4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,832 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Volkswagen Atlas fuel system problems

fuel system problem

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2018 Volkswagen Atlas Owner Comments

problem #17

Nov 272023

Atlas

  • miles

A D V E R T I S E M E N T S

2018 Atlas SEL Premium 3.6L V6. Currently at VW dealership for warranty work. Vehicle has had coolant leaks in the past where dealer replaced water pump. Atlas in for the third time for misfiring in cylinder 6 and other misfiring engine codes. They found issues with the head cylinder gasket and will be replacing the head gasket. There are blogs about this issue throughout the internet.

- Lakewood, CA, USA

problem #16

Aug 112023

Atlas

  • miles
2018 atlas 3.6 sel premium 4 motion. 3rd time in for service for fuel injector MIL code and misfiring with no resolve. Computer was reprogrammed from VW and compression test and replacement of injectors. Mil code turned on again for misfiring. Vehicle will loose full driving power and only drive at lower speeds without accepting the overdrive when depressing pedal.

- Lakewood, CA, USA

problem #15

Sep 232022

Atlas

  • miles
Similar issue to the current recall on VW Atlas SEL 2019. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution. Car will stall out (not auto shut off) and gas tank will airlock / leak depending on fuel levels. Gas guage will show 0 fuel when fuel tank is full.

- North Canton, OH, USA

problem #14

Jan 082022

Atlas

  • miles

A D V E R T I S E M E N T S

While driving on Saturday, Jan 8, 2022, my Atlas started leaking fuel. It felt like it just down-shifted on its own and the gas pedal stopped working. We were simultaneously overcome by the smell of gasoline inside the car. Both the engine and EPC warning lights were on. Thankfully, I was just about to pull into my driveway when this happened, so I was able to safely stop and we exited vehicle immediately. the entire engine was smoking and fuel was pouring out of the engine onto the ground. It eventually slowed to a drip. I called my local VW dealership but it was closed so I left a message. I also filled out on online service request the next day.

- Bangor, PA, USA

problem #13

Jul 152021

Atlas

  • miles
Volkswagen Dealership of Lake Charles, LA attempted to repair a safety recall on catalytic converter. When I picked my car up for the safety recall on the catalytic converter my car smelled like fuel and was leaking fuel and would not stay running and stopped running while driving in traffic and at stop lights and intersections. The dealership has had my vehicle for 3 months and still not repaired my recall correctly and I just got it back today October 4th and the problem remains unresolved. I attempted to back out into traffic and my car stopped running and there was incoming traffic. Luckily me and my 2 daughters were not hurt however this car is not safe and request the dealership fixes the safety recall correctly.

- Deridder , LA, USA

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problem #12

Jul 062021

Atlas

  • miles
When driven on road, the car suddenly stopped without any sign. The car was towed to the dealer. I was told that the fuel pump wiring was chewed by rodents, so the car suddenly doesn't have any fuel at all. This incident is very life-risking. The fuel pump wiring is under the rear seat. I am not sure whether it is the defective design of the car which makes the fuel pump wiring without any protection is easy to be chewed by animals. Moreover, I keep the broken wiring which does not look like chewed ones.

- Sarasota, FL, USA

problem #11

Mar 292021

Atlas

  • 80,000 miles

A D V E R T I S E M E N T S

The engine overheated, stalled out, unable to restart and smelled like gasoline and Volkswagen dealer says need new engine.

- Reading, PA, USA

problem #10

Dec 072020

Atlas

  • 76,000 miles
High pressure fuel pump failure at 76,000 miles. Also replaced sensor for front assist error less than 1 year ago and it's now giving warning light again. VW saying I have to pay $450 to recalibrate.

- Spring Hill, TN, USA

problem #9

Oct 272020

Atlas

  • 50,676 miles
On a down hill grade the fuel tank stops delivering fuel when the tank is at a 25% level

- Corralitos, CA, USA

problem #8

Jan 072020

Atlas

  • 24,600 miles
Needs new catalytic converter. Needs excessive gas. Told to just keep driving until back ordered catalytic converter comes in. I don't feel like it's safe to drive especially with my children. Check engine light came on. Researching the problem and VW definitely has a problem and has not voluntarily recalled the vehicle.

- Chepachet, RI, USA

problem #7

Oct 252019

Atlas

  • 27,500 miles

A D V E R T I S E M E N T S

There is a strong gas smell inside and outside my vehicle while driving and stationary. VW replaced the upper and lower fuel rails and the high pressure fuel pump on the first service visit. I could still smell the gas outside the vehicle, not inside, when I left the service bay. I returned it and they said they couldn't recreate the gas smell so they cleaned the vents and put a strong potpourri in the vents. ? outside gas smell persisted in the front and the rear of the car that was very strong so I took it for a 3rd time. A week later VW corporate let lindsay VW service know to remove the intake and check the injectors. All seals were severely damaged and they replaced them. I picked it up a few days ago and now the gas smell is so bad inside (again) and outside the vehicle. While driving it is so strong that I opened the window to help air it out until I got home, but the gas smell outside made it even worse. The car is unsafe. There have been countless recalls, it's wept rain water several inches deep into the front seat foot wells, they didn't replace the carpet when they did the repair and I worry about mold. But this gas situation has been going on since October and it's very concerning. I don't feel safe in this car and I want VW to take it back.

- Herndon, VA, USA

problem #6

Dec 022019

Atlas

  • 100,000 miles
Problems with fuel injector where the manufacturer advise to change the all injectors after 100K miles. Where they sending me to pay for this expenses. The acc automatic cruise control also failed where they charging $600 to reprogram the system for some reason stop working how can this happen with a new car.

- Mclean, VA, USA

problem #5

Jun 072019

Atlas

  • 14,000 miles
The contact owns a 2018 Volkswagen Atlas. The contact smelled fuel coming from the vehicle. While refueling the vehicle, the contact saw fuel leaking underneath from the fuel tank. The contact took the vehicle to village Volkswagen of chattanooga (6001 international dr, chattanooga, tn 37421, (423) 855-4981) and was informed that he caused the damage; therefore, the dealer refused to repair the vehicle. There was a valid warranty in effect since there was currently only 14,000 miles on the vehicle. In 2018, there was an unknown recall for the fuel tank leaking even though the contact's vehicle was not included in the recall. The contact spoke with the manufacturer and they agreed with the dealer. The failure mileage was 14,000.

- Ooltewah, TN, USA

problem #4

May 292019

Atlas

  • 9,900 miles
Check engine light came on before 3,000 miles. Cylinder 2 misfire. Dealership fixed it on the 3rd try after getting VW involved. It was a faulty gas tank, leaking fuel into the lines. They replaced the tank and the charcoal canister. Lane assist feature severely malfunctions since day 1 of owning this car. Nearly every time I drive it, the vehicle steers itself into medians, into curves or intersections, into oncoming traffic, always while I'm actively driving straight. I contacted VW; they recommended having the system inspected. Dealership could find no problems with it, stating it was just a characteristic of the car. I will not just turn that feature off when I'm paying for it. I asked VW to buy the vehicle back, as it has increasingly become more dangerous for myself and my children. They denied my request. I have contacted the better business bureau in hopes of getting a more sensible outcome, but VW has only offered to settle my concerns for $2,500, which is not acceptable. This is an accident waiting to happen.

- Beaufort, SC, USA

problem #3

Jan 122019

Atlas

  • 21,000 miles
Engine warning light as well as epc warning light came on during normal city driving. Power and pick up of the vehicle became greatly reduced making travel over 15-20 mph impossible. Upon arriving home and turning car off, vehicle was nearly impossible to restart. Car was towed from home to dealership were it was found that electrical mechanism in vehicles high powered fuel pump malfunctioned and quit working. High powered fuel pump had to be replaced.

- Baton Rouge, LA, USA

problem #2

Jul 092018

Atlas

  • miles
Volkswagen dealer service department has informed me that they cannot release my vehicle without fixing the 69X1 seat-belt recall issue. They state that Volkswagen has no eta on the fix, effectively leaving me without my vehicle for some unknown amount of time.

- Raleigh, NC, USA

problem #1

Jun 302018

Atlas

  • 1,462 miles
Engine turns off while running. Display says to turn on engine manually. The problem is that if you are in a highway you have to stop an push the brake and then the start button. It happened in acity street. This is the fifth time it goes to the dealer to solve this problem.

- Toa Baja, PR, USA

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