really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
5,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Golf seat belts / air bags problems

seat belts / air bags problem

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2012 Volkswagen Golf Owner Comments

problem #4

Aug 302016


  • miles


Takata recall I spoke with VW customer care and they said there is no fix currently available due to a lack of parts. Furthermore, they said they are not providing an alternative to driving my defective car and they will not disable the faulty air bag. So I'm left driving a car that may kill me. I find this unacceptable.

- Mountain View, CA, USA

problem #3

Apr 012016


  • miles
The contact owns a 2012 Volkswagen Golf. The contact stated that NHTSA campaign number: 16V078000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in April of 2016. The manufacturer stated that the parts were not available. The VIN was unknown. The contact had not experienced a failure.

- Overland Park, KS, USA

problem #2

Aug 262013

Golf 5-cyl

  • 11,000 miles
This car was involved in a vehicle crash. Impact was to the driver's side primarily to the door and front end. Despite the severity of the impact, no air bags deployed from the driver's side or the steering wheel. I sustained an injury to the shoulder and am concerned about the safety of the vehicle.

- Jupiter, FL, USA

problem #1

Apr 082013

Golf 4-cyl Diesel

  • 11,000 miles
I was traveling on a highway in dallas. There was a 2003 Toyota Tacoma two lanes to the left of me. He apparently wanted to take an exit that was rapidly coming up. He had a dresser in the bed so he asked his wife if it was clear to cut across all 5 lanes to take the exit. I was two lanes over and rear ended him. He brake when he saw me and I had little time to react, so I hit him front distributed to rear distributed. My air bags did not deploy. I've been a police officer for 17 years and a firefighter even longer and know how air bags work. Since I essentially rear ended him, I know I tripped more than one airbag sensor at a time. My air bags did not deploy. I ended up with a cardiac bruise and upper joint injuries. I called VW customer care and sent them pictures of the car. They think I went under his truck and that's why the bags did not deploy. His truck was stock with no lift kit or anything, so I would hope my bags would deploy, but they didn't. I know we now track if a vehicle's height had been altererd on accident reports in Texas. I have a few pictures of the car.

- Murphy, TX, USA

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