NHTSA — Service Brakes Problems

2021 Volkswagen Atlas (Page 1 of 4)

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,227 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Volkswagen Atlas brakes problems

brakes problem

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2021 Volkswagen Atlas Owner Comments (Page 1 of 4)

problem #74

Mar 272023

Atlas

  • miles

A D V E R T I S E M E N T S

We just purchased a certified pre-owned vehicle from the dealership. Since we've had the vehicle, it produces a loud squeaking sound when braking. We took it to a brake shop and were advised the rear brakes get so hot and are glazed over and need to replace the rotors. When I look online I see this is a common problem for this vehicle and that the manufacturer has done nothing to get it fixed.

- Surprise, AZ, USA

problem #73

Jan 082023

Atlas

  • 38,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while the accelerator pedal was depressed. The vehicle was taken to a dealer, and it was confirmed that no cause of failure was found. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

- Boca Raton, FL, USA

problem #72

Nov 272022

Atlas

  • miles
While driving in a city, the emergency parking brake would switch on everytime i slowed down or came to a stop. Multiple other warnings happened such as lane assistance unavailable. And one of my windows would roll down part way.

- Hoboken, NJ, USA

problem #71

Nov 212022

Atlas

  • miles

A D V E R T I S E M E N T S

Once starting the vehicle, the light comes on the dashboard; the notification states that the start/stop function malfunctions, the emergency break malfunctions, other multiple errors come in effect. Once coming to a stop light and the brakes are engaged to slow down, the emergency brakes engage and the car locks up. Almost got into an accident 6x. Immediately made an appointment to fix the recall and request for a loaner or rental vehicle, ignored by the dealership with a message of -€œwill call-€. The door becomes inoperable; can only open and close. Does not unlock/lock or roll down the window. The back driver side window automatically opens about 4 inches without consent.

- Clarksville, TN, USA

problem #70

Feb 152022

Atlas 6-cyl

  • miles
The front brake rotors on this VW model are faulty and unsafe from the factory and need to be recalled. They warp and squeal, and the issue seems to be starting at about 4 months. The brake rotors warp between 4-6 months and the front brakes start to vibrate when driving at 65 mph or more. The brake pads are fine, however the rotors need to be replaced. The rotors need to be inspected as they appear to be made out of inferior material/metal. The VW dealership refused to replace the rotors under warranty and I had to pay for the replacement. I contacted VW USA, but they were not helpful at all. [XXX] VW Bensenville, IL Based on my research through different VW online forums, there's a lot of people that were having the same issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Chicago, IL, USA

problem #69

Sep 292022

Atlas

  • miles
The brakes make loud squealing and grinding noises and don-€™t feel like they are properly functioning when attempting to stop. I rolled through a stop sign when they were grinding loudly last week because the brakes would not engage. I immediately scheduled to have it diganosed again. I have had it diagnosed by VW 3 times and also contacted VW corporate and they have all stated to me that it is a known issue with the brakes on VW atlas and have had 1000s of complaints and will do nothing to repair or resolve the situation. They said they know it is an issue and not correct and they will not be doing anything to correct the situation or make sure the vehicle is safe.

- Gilbert, AZ, USA

problem #68

Aug 312022

Atlas

  • 22,564 miles

A D V E R T I S E M E N T S

The contact leased a 2021 Volkswagen Atlas. The contact stated that the vehicle was initially taken to the dealer due to the brake service warning light being illuminated and scheduled maintenance. The maintenance was performed; however, the mechanic could not determine the cause of the failure. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was 22,564.

- Tarpon Springs, FL, USA

problem #67

Aug 012022

Atlas

  • miles
Brakes are making loud squeaking and grinding noises when brake is applied at low speeds. It feels like the entire braking system is about to fall apart. Took the vehicle to the Volkswagen dealership and they said Volkswagen brakes are know to make noise. I told them at the dealership, online customer support chat, and phone customer support that this should not be happening on a brand new vehicle. They said there is nothing they can do about it. The sounds are very loud even with all the windows up, it's like an old car. I can hear the brakes squeak from a third floor building.

- Raeford, NC, USA

problem #66

Jul 292022

Atlas

  • miles
When I was pulling out of a parking lot my rear drivers side mirror went down by itself and then my parking brake came on - I received an error saying "Error: driver door contact switch". I stopped my car and turned it off and then started it again and the error message went away. Four days later the same thing happened but I also received two more error messages "Fault: Electronic parking brake" and Error: Start/Stop as well as the same error as before :Error: driver door contact switch". I have my car scheduled to take it to the dealership tomorrow 8/4 at 8am and I am hoping this can be fixed as this is a big safety issue.... I have three children that are also in the car with me each day so it is imperative to have this rectified as safety is my top priority.

- Tomball, TX, USA

problem #65

Mar 122022

Atlas

  • miles
My vehicle experience inadvertent windows rolling down, inadvertent parking brake engagement at low speeds and a warning regarding a faulty door sensor on multiple occasions.

- Mead, WA, USA

problem #64

Nov 052021

Atlas

  • 1,000 miles

A D V E R T I S E M E N T S

The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 2 MPH, the rear windows inadvertently rolled down independently. The contact also stated the vehicle stalled. The contact shifted to park(P) and restarted the vehicle. The contact also stated the vehicle inadvertently lost motive power and while driving. The vehicle was shifted to park(P) and restarted. There were no warning lights illuminated. The vehicle was taken to the local dealer who determined failures with three recalls on the Volkswagen Atlas for low speed, intervention park brake, and NHTSA Campaign Number 22V152000 (Air Bags). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

- Scappoose, OR, USA

problem #63

Mar 152022

Atlas

  • miles
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.

- Islip Terrace , NY, USA

problem #62

Mar 032022

Atlas

  • miles
Brought to dealer on 3/04/2022 engine check light was coming on and off at time and hill start assist error, drivers door module wire harness has shorted out and parts are on back order. Power seat moving by itself. Driver side rear window going down by itself. Remote start not working. Emergency brake not working and applying itself while driving. Issue still has not been resolved.

- Brooksville, FL, USA

problem #61

May 022022

Atlas

  • miles
Vehicle-€™s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.

- Chicago, IL, USA

problem #60

Apr 262022

Atlas

  • miles
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.

- Dawsonville, GA, USA

problem #59

Mar 022022

Atlas

  • miles
3/2/22 - radio randomly displayed "Loading...." 3/5/22 - message displayed about driver door contact switch 3/12/22 - message displayed saying "Fault: Electronic parking brake". Another message was displayed saying "Attention: The engine is running". About 8 hours later, I was approaching a red light, when I put on the brake to slow down the parking brake self engaged causing me to come to a sudden stop. The car behind me almost rear-ended me. Twenty minutes later I tried to roll down the driver's window. It would not roll down, then the back driver's window started rolling down, then the front driver's window rolled down, then both windows was going up and down.

- Hickory, MS, USA

problem #58

Apr 162022

Atlas

  • miles
Sometime in Dec 2021, i have started experiencing issues with the car where the driver side back window rolls down warning messages popup saying driver side door fault etc with the check engine light coming on. What is concerning is when the vehicle is going at slow speeds (<5mph), the electronic parking brake engages automatically making the vehicle come to a sudden stop with jerks. Weird thing is, the problem is present on some days and some days the vehicle is completely normal without any warnings, sounds etc. Took the vehicle in for an oil change and routine maintenance and was told this is a known issue and there is a recall on it, bit no fix available.

- Matthews, NC, USA

problem #57

Jan 192022

Atlas

  • miles
My vehicle is engaging the parking brake, uncontrolled window movement, and giving engine light on.

- Kathleen, GA, USA

problem #56

Apr 142022

Atlas 6-cyl

  • miles
The remedy to my recall is not being performed within a reasonable time. I was in the road with my one year old and I was scared to get on the highway I was afraid someone would rear end us as the vehicle stops and turns on the check engine light and a warning light on my dash. I was driving and when I was coming to a stop the vehicle stops on it on and doesn-€™t give the person behind me enough time to break. I would honestly see if there is something that can been done as o don-€™t feel safe in my vehicle but I can-€™t afford to rent a car in the mean time it is my only transportation my son has a doctors appt @ 130 today and I-€™m afraid for his life and to drive there. I would really appreciate any help that you can offer.

- Gardner, KS, USA

problem #55

Apr 122022

Atlas

  • miles
Hello. I have approx 12000 miles on my vehicle. Vehicle last week gave numerous warning lights and would not start. After leaving it a few hours I was able to start it but the engine light was on and warning that ABS was not active. Took it to the dealership who said there is a recall with no fix for a door wiring harness. Today, while driving the car, it came to a compete stop on the roadway and would not allow me to turn it back on. I drove the car back home and it would continuously stop and I would have to restart. I almost got into two accidents. There needs to be a more serious recall as someone is going to get hurt. Dealership says there is still no fix.

- Marina, CA, USA

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