really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
15 / 0
Average Mileage:
36,479 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2002 Volkswagen Jetta Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #3

May 272002


  • Automatic transmission
  • miles


While driving 55 mph, passenger side window curtain and passenger seat air bag inadvertently deployed without cause. Dealer and manufacturer were notified. There was no impact that caused the air bags to beploy, the passenger sustained injury to arm when air bag deployed

- Los Angeles, CA, USA

problem #2

May 132002


  • miles
Driving on the turnpike, the driver side air bag deployed without any sort of impact. There is no visible damage to the vehicle, which was only 2 months old at the time. Fortunately the only injury was a burn from the airbag on the side of my arm. My biggest fear is knowing relatives and friends who drive Jettas and who have young children in their car. This incident could have easily been fatal. Hopefully your establishment can encourage VW, where I have failed, to do something about this defect.

- Ponca City, OK, USA

problem #1

Jan 022002


  • miles
Driving @ a below avg. Speed 3 side airbags deployed w/O any sort of impact. There was no visible damage (I have pics) to the body of my brand new car (w/less than 2500 mls) the utterly random deployment of these airbags is enough to cause an accident on its own. Fortunatly, that wasn't the case here- but it's only a matter of time until somebody dies. Hopefully your establishment can persuade VW to give this 'major defect' the attention that it needs! thank you for your time. IE04-078

- Houston, TX, USA

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