hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
90,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Feb 192008

Jetta 4-cyl Diesel

  • Manual transmission
  • 90,700 miles


I inadvertently hit a pot hole. The pot hole was probably a little deeper than most. The driver's side-curtain airbag, the seat side airbag and the seatbelt tensioner were deployed. There was no damage to the car. There was no immediate danger to me. I did not lose control of the car even with the startling deployment of the safety systems. I was told by the guy in one of the body shops that I went to to get estimates that vws and bmws are known for their "touchy" airbag systems. I do not think that it is reasonable to have a $2700 repair bill, the inconvenience of all of the legwork to get my car fixed or the temporary non-functioning of my car's safety system just from hitting a pot hole! I am working on a claim and have not yet had the car repaired. Parts listed as being necessary to replace are: Side curtain airbag, seat side airbag, seat belt/tensioner assembly, seat cover, A-pillar trim, headliner, sail panel trim, airbag sensor and airbag control module. Also, the car will need to be plugged into a computer analyzer in order that the airbag codes be reset.

- West Olive, MI, USA

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