NHTSA — Latches/Locks/Linkages Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Suzuki XL7 accessories - exterior problems

accessories - exterior problem

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2008 Suzuki XL7 Owner Comments

problem #2

Jul 302009


  • 5,000 miles


Front door locks would not respond to key fob and would stay locked. Had to use key to get into the car. Got it fixed under warranty. Now, rear locks intermittently wont respond to fob. Either the rear doors stay locked( and cannot even be opened with the handle from the inside) or sometimes they wont lock when you leave the car. The lock/unlock button inside the car does not override the situation. This vehicle has no key option for the rear doors. Thankfully, no one has been stuck in the rear seats and unable to get out. No rhyme or reason as to when it happens and when they will start working again. Cant trust that the car is securely locked or that people can get out when it decides that it doesn't want the doors to unlock.

- Hollywood, FL, USA

problem #1

Aug 282010


  • miles
Last month in August my husband stayed in the car while I ran into store, out of habit I locked the door with the auto lock control. I live in Florida and the temperature in Aug. Is extremely hot. After a little while he went to open the door and couldn't open the door or roll the windows down it was all locked up. He didn't have his keys to my car on him and to top it off he has claustrophobia. When I came back to the car he was blasting the horn and screaming at me for locking him in. He did not have his cell phone on him that day either. I told him to just undo the locks. He tried. I didn't believe him so he locked me in the same way. I could not get out either. He would have had to kick the window out to get out. He is so traumatized over the event that he has nightmares over it. This is a really bad safety feature.

- Vero Beach, FL, USA

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