hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta transmission problems

transmission problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Nov 152006

Jetta 6-cyl

  • Automatic transmission
  • 74,900 miles


In April 2006 we purchased a 2002 VW Jetta from a private party. The car had 65,000 miles. She was the original owner of the car and had taken meticulous care of the car. We have all the service records dating back to it's original purchase. It had been in for all scheduled tuneups. VW offers a 60,000 mile or 5 year warranty on the drive train. In November 2006 the radiator warning appeared on the dash. We took it in to the dealership and they claimed the radiator and transmission were mixing and caused significant damage to he transmission. Estimated cost of replacing the transmission $5,890. The dealership mechanic never stated what caused the mixing fluids and would not speculate. We took the car to our local mechanic. He was able to isolated the problem within 20 minutes. The transmission cooler is leaking allowing the two fluids to co-mingle. As a result of the mixing fluids, the belts, hoses, radiator, and transmission are all severely damaged. According to the mechanic the transmission cooler is sealed within the transmission housing and is never meant to be changed. It's position is protected from any road debris and no quality of how the car was driven would effect the performance of this part. It's his opinion that the part had a manufactured defect. Since the car was originally diagnosed in November it has not been driven. We are currently awaiting an appeal to the VW America.

- Madison, WI, USA

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