A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Back Over Prevention — Sensing System — Camera

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Actions

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Documents (6)

• Remedy Instructions and TSB
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Date: November 24, 2020 Repair Available – Compliance Recalls 91BB & 91BC / Rear Camera Software
• Noncompliance Notice 573 Report
• Recall 573 Report-Amendment 1
• Remedy Instructions and TSB

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