NHTSA — Service Brakes Problems

4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen CC brakes problems

brakes problem

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2011 Volkswagen CC Owner Comments

problem #1

Mar 192013

CC 4-cyl

  • 21,000 miles

A D V E R T I S E M E N T S

Complete failure of the brakes. Tried to stop at 90 degree turn and pedal went within two inches of the floor. Car had almost no brakes. Went off the road but was able to keep it out of 6 foot ditch. Car was towed to dealer and I was told that a failure in the vacuum pump caused the problem. This failure was caused by a broken part inside. No warning lights came on. No warning of failure whatsoever. VW treated it like it was the same as a flat tire. I felt it was a safety issue and asked to be removed from the remainder of the lease. I was told they don't do that. I traded the car for another vehicle as I felt the VW Cc was completely unsafe.

- Bowling Green, OH, USA

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