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10.0

really awful
Typical Repair Cost:
$8,500
Average Mileage:
70,000 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace engine (1 reports)
2011 Volkswagen CC engine problems

engine problem

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2011 Volkswagen CC Owner Comments

problem #2

Mar 242016

CC Sport 2.0L L4 Dohc 16v Turbo

  • Automatic transmission
  • 55,000 miles

A D V E R T I S E M E N T S

CAR WAS STILL UNDER WARRANTY. FOR 4 MORE DAYS. TOWED TO SHOP. TOLD IT WOULD BE COVERED. 3 DAYS AND $625 LATER GOT CALL SAYING IT WOULDNT BE COVERED BECAUSE IT IS A POSSIBILITY THAT SOMEONE TOOK THE MOTOR APART AND PUT PARTS BACK IN WRONG AND TREID TO START IT. THE DAMGE WAS FROM A FAULTY TIMING CHAIN TENSIONER. THEY CANT FIGURE OUT THAT THE TIMING CHAIN CAME LOOSE AND TRASHED THE MOTOR, GOOD POSSIBILITY IT ALSO HAD DEFECTIVE TIMING CHAIN SPROCKET (S) THAT HAD TEETH WORN DOWN SO MUCH THE CHAIN SLIPPED OFF.

CAR STILL THERE 2 WEEKS LATER WHILE I FIGURE OUT HOW TO GET IT FIXED UNDER WARRANTY. WHEN I STARTED CALLING OTHER VW DEALERS I WAS GIVEN VW CUSTOMER CARE NUMBER TO CALL AND COMPLAIN. SICK OF VOLKSWAGON. INTERNET IS FULL OF COMPLAINTS WITH SAME PROBLEM, MOST RIGHT AFTER WARRANTY RAN OUT. THEY ARE NOT FIXING ANYTHING FOR ANYONE. I THINK IT RECALL TIME....OR LAWSUIT TIME. I THINK THERE COULD BE A LAWSUIT OUT THERE ALREADY....TOO MUCH OIL CONSUMPTION OR SOMETHING LIKE THAT. CORRECT ME IF IM WRONG. PLEASE GIVE ME MORE DETAILS IF IM RIGHT.

- Brenda S., Fulton, MO, USA

problem #1

Nov 282015

CC Turbo 2.0L

  • Automatic transmission
  • 85,000 miles

A little over a month ago, I was leaving work and came to a stop light. I accelerated to go after the light turned green and the CC started to accelerate, and then with no warning, it completely locked down and stalled. I was able to crank it back up and went home without incident. There were no warning messages, lights...anything to indicate a problem. Later that day, I took my daughter to dance and experienced the same issue. I was able to turn around and the next day we put the car in the shop.

The mechanic determined that it was happening due to an oil cap not being placed in right after an oil change. This was fixed, and the car performed okay for about a week, and then stalled again; same circumstance: middle of traffic, after a stop, no warning.

The car went back into the shop. This time the mechanic determined it was something to do with the turbo seal. This was 'fixed'. Car was returned and again was okay for about a week.

It once again stalled. Same circumstance. This time, the mechanic stated he didn't know what was wrong with it. We then took the car in to someone who specializes in VW. He determined it was a defective fuel sensor. He replaced the sensor and we had the car returned to us today. It died on my husband in the middle of traffic. It is now back in the shop, but the mechanic states he has NO IDEA what is wrong with it; it is showing no error codes.

I don't know what to do at this point. I have researched this problem and it appears to be common in VW CCs. How has this not been a recall issue? This is extremely dangerous; there is no warning when it completely locks down. Not too safe in 5pm rush hour bumper to bumper traffic.

- jonigeorgia, Royston, GA, USA

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