The contact owns a 2007 Suzuki SX4. The contact stated that when starting the vehicle, the air bag light would illuminate and remain illuminated whether a passenger was occupying the seat or not. The vehicle was neither diagnosed nor repaired. The VIN was not available. The failure mileage was 40,000 and the current mileage was 40,100.

- Wilmington , CT, USA

This is a safety issue and I have tried working with Suzuki Corp. And my local dealer. They both say I have to replace it at $1,000. New seat or a used one( which I do not want) for $450. I am on disability and cannot afford a seat. It should be up to Suzuki to replace this at no charge because of a mechanical defect. I love my SX4 and I am very upset that they will not replace the seat.

- Concord, VT, USA

I have been a loyal Suzuki owner since 1993. I have never had a major repair on any Suzuki, until now. The airbag sensor in the passenger seat has failed. The light started to appear intermittently a few months ago. My car is now in the shop and the diagnosis is official. I need a new airbag sensor --- and the only way to get one is to buy an entire new seat. My dealer?S early rough estimate is about $800 for the seat and about $200 for the installation. After searching the internet, $1000 is consistent with what other people are being asked to pay. My internet search has also shown this is an extremely common failure. I request that the ntsb consider a recall for the following four reasons: 1)this problem is widespread and warrants a recall. 2)this is an obvious design flaw and warrants a recall. 3)the basic safety features are compromised, which warrants a recall. 4)the repair is prohibitively expensive (7% of the purchase price) which warrants a recall. Just in case I am being too subtle, I believe that the car should be recalled, and that customers be reimbursed if they have paid for the repair. A recall is a much better option that a class action suit since that will take too much time. My biggest concern is that the design of the part precludes an easy repair. It would be much more affordable if the sensor could be replaced without replacing the entire seat. The $1000 + price tag will prevent people from making the repair. In reality, there are two design flaws; 1) the faulty sensor and 2) the way that the sensor is integrated into the seat. As a result of my direct contact with Suzuki, they have offered to pay for the part if I pay for the installation. This makes the repair affordable, but what about people who aren't willing to appeal to the company. Plus, if they admit that the part is defective why am I required to pay for installation?

- Wamego, KS, USA

The contact owns a 2007 Suzuki SX4. The contact stated that the front passenger side air bag and seat belt lights illuminated on the instrument panel. Both the dealer and the manufacturer were notified, but denied any assistance with repair of the failure. The vehicle was not repaired. The failure mileage was 65,000 and the current mileage was 77,000. The VIN was unavailable.

- Loxahapehee, FL, USA

Air bag and seat belt lights constantly illuminated, because of faulty sensor. Seat(s) needs to be replaced or airbag will not deploy.

- Poway, CA, USA

Air bag light comes on. Dealer says $1,300 to replace/repair passenger side. Seems to be know issue on chat boards related to this make/model.

- Broomfield, CO, USA

I own a 2007 Suzuki SX4 and in August my airbag and seatbelt light came on and stayed on. I am upset that it cost money to look at this vehicle and that the cost of the sensor replacements and fixtures exceed the amount left to pay on this vehicle and there is no warranty coverage for such a failure. This vehicle has greatly failed on this level and Suzuki needs to fix this issue thru recall or a deeply discounted price. This fixture effects owners on every level. I will not purchase another vehicle with Suzuki and I believe others agree. Suzuki will lose current and potential consumers for such an oversight.

- Bremerton, WA, USA

The contact owns a 2007 Suzuki SX4. The contact stated that the air bag and seat belt warning lights would illuminate on the instrument panel sporadically. The dealer and manufacturer were contacted and advised the contact that they would return the call at a later date, but were not responsive. The vehicle was not repaired. The failure and the current mileage was 60,000.

- Staten Island, NY, USA

After 60,000 miles the airbags light comes on and passenger seat belt light comes on. Dealer states that passenger seat cushion needs to be replaced. A lot of Suzuki owners have the same problem after 60,000 miles. This is a safety hazards. Here is a link to the issue. This issue should be recalled. www.Suzuki-forums.com/Suzuki-SX4-forum/44769-2008-Suzuki-SX4-crossover-airbag-light.html.

- Staten Island, NY, USA

Upon start-up the air bag indicator light and the passenger seat belt light are on persistently. This is whether or not someone is seated in the passenger seat. According to an on-line query, we found multiple entries (complaints) of other customers experiencing the same problem for 2007, 2008 and 2009 models. The culprit is a faulty sensor in the seat cushion. Thus far Suzuki has not addressed this issue, nor do they feel it is a safety concern. From what the dealership service manager indicated (and as stated on complaints we found) with the car in the current condition, our air bags will not deploy in the event of an accident. The dealership stated the estimate for repair of the seat cushion and seat belt assembly is $1700. The dealership compared this repair to that of say an engine or transmission going out. They (both the dealership personnel and Suzuki Corp. Customer service personnel) say it is fair to expect to pay for such repairs, after the warranty period. We feel this is a faulty component. We feel that it is wrong of Suzuki to expect car owners to pay for such repairs. We believe that this non-value added feature, now defective, is jeopardizing our lives. Since when did replacing seat cushions and seat belt assemblies become standard car repairs" since when is a faulty component that essentially disables the entire air-bag system deemed to be a simple repair issue and not a safety concern" we fail to see how this is the case. We fail to see how Suzuki can justify such statements.

- Irwin, PA, USA

The contact owns a 2007 Suzuki SX4. The contact stated that the air bag warning light was illuminated. Neither the dealer nor the manufacturer was notified of the failure, nor was the vehicle diagnosed or repaired. The current and the failure mileages were 51,350.

- Ocala, FL, USA

I noticed the airbag light staying on in late April 2011. I took the car to Suzuki dealership in san jose they reportedly fixed the problem but the light came back on in September and I returned to the dealership. They seemingly fixed it, although they said it might take replacing one or both of the seats for upwards of $2,000 but when I drove away the light was not on. Now in November the light is back on. Since I have read so many complaints about this problem with other Suzuki SX4's I would like to see a recall and a permanent solution to this problem.

- Santa Cruz, CA, USA

The contact owns a 2007 Suzuki SX4. The contact stated that the air bag warning light would illuminate on a consistent basis. When a passenger would sit in the front seat the light would remain illuminated. The vehicle was taken to the dealer who advised him that the sensor failed and the entire front passenger seat had to be replaced. The vehicle was not repaired. The manufacturer was notified and offered to pay half off the repair and labor cost. The failure mileage was approximately 34,000. The VIN was unavailable.

- Albridge, NJ, USA

2007 Suzuki SX4- passenger airbag light on, took it to dealership, they stated the right front seat track/bottom assembly would need replacing costing approximately $1500. Apparently this is a common problem. Suzuki should have to recall their cars and correct the problem.

- Conyers, GA, USA

2007 SX4 has had the safety bag light on for the past 7 mos. I don't live near a Suzuki dealership, so finally had time to bring it to a dealership to get checked. They mentioned it's a faulty sensor and it would cost ~$1600 w/O labor. I have had the vehicle since Nov. 06 and have 75K miles. No warranty will cover to replace. I feel as though I can't trust if my airbags will work if they need to.

- Oneonta, NY, USA

I am the owner of a Suzuki SX4, VIN number: [xxx], that has 22,713 miles. About two weeks ago I began to notice that the airbag light on both the driver and passenger sides was lit on the instrument cluster. Because Suzuki closed most of its dealerships in North Florida, I was forced to drive 150 miles (each way) to the dealership in tampa (crown Suzuki). The dealer looked at my car and the code said that the airbag system was receiving invalid input from the passenger seat sensor (B1312). The dealer stated that he couldn't reprogram the sensor, and that instead they would have to replace the entire seat airbag sensor mat, which costs $1,584.92 (not including labor). Also, dealer stated that almost every single Suzuki SX4 he had seen sooner or later developed this problem. After conducting some internet research (including multiple Suzuki forums and complaints to NHTSA ' National Highway Traffic Safety Administration), I was shocked to find out how common this problem is. This seems to be a growing concern with sx-4's and Suzuki is not doing anything about it. This is a safety related issue, which Suzuki continues to ignore. I spoke to Suzuki in California and a representative pretty much said "tough luck." Because this is a safety related issue, and the short circuit occurs not due to 'natural wear and tear' of the part, I strongly insist that american Suzuki automotive division needs to take responsibility and offer assistance in repairing this problem or issue a recall or extended warranty for this failure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Florida, FL, USA

I am the owner of Suzuki SX4, VIN number: [xxx], mileage 22713 miles. I got an airbag light (both, the driver and the passenger sides) on the instrument cluster two weeks ago. Because Suzuki closed most of its dealerships in North Florida I drove 150 miles (each way) to the dealership in tampa (crown Suzuki). The dealer has looked at it and the code said that the airbag system was getting invalid input from the passenger seat sensor (B1312). The dealer stated that he couldn't reprogram the sensor instead they have to replace the entire seat airbag sensor mat, which cost 1584.92$ (not including labor). Also, dealer stated that almost every single one Suzuki SX4 sooner or later has this problem. After conducting an internet research (including multiple Suzuki forums and complains to NHTSA) I was shocked to find out how common this problem is. This seems to be a growing problem with sx-4's and Suzuki is not doing anything about it. This is a safety related issue, which Suzuki continues to ignore. I spoke to Suzuki in California and a representative pretty much said "tough luck." Because this is a safety related issue, and the shortcut occurs not due a natural ware out of the part, I strongly insist that american Suzuki automotive division will take responsibility and offer assistance in repairing this problem or will issue a recall or extended warranty for this failure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Florida, FL, USA

The contact owns a 2007 Suzuki SX4. The contact stated that the air bag warning light was illuminated. The dealer advised that the air bag sensor would need to be reset to correct the failure. The sensor was reset but did not correct the failure. The dealer then advised there was a short that was causing the failure. In addition, the contact was advised that when the air bag warning light was off, then the air bags would operate as designed. The manufacturer was not contacted. The vehicle was not repaired. The failure and current mileage was 52,000.

- Clifton, NJ, USA

Passanger airbag goes off.

- Guaynabo, PR, USA

I bought a 2007 Suzuki SX4 new. At about 55000 miles, the driver's side airbag light came on. I did a quick, or so I thought, scan from a snap on obd2 scanner, just to find out, that the dealer is the only one who can scan these cars. So I looked on the internet for a solution, to find out that there are alot of people with the same problems. I called the dealer to ask about the situation, seeing as how Virginia has state inspections, and the light can not flash or stay on, and was told that I could bring it in at a "starting cost of $80" for a scan to find out the problem. "it will only be a couple hundred dollars if anything slid under the seat and caused the wires to come out of the connector.", is the next thing I was told. After that, seeing as how I looked on line, I asked about the seat cushion issues that I have read so much about, and was told, " that would be expensive". I do not understand how this can be as big of a problem, and we the consumer are responsible for their faulty equipment. I also had to ask if the airbag system was still active, and was told "no. If the system has a fault, it shut off the whole thing". so my family's safety has no bearing on their wallet. As long as they get your money they don't care? so being as upset as I was I found the U.S.a. corporate number and called to tell them the problem as well and was told, "contact your dealer, there is nothing I can do for you."

- Franklin, VA, USA