1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
101,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta fuel system problems

fuel system problem

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2002 Volkswagen Jetta Owner Comments

problem #5

Mar 302017

Jetta

  • 145,000 miles

A D V E R T I S E M E N T S

While maintaining speed at or above 40 mph and with 1/4 tank or less of fuel remaining, my Jetta will consistently stall out and turn off from fuel starvation. This has happened to me between 40 and 80 mph several times, both in the city and on the highway. I have replaced the crankshaft position sensor, the fuel sender, and the fuel pump with no success. Additionally, the Jetta will die the first time I try to start it as my fuel level approaches 1/4, especially if I am parked on an incline. However, it never fails to start on the second try once some fuel has begun moving through the system. Fully refueling alleviates all problems.

- Lawrence, KS, USA

problem #4

Sep 012016

Jetta

  • 140,000 miles
The contact owns a 2002 Volkswagen Jetta. The contact was getting an allergic reaction from the interior of the vehicle. The contact stated there was an odor emitting from the vehicle, which caused the reaction. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 140,000.

- Union City, CA, USA

problem #3

Jun 042014

Jetta

  • miles
Water pump replaced, tires always have issues because of the rim design, code errors, rear rods replaced, muffler, misfiring, radiator ect.

- Chicago, IL, USA

problem #2

Apr 072015

Jetta

  • 150,000 miles
Engine shuts down when the fuel tank is at or below a 1/4 tank of fuel while driving... there is a loss of steering and braking rendering it unsafe to drive. Here is a online discussion of others having the same problem... forums.vwvortex.com/showthread.php?4971876-car-stalling-while-at-speed-is-low-fuel-the-problem.

- Livermore, CA, USA

problem #1

Aug 062014

Jetta

  • 70,000 miles
While driving on the freeway at approximately 70mph with a quarter tank of gas, my 2002 Jetta glx displayed the battery light and then stalled at full speed. The car slowed, the steering and gas pedal were stiff and I had to pull to the shoulder and call for a tow truck. I had the crank position sensor replaced, new spark plugs put in and the throttle body cleaned. I test drove the car and once again, the engine started to stall at around 70mph on the freeway. This time I was able to floor the accelerator and the car did not completely stall. This defect seems is incredibly dangerous and seems to be unacceptably prevalent on VW Jettas. My next part to replace is the fuel pump but it appears that does not always remedy the problem. This should be a recall.

- Los Angeles, CA, USA

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