hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,071 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Eos drivetrain problems

drivetrain problem

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2010 Volkswagen Eos Owner Comments

problem #7

Jan 092017


  • 82,500 miles


Attempted to back into a parking space but would not go into reverse. Have been advised a code P2711 appears. Research indicates ongoing issue with this and other VW models. My 2010 is not covered B/C of a four month production date not included in the recall.

- Augusta, GA, USA

problem #6

Mar 142016


  • 53,000 miles
The car initially experienced hard shifting since the first week we purchased it. The dealer found no faults. The car eventually had a loss of power while driving due to a faulty mechatronics unit. During the failure mode, the car engine lost all power which resulted in a loss of speed and inability to accelerate. The failures happened while driving. Previous VW Eos model years had a recall for this unit.

- Bartlett, IL, USA

problem #5

Jan 132016

Eos 4-cyl

  • Automatic transmission
  • 68,000 miles
The contact owns a 2010 Volkswagen Eos. While driving the vehicle, it independently shifted into neutral. The anti skid control warning indicator illuminated. The vehicle was able to be operated by restarting the vehicle numerous times. The vehicle was taken to the dealer where it was diagnosed that the vehicle had a master computer error and needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, the vehicle also experienced a complete loss of power. The vehicle was taken back to the dealer where it was diagnosed that the failure was a transmission malfunction. The vehicle was not repaired. The failure mileage was approximately 68,000. Updated 06/15/16 the consumer stated the master computer was repaired. However, two months later, the problem resurfaced again. After the transmission gear box was repaired, the cruise control stopped working. Updated 06/27/16.

- Crown Point, IN, USA

problem #4

Feb 282016

Eos 4-cyl

  • Automatic transmission
  • 69,000 miles


The contact owns a 2010 Volkswagen Eos. While driving 40 mph, the automatic transmission and clutch needed to be replaced because it switched out of gear. In addition, the vehicle occasionally had issues reversing and accelerating. The vehicle was diagnosed, but not repaired. The manufacturer was not made aware of the issue. The failure mileage was 69,000. Updated 04/22/16

- North Canton, OH, USA

problem #3

Sep 012015


  • 42,000 miles
2010 VW Eos. Dsg transmission.<43,000 miles. Issue: Intermittent - loss of motive power attempting to move from stationary position to reverse/drive and/or delayed power engagement (jerking). Loss of power when shifting into reverse from stationary position on common drive (slight incline) causes the car to roll forward presenting risk of collision (oncoming vehicle from opposing garage, pedestrian, infrastructure). Delayed engagement jerk in same situation presents risk of collision (passing vehicle (waiting for me to move, decides to pass, clutch engages and jerks car backwards), pedestrian, infrastructure). Parallel parking on major city street lost power in reverse and drive causing traffic backup and other vehicles to veer into oncoming traffic lane. Unpredictable delayed drive engagement when pulling into traffic on major city street. Dealer informed dsg clutch pack requires replacement. Located tsb dated 2/6/14 (TB-30-14-01/VW 2028783). Car in for complete servicing 8/7/14. Interactive inspection performed. No indication of potential issue or need for any related maintenance. View as a consumer - negligent conduct given the potential ramifications of dsg failure. Fault should require more than a tsb as loss of vehicle control poses meaningful risk of injury.

- Chicago, IL, USA

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problem #2

Oct 062015


  • 39,000 miles
For at least the last year the car has been "jerking" and/or "not taking off" when I step on the accelerator (when accelerating from a stand still or if pressing on the pedal when in motion). I have told the auto dealer more than once and was told they checked it and it was fine. So, the last time I took it in (the car only has 39,000 miles on it) I insisted that someone from the dealership take a ride with me as the problem still existed. The tech advisor did and admitted there is definitely a problem. I was 1st told it was a mechatronis coding error having to do with the dsg. Now I have been told it is a clutch pak and that is not covered under warranty. I spoke to vwoa and they said some of the vehicles had been granted dsg warranty extensions however, mine was not one of them because my VIN didn't show in their records. Since I clearly have the problem of the non-acceleration and the jerking; it should have been.

- Burr Ridge, IL, USA

problem #1

Mar 202012

Eos 4-cyl

  • 11,000 miles
The contact owns a 2010 Volkswagen Eos. While driving at approximately 50 mph, the contact noticed a rumbling noise and a speed warning light illuminated on the instrument panel. The vehicle was taken to the dealer for a diagnostic test. The technician stated that a piece of metal under the hood became loose and was causing the noise. The failure continued after the removal of the metal. The vehicle was taken back to the dealer. The technicians replaced a part in the transmission, but the contact was not aware of which part was replaced. The vehicle was repaired. The approximate failure mileage was 11,000. Updated 06/05/12 the dealer stated the flywheel was defective.

- Woodhaven, NY, USA

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