Oct 082009

Vue 6-cyl

  • miles
Erratic occurrence of air conditioning blowing hot or warm sometimes at outside temp range 82-87 F. compressor has been replaced several times as well as recharged with freon. Working well today and had it checked by an automotive business several times in addition to original repairs performed by Saturn dealership before Saturn went out of business. Problem has been going on for several years now. This is a Saturn Vue redline 2004 with this issue. No one has fixed this GM or independent dealers. Seems to be related to motor RPM with greater likelihood of malfunctioning at freeway speeds 60-65 mph and more likely to operate correctly when the engine is idling. Also, sometimes the engine will not start immediately and acts if it gas flooded or gas starved. Engine turns over but does not start. Computer has been checked recently and there are no abnormal computer codes. On one occasion, engine ran as though it was two cycling and did not run normal until the ignition was shut off and turned on again.

- Pasadena, CA, USA

problem #6

Apr 022010


  • 72,669 miles
For the last few years I have had issues with the power locks in my 2004 Saturn view where the unlock button did not work on random occasions. It then seemed that if it had rained this is when the problem would occur. It has since become a chronic issue making it impossible for me to use my door locks for unlocking whether with the remote or the button. This morning the locks unlocked themselvse and continued to attempt unlocking for the entire hour long drive at random intervals. I have had other electrical issues as well with this vehicle and have gotten no where with inquires to Saturn as to the issue. Since purchase the rear wiper works when it feels like it and a couple of months ago my horn began to blare while parked in the driveway all by itself. The remedy for the horn was to remove the relay as the mechanic I deal with did not have the code to determine the actual issue. I can only imagine the cost I will incur to rectify these issues, especially in light of the fact that Saturn no longer officially exists.

- Salem, MA, USA

problem #5

Sep 072008


  • 56,000 miles
A 2004 Saturn Vue is having ignition problem. We have yet to replace the ignition due to tricks to cause the ignition to release and start the vehicle. I fully expect this inconvenience to become a major problem at some point due to the poor quality materials used to produce the ignition switch. Should this strand us, the towing fee will be $75 plus a minimum of $400 for the mechanic and parts. I have experienced this problem with another General Motors product and had a custom part made to solve the problem. GM should be the one producing a quality replacement part and issuing a recall instead of gouging consumers especially with their sales plunge of late. They don't need another hit on their quality perception..

- Floyds Knobs, IN, USA

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