3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,617 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta engine problems

engine problem

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2002 Volkswagen Jetta Owner Comments

problem #2

Dec 072004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 54,900 miles

A D V E R T I S E M E N T S

Repeat incidents leading to consumer's long term driveability concerns. Worrisome panel indicator lights -- flashing: Engine warning and glow plug (diesel) lights within current lease period. After first two incidents, the third (then under warranty) was found to be due to a factory defect. And repaired?...Dec 7 '04, at about 55K -- blinking lights again. Dealer diagnostic indicated no engine problem (this was the same result of the two previous before the third resulted in a major warranty repair). This has been diagnosed as an accelerator sensor failure. (the part will not be available for three (3) days; we are advised to drive "carefully until the part can be replaced.) this sensor failure is then one of several others in this particular vehicle: The fuel guage has been replaced once or twice; the seat heater sensor just, and out-of-warranty, burned a hole in the front seat (three weeks awaiting factory reps 'get-back.'). an air conditioning problem (leak) was also noted and repaired at about 50,000 miles.

- Sausalito , CA, USA

problem #1

Mar 182004

Jetta 4-cyl

  • Automatic transmission
  • 22,334 miles
My 2002 VW Jetta, VIN# [xxx] has approximately 22,334 miles on it and has been at pacific VW since March 18, 2004. The concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. When depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 mph and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. Acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration. Please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. This condition has been attempted to be remedied by my dealership by repairing/replacing the ECM, tcm, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns. All other items were unsuccsessful. The safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. I fear that a rear end accident may ensue if this condition is not fixed by VW. I have yet to hear from a factory representative despite multiple phone calls and an email notification to VW. Kind regards, [xxx]. updated 07/30/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Redondo Beach, CA, USA

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