Both rear gate hydraulic arms failed at the same time. On or about 11/27/22, while retrieving items from the cargo compartment, I heard a pop and the door completely collapsed and struck me on the back of the head. Upon inspection the popping noise was the fracturing of the bolt which supported the right hydraulic arm. The left hydraulic arm failed to keep the door open or at least from slamming down upon me. Because I felt the simultaneous failure of both hydraulic arms posed a serious safety concern, my wife called Subaru Headquarters and spoke with Jennifer, Customer Advocacy Department, and relayed the incident and our safety concerns for other owners of older model Subaru Foresters. Jennifer assured us that Subaru Headquarters would seriously consider our safety concerns. Jennifer asked that after making an appointment with the dealership for repair, we contact her of the date so she could speak directly to the Service Department regarding the safety issue we were raising. My wife made the appointment, called Jennifer with the date, and when arriving at the appointment asked the service person if they had been in touch with Subaru Headquarters regarding our concerns. First the service manager said no, but another service person said yes and that they had put a notation about this on our appointment service order. The repairs were made. About a week later my wife contacted Jennifer, Subaru Headquarters' Customer Advocacy Department, to inquire on the status of our safety concern and was told that it had been elevated to the next higher level and we would hear from them by 12/30/22. On 1/27/22, William, representative from Customer Advocacy at Subaru Headquarters, called to inform us that Subaru will no longer be able to investigate our safety concerns as the failed parts had not been saved by the Bloomington Subaru Service Department.

- Mendota Heights, MN, USA

2012 Subaru dash light all come on and then the car starts to stall out. Dealer can not find out the problem. The happens intermittently. They reset the computer and it runs for a couple hours or day and then it happens again. This will happen in the while driving on the highway and is very dangerous.

- Cottage City, MD, USA

My front windshield developed a spontaneous crack. In April 2020, the car was parked outside overnight, and in the morning, there was a 20-inch long horizontal crack on the bottom portion of the windshield. There was no impact mark to indicate a rock hit the windshield.

- Erie, CO, USA

Vehicle experienced an occurrence of sudden unintended acceleration. I had my foot on the brake and was easing into a parking space. All of a sudden, the engine revved, and the vehicle surged and began to move forward on its own Accord. I was unable to stop it using the brake. The vehicle went over 2 parking curbs and shrubbery and was headed into traffic. Vehicle was moving at about 20-25 mph so I was able to steer it and avoided traffic by turning right, staying on parking lot grass & rock barrier. Car went into gully and eventually stopped on its own. Dealership was unable to find problem. Contacted corporate office who had vehicle inspected by auto engineering firm and no problem detected. Since some recurrent issues reported on safety boards, decision made to trade in vehicle. Dealership repaired damage to the vehicle and now has car up for sale; we have many concerns about this vehicle being sold to unsuspecting customer.

- Newark, DE, USA

While pulling into a parking stall at approximately 2-3 mph I went to press the brakes when all of the sudden the car accelerated at full speed without touching the accelerator causing me to hit the concrete wall in front of me. Airbags did not deploy and neither me or my passenger were not hurt. Damage to the bumper, frame, grill and various components just inside the engine compartment.

- Cypress, TX, USA

My sun visers fall off. They fall off and land in my lap. They at times catch the steering wheel. They have done this since 2016. Both of them do this. When I am driving, freeway or around town, they fall off and startle me and cause the sun to be in my eyes. Often they are not on my car and I can't see on the road.

- Fircrest, WA, USA