This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Twice over last few months the vehicle has just stopped on me on its own. Yesterday it said brake floater faulty and brakes didn-??t work right. I pulled over, shut truck off and restarted and went away. It was fine after that.
We are RANDOMLY having our brake light come on, followed by an alarm and a -??BRAKE BOOST FAULTY -?? warning on out dash. While this is going on-??the brakes will start -??pumping-?? a few times with just a light touch of the brakes. This is starting to happen every day or two. The warning lasts about 30-45 seconds typically.
My trucks breaks has given out multiple times almost causing accidents in the middle of driving with no warning. Message on dash says faulty breaks, break failure before it quickly goes away. The abs break light comes on and the car stalls almost causing me to get rear ended. I purchased the car Oct 12,2021 car start having issues December 2021. It is extremely dangerous to drive. I took it to car max in forth myers fl when I almost hit a tractor trailer WITH MY CHILDREN IN THE CAR ! Carmax refused to look at my vehicle or give me a rental for it being unsafe. This has happened on multiple occasions. I shouldn-??t have to pay for something like this to get fixed when I was sold a faulty car from the start. I have spoke with a few Lawyers over this matter about CarMax and Voltswagon. I only have one photo I don-??t have a chance to take other photos when it happens because Im to busy trying not to get hurt.
- Flowery Branch , GA, USA
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My car recently started feeling like my tires or rubbing on something when I make sharp turns. Now when I brake my car feels and sounds like it is grinding on something. It started happening while on way home from a trip a couple of days ago. While I wait for service appt the car is unsafe to drive as I need to really push on brake to ensure complete stop, it feels like the car is rubbing on metal and is very bumpy when coming to stop. Have only driven in slow speeds since returning home bc we are afraid the brakes will fail.
The brake booster light appeared, then the brake pedal became spongy, pulsed and the vehicle slowed down. This happened on highways with light traffic with 4-5 car lengths within the same lanes moving 60 mph and driving in a parking lot. The manufacturer sent technicians/engineers to troubleshoot and help result. These occurrences the was not vehicle going on a road that had an incline or decline. 1) the weather was dry, sunny, with no precipitation of any kind. 2) the weather was dry, night, with no precipitation of any kind.
The brake booster light appeared, then the brake pedal became spongy, pulsed and the vehicle slowed down. Additionally, this happened on highways with light traffic with 4-5 car lengths within the same lanes moving 40 mph. The vehicle was in the service shop for nearly a month. The manufacturer sent technicians/engineers to troubleshoot and help resolve the issue. The vehicle was not going on a road that had an incline or decline. The weather was dry, cloudy, with no precipitation of any kind.
The brake booster failure light came. The brake booster light appeared, then the brake pedal became spongy, pulsed and the vehicle slowed down. Additionally, this happened on highways with light traffic with 4-5 car lengths within the same lanes moving 60 mph. The vehicle was in the service shop for nearly a month. The manufacturer sent technicians/engineers to troubleshoot and help resolve the issue. The vehicle was not going on a road that had an incline or decline. The weather was dry, sunny, with no precipitation of any kind.
I have a 2018 Volkswagen Atlas sel.. the breaks keep going out randomly and an alarm goes off that the break booster is faulty... it makes a horrible clicking noise like the breaks are trying to work but there is nothing for like 10-35 seconds. It has happened more times than I can count... I have taken it in to the local dealership (hallmark Volkswagen- cools springs, tn) and they told me to drive safe VW was working on a recall!? well I have almost hit a car and blown through a stop sign because my car won't stop' looking for more help bc the local dealer is useless. I do not feel safe in my car, nor do I feel safe driving my children in it.
Atlas is on its 3rd battery in 30,000 miles. When the battery fails it will die in an intersection during auto start stop. After boosting electronic steering, brakes, adaptive lighting, regular lighting, blinkers all fail and often limits to 15 mph
Driving on highway, engine and brakes stop working 2 times. Got the car in the VW shop, they said it was a loose fuse connector. They "fix it" and 2 days later we have the same problem. Car will be back on shop. Called VW each time, opened a case with them to.
I've had scary problems with brake assist and lane assist. With lane assist the vehicle has made sudden violent turns to stay in a lane. Sometimes if there's a gap in the road lines (such as a turn lane) lane assist can be unpredictable. Adaptive cruise control works fine but I've had several instances when traffic ahead stopped abruptly where it wouldn't have stopped in time to avoid a collision.
March 5, 2020. 2018 VW Atlas, 2017 mid-year delivery. There have been multiple occasions of emergency braking being performed by the car without driving condition needing the safety intervention. There have been five occurrences to date with the vehicle: 1. driving I-75 in to atlanta --while driving next to an 18 wheeler (18-w) [tanker], the car slammed on the brakes while at a speed around 75 until the car was behind the rear of the trailer. There was no condition for need this reaction (the 18-w and I maintained lane control.) 2. some random months later, the car performed a emergency braking while on I-20 while driving between two 18-ws [ 2 tanker]. the car speed were interstate speeds and no conditions that needed the intervention. 3. while driving in traffic closed to I-20 on a four lane secondary road, the vehicle slammed on the brake due to traffic backup at a stop light. It cased my cargo to slide forward to all the seat backs. 4. this was another braking action occurred with an 18W [flatbead]. 5. March 3, 2020, the latest was a similar emergency braking with no warning lights. The braking action was not as hard and released after clearing the rear trailer of the 18-w. since the cars do not generate an error code the common diagnostic tools are not able to find a fault. The safety systems should be modified to generate incident code when emergency braking occurs since the conditions are performed in a robotic function (non-driver condition). I generally talk to the VW service tech about this finding every time I am in VW service area to see if the condition is present in other vehicles.
The faulty brake boost warning continues to come on while driving even after being "fixed" by the dealership. The cars brakes locked up on me when I was reversing into a parking spot" then the car turned completely off?? I had to turn the car back on and continue to park?" there was also an auto start/ stop error warning that came on while driving!!
After 2 years of owning the car, and about 34K miles, I had to replace both the rotor and pads of the front brakes. The part of the rotor facing the interior of the vehicle were gauged about 2mm deep by the pads. Those pads still had about 2mm left of life according to the tech. The exterior side of the rotor was in good condition with the pads still having about 4mm. Having to replace pads and rotors after such a short amount of life shows inappropriate design. Additionally the fact that the rotor was more than worn out ( the pad created a grove on the rotor) shows: 1/ a huge difference of force applied between the inner and outer pad 2/ possible material issue on either the pads or the rotor
On many occasions, the automatic braking system and blind spot detection systems have engaged at inappropriate times. Most recently, the automatic braking system engaged when safely merging with proper signaling from the right lane, which was ending, to the next to the left lane when the only vehicle in the vicinity was fully in the left turn lane. There was enough space between our vehicle and the vehicle behind to avoid a rear end collision but the hard braking was unnecessary and could have caused damage or more serious injuries than those sustained by the driver and passenger caused by the seatbelt locking on the collarbone and chest because of the sudden application of brakes. Another recent incident was on the freeway when safely changing lanes with proper signaling from the far left lane to the center lane and the blind spot detection system prevented changing lanes when the closest to the right vehicle was in the far right lane, one lane further than attempting to change into. If this had occurred while changing lanes to avoid a collision with debris or another vehicle, it could have caused damage or injuries.
A D V E R T I S E M E N T S
- Alsip, IL, USA