It was at night rainy and cold. I turned on the heater and defroster because my car windows and whole inside of cabin were obscures by a fog. My defroster cleared the back window but all others not so I rolled down the windows and shut down the heater. I waited a while and used clothing to wipe the window. This was the third time in 6 weeks appx. I did turn on the fan alone to push brown fog out of the car. Today I checked my fluids the coolant was half gone in the reservoir so I topped it up. I saw on line vwof America has helped people in the past with a good will heater core but they told me 4-152004 that they would not help me. That is where I'm at no $ and I need my car for work. Thank you

- Pittsburg, CA, USA

The consumer's 1997 Volkswagen Jetta gls had multiple component failures. *** there was an engine coolant leak, the A/C did not function properly, the windshield was broken, the body had rust damage, the drivers side power window made noise, there was excessive rust to the muffler, excessive worn tires, engine and transmission sensors.

- Swarthmore, PA, USA