9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Jetta brakes problems

brakes problem

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2003 Volkswagen Jetta Owner Comments

problem #2

Aug 292003

Jetta 4-cyl

  • Automatic transmission
  • 1,900 miles

A D V E R T I S E M E N T S

While proceeding to enter the highway, the driver heard a loud bang. The vehicle started to lose power. Took vehicle to mechanic, and he said that the bolts sheared off the from driveshaft to the transmission. The transmission, driveshaft, and the cv joints were replaced due to the incident. The vehicle started to have problems again with the front brakes, where the rotors were replaced again. (the problem returned again)

- Hazleton, PA, USA

problem #1

Jun 012003

Jetta 2-cyl

  • Manual transmission
  • 300 miles
Okay, I have had my 03 Jetta for one month and two days (I received it on June 29th). It has already been in for service for the following reasons: July 8th: -A/C vent made loud noise like something was stuck/flapping around in it - condensation in drivers side headlight -pulled to the right -made a moaning noise when I turned left, gradually worsened to make the same noise when I turned left. Had the car at that time for two days, then called me to tell me that they were stumped about the moaning noise and that they wanted their head tech to look at it. However, he happened to be on vacation so I would need to bring it back in. But they added that they did inspect the car as far as safety was concerned and I was good to go. July 24: -car brought in for the second time for moaning noise when turning called me that afternoon stating that since the last time I had brought it in a service bulletin had been issued for my problem and all they had to do was drain and replace my transmission fluid and the noise would be gone. I picked up my car that evening and 1 1/2 hrs later I heard the noise again, not half as loud or as noticeable but it was still there and it again was pulling to the right. I immediately called and left as message with my service advisor that night and called my salesperson in the morning. I had to wait one more week until they could get it back in again. July 30-present ( they still have my car!) - returned car for the third time for moaning noise when turning -still pulling to the right -paint on hood had a noticeable 3D effect & hairline scratches that were not just caused by a bad detailing job -the night before this my brakes started pumping when I would slow down from 60 mph to get off onto the on ramp to get home, which I didn't think was normal. T said my rotors were warped so they had to replace them.

- Johnston, IA, USA

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