10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
16,844 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2000 Volkswagen Jetta Owner Comments

problem #19

Mar 122009

Jetta

  • 138,000 miles

A D V E R T I S E M E N T S

2000 Volkswagen Jetta I rearended a car at 40 mph my front bumper is hanging off and seatbelts did not work. Volkswagen was notified and is having a VW member look at the car in bellivill auto salvage 310 oakhill rd exeter ri. Due to faulty air bags my head hit windshield and chest hit wheel due to seatbelts.

- Eastgreenwich, RI, USA

problem #18

Aug 062005

Jetta 4-cyl

  • Automatic transmission
  • 65,000 miles
Was driving on an interstate at 70 mph and was involved in head on collision with the center divider of the highway. Upon impact, air bags did not deploy. This was front impact, no other vehicles were involved. Did not take vehicle to a dealer or repair shop, vehicle was totaled. The car was taken to a salvage yard. No one had inspected the vehicle.

- Fresno, CA, USA

problem #17

May 312004

Jetta 4-cyl

  • Manual transmission
  • 40 miles
During head-on collision with a metal bridge, airbags failed to deploy. Approximate speed at impact 40 mph. Drive & passenger injured and car front end completely demolished. Awaiting insurance co. Investigation as to extent of damage, possibly total loss.

- Peoria, IL, USA

problem #16

Jan 232004

Jetta 4-cyl

  • Manual transmission
  • 117,000 miles

A D V E R T I S E M E N T S

My daughter was driving home at approximately 11:15 pm in snowing conditions when she struck a snow plow truck in the rear. The front of the car was demolished and the spreader device came through the windshield, causing severe facial lacerations. The airbags did not deploy. There was no airbag malfunction light on the dash prior to the accident. There is no bruising across her shoulder or chest from the seatbelt (yet), though she was wearing it. The airbag controller and ECM have not been checked for stored fault codes.

- Middletown, MD, USA

problem #15

Dec 012000

Jetta

  • miles
Seat belt equipment did not work properly during an accident. The air bags failed to deploy when the consumers vehicle was hit on the right passenger side.

- Center, TX, USA

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problem #14

Feb 232002

Jetta

  • Manual transmission
  • miles
While traveling on highway, and without prior warning another vehicle veered into consumers vehicle. Upon impact, none of the airbags deployes. Dealership was aware of problem. There was one injury.

- Mt Tabor, NJ, USA

problem #13

Jan 012002

Jetta

  • miles

A D V E R T I S E M E N T S

While driving at 85 mph consumer lost control of vehicle and it started flipping. None of front air bags deployed, except for driver side air bag which just fell out.

- Hudson, FL, USA

problem #12

Aug 072001

Jetta

  • miles
Consumer states she was rear ended on an interstate highway and pushed into the side of an 18 wheeler, the front of vehicle sustained damaged and neither air bag deployed.

- Marietta, GA, USA

problem #11

Jun 262001

(reported on)

Jetta

  • miles
While driving consumer was involved in a side impact collision in which side air bags did not deploy. Vehicle was also equipped with front and rear air bags all failed to deploy.

- St Charles, MO, USA

problem #10

May 082001

Jetta

  • miles
This is the fifth time the vehicle has been in for an airbag fault problem with the tension set to high in the airbag. Vwoa has not been able to appropriately fix the problem and is putting me at risk due to airbag not working correctly. The airbag unit now needs to be replaced, but vwoa does not know what is the root cause of the problem which is a major safety concern for those with the problem. Royal motors is the dealer that the vechicle is currently being worked on. The vehicle has also been to dublin motors in dublin, ca and loeber motors in Chicago, il.

- San Francisco, CA, USA

problem #9

Feb 082001

Jetta

  • miles

A D V E R T I S E M E N T S

I lost control of my vehicle and struck a tree on the drivers side door. Door deformation was severe and none of the four airbags went off. Because of the blunt trauma to my chest and lower body, I suffered a collapsed left lung, a ruptured spleen, a broken scapula, four fractured ribs and a shattered pelvis. My wife who was in the passenger recieved a fractured collarbone because of the force of me colliding into her. I was in intensive care for a week and in critical conditon for four days, my left lung was 70% filled with blood and I recieved two chest tubes as well as my ruptured spleen was removed. I have not recieved all of my bills yet and allready all of these procedures are going to cost over $100K.

- Dallas, TX, USA

problem #8

Mar 062001

Jetta

  • miles
I had a car accident. A car hit me on my left side and the airbag didnt pop out then I hit to other cars because I lost control of the vehicle and in non of the hits any air bags in the front pop out either.

- Sa Jose, CA, USA

problem #7

Feb 122001

Jetta

  • Automatic transmission
  • miles
Vehicle was hit on passenger's side while driving about 20 mph, and neither airbag deployed. Vehicle had side air bags as well. Vehicle was totalled.

- Pueblo, CO, USA

problem #6

Nov 112000

Jetta Diesel

  • miles
My automobile was involved in a driver side impact from another vehicle driving at 30 mph, my auto was throwen aproximately 50 feet into a wall hitting the front of the car and the right rear quarter. My forward speed was aproximately 30 mph at time of impact. Zero airbags deployed. Caused injuries to myself from non-deployment of airbags.

- North Kingstown, RI, USA

problem #5

Nov 112000

Jetta Diesel

  • miles
My vehicle was broadsided on the drivers side, vehicle thrown into a wall50' away. Vehicle sustained major damage to front left side door/ front left wheel assembly/ front right side/ rear right side and trunk areas received major damages.

- North Kingstown, RI, USA

problem #4

Sep 262000

Jetta

  • miles
1) the airbag system in this car has completely failed for no apparent reason. The car has less than 5000 miles on it and has been driven very lightly. The dealer initially told me that the problem was just a loose wire on the airbag indicator lights and that it was all ok. After I insisted that they check it further it turned out that the system had indeed failed and needed replacement. What is scary is that they were going to send me back out on the road with a defective airbag system. The technician (not the service manager) told me that airbag system failure is very common in the 2000 Jetta. As you can see from my report, I have had many serious defects in this car and it is barely 8 months old with less than 5000 miles. I just wanted to let the NHTSA know about the problems so that they could look into them.

- Fort Collins, CO, USA

problem #3

Sep 102000

Jetta

  • Manual transmission
  • miles
Consumer was traveling 30-35mph a second party ran the light & damaged driver side of vehicle. Airbags didn't deploy, 4 people injured in accident, vehicle was totalled.

- Houston, TX, USA

problem #2

Aug 242000

Jetta

  • miles
Vehicle was involved in a T-bone frontal collision which caused vehicle to spin several times and hit the medium strip and a pole at a impact of 60-65 mph. Upon impact, both frontal and side air bags did not deploy.

- Lynn, MA, USA

problem #1

Dec 101999

Jetta

  • Automatic transmission
  • miles
While driving 55 mph vehicle had a frontal impact with a stalled vehicle, and driver's/passenger's airbags did not deploy, which did not protect the occupant in this crash. Also, the seatbelt did not retract, causing driver to fly into the steering wheel and sustain injuries. Dealer did inspect the vehicle, and determined no problem with airbag system and seatbelt.

- San Leandro, CA, USA

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