fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Jetta body / paint problems

body / paint problem

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2003 Volkswagen Jetta Owner Comments

problem #2

Jul 052004

Jetta 4-cyl Diesel

  • Manual transmission
  • 30,000 miles


My 2003 VW Jetta tdi gls sedan was parked on a summer day (approx. 100 degrees F). Upon returning to the vehicle, I noticed a waxy, greasy, yellow substance leaking from below the doors on both sides of the vehicle. Upon further examination, I discovered that the substance was leaking from between the inside surface of the door and the rubber weather stripping. Contacted my VW service dealer (dana motors, billings, mt), and they informed me that this was a common problem with vws during hot months, that the substance was an undercoating protectant that was sprayed on at the factory. They also told me that it was not necessary to have this protectant replaced. The stuff has continued leaking out on very hot days, usually only 95+ degrees. It is hard to remove but doesn't seem to have done any damage to the paint. I want to know if it's true that this stuff doesn't need to be replaced. What if it's a necessary lubrication and by leaking out will harm a part of the door assembly?

- Joliet, MT, USA

problem #1

Dec 092003

(reported on)


  • Automatic transmission
  • miles
Consumer stated driver's side door panel had a release button that released the gas flap door. This button kept falling inside the door panel. Consumer believed this was very unsafe, could run out of gas.

- Dallas, TX, USA

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