My vehicle did exactly what the recall is about, the electrical system went into a dumb mode and the care could not be used for a while. It eventually reset and is working. Took to dealer and they said that is was good to go, but want to make sure my VIN is on the recall fix when ready

- San Diego, CA, USA

Car displayed error while driving and immediately began to lose speed. Stopped in the middle of a 6 lane road with a posted speed limit of 35mph. Car would not go into drive. Turned car off and attempted to restart and put it back into drive, but did not work. Turned car off and waited 1 minute and tried again, turned car off a second time and waited 3 minutes. Car restarted with errors but was able to be put into drive and driven. The car was blocking a driving lane in the road for approximately five minutes with hazard lights on. If this has happened on a highway it would have been extremely dangerous.

- Littleton, CO, USA

On Monday, December 19, 2022, at approximately 1:30 p.m., driving at 70 miles per hour, my Volkswagen W ID.4 car suddenly lost electric power and I was unable to accelerate. I was driving on Highway 680 South, near the Livorna exit, on the Livorna Zone Express Lanes when this occurred in Contra Costa County, California. The car's user interface panel flashed the message, "Electrical system not working correctly. Please service vehicle." From the second lane on a four-lane highway, with the remaining speed, as the car dramatically slowed, I coasted to the right shoulder and came to a complete stop. During this entire time, there was no power. This was extremely dangerous and stressful as I was concerned of highway speed traffic approaching from behind and being unable to reach the shoulder safely without any power. There, at the right shoulder, I turned on the hazard lights and called my husband. He told me to exit and reenter the car, as safely as possible, to try to restart the system. I exited the car from the passenger side. When I reentered the car, the system restarted and the electric power returned. The vehicle had power again and I was able to safely re-enter the freeway lanes. This same error "Electrical system not working correctly. Please service vehicle" occurred previously two times when the vehicle was not moving (i.e. when trying to start driving from a stop) in the last year and a half. For these 2 previous incidents, my husband had opened service requests for repairs under warranty to the VW dealer in Walnut Creek, CA and they confirmed the faults and serviced the vehicle by bleeding the coolant system each time. Both times they assured me this would resolve the problem. This is the first time the same problem recurred while the vehicle was in motion resulting in total loss of power and put me in a dangerous situation.

- Danville, CA, USA

Driving on the highway and with no warning got an -€œerror-€ message and a message that the electrical system was shutting down. Also popped up some reference about the 12 volt battery. Car went into a neutral type mode and started to slow due to complete loss of power. Luckily we were able to get to the emergency lane from the middle highway lane and coast to a stop. Extremely dangerous for a complete loss of power to occur with no warning. Car turned itself off while we were calling VW roadside assistance. It then was able to be turned back on and driven as normal. Based on VW id4 blogs, this is happening too often and dealerships are not able to determine it through diagnostics.

- Springfield , VA, USA

The contact owns a 2021 Volkswagen ID.4. The contact stated that after he parked and secured his vehicle to proceed into his residence, he later found out that the vehicle had unintendedly rolled backward out of the driveway. The contact stated that the vehicle did not crash into any objects. The contact stated that the vehicle stopped without driver assistance. The manufacturer was made aware of the failure and an appointment was scheduled with a dealer. The approximate failure mileage was 4,000.

- Huntington Station, NY, USA

The car displays warnings such as "travel assist unavailable, " "electrical system not working properly, " "drive system error" and "please service vehicle. The warnings appear upon startup after entering the car, or when attempting to shift from park to drive, park to reverse, or reverse to drive. The warnings leave the car in "park" and it cannot be moved. When they appear, the driver must exit the car and leave it stationary in the parking lot or busy street where the errors occurred for up to 30 minutes before the car's electrical and drive systems will reset. After reset, the car may or may not have recovered and become drivable, requiring at times multiple attempts before car can be moved. Having to leave the car in a parking lot is a nuisance. Having to leave the car in the middle of a street is hazardous.

- Miami, FL, USA

The ID.4 (brand new - 5 days old) shutdown in the middle of a busy street in Altamonte Springs, FL (suburb of Orlando). There was a -€œElectrical system not working correctly. Please service vehicle" warning so I began to pull off to the left turning lane. Then 12V battery errors started flashing and 5 seconds later the entire car shut down in the middle of the road. I was unable to restart it for 10-15minutes. I was able to drive 300 feet to a parking lot after. Will be taking the ID.4 to the dealership tomorrow morning (9/20/2021) assuming it doesn't shut down during the drive.

- Altamonte Springs, FL, USA

While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power.

- Phoenix, AZ, USA