4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,160 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Volkswagen CC electrical problems

electrical problem

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2015 Volkswagen CC Owner Comments

problem #5

Oct 212020

CC

  • 98,800 miles

A D V E R T I S E M E N T S

As I was making a U-turn I could hear a noice from my steeling wheel and immediately the airbag light came on and read "error: Airbag". I couldn't help but panic thinking of all the possibilities that can happen. I noticed the buttons on the steering wheel weren't working and later realizing my horn didnt work either. I called the nearest dealership and they automatically wanted to charge me for a diagnosis. They insisted that they had already worked on an airbag recall (69Y5) my car had and that the diagnosis found "numerous codes." One of them was code vag00588 -driver airbag igniter upper limit exceeded telling me they need to install a new steeling wheel clock spring. Debris like fibers and hairs interfered with the wires causing the wires to break internally and resulting in a loss of electrical connection to the drivers frontal airbag. Meaning it will prevent the airbag from deploying in the event of a crash. They quoted me a price of $971.77 for repairs plus the $160 for the diagnosis. I was furious and refused to spend more money on repairs. I have always taken care of everything my car needs. I've spent so much money on it already. But this is where I draw the line, I'm not spending another grand+ on it when this is clearly a manufacturing defect. I am a commuter. I commute long distances to and from work everyday, so having a faulty airbag, non responding horn or steering wheel controls is extremely scary. Interestingly, VW recalled certain 2010-2014 vehicles with exactly the same issue. Recall code:69L2 Volkswagen needs to take responsibility, recall 2015 VW Cc and correct this defect free of charge. This is a safety issue that needs to be addressed without delay. I rely on this car everyday so this issue gets me more and more upset each and everyday.

- San Bruno, CA, USA

problem #4

Mar 052020

CC

  • miles
I started to hear a weird noise when turning. A couple of days later the airbag light came on and the horn and buttons on the steering wheel stopped working. It's very dangerous to drive without a horn and it's scary to know that your airbag won't deploy in a crash. This happened at 50,000 miles.

- San Bernardino, CA, USA

problem #3

Feb 032020

CC

  • 37,000 miles
Hello, just reporting that my backup camera suddenly stopped working yesterday. It says, backup camera unavailable right now. I really depend on that thing wen backing up!

- Xenia, OH, USA

problem #2

Jun 012018

CC 4-cyl

  • miles
2015 Volkswagen Cc sport. Consumer writes in regard to Volkswagen safety recall 20ae- fuel pump control module.

- Closter, NJ, USA

problem #1

Dec 312017

CC

  • miles
Manufacturing recall # 20ae NHTSA recall # 17V509 onterruption of power to the fuel pump control module may cause loss of power while in motion that could increase crash causing injury/damage recall fix still not available from mfr

- Woodstock, GA, USA

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