really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
17 / 0
Average Mileage:
39,850 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2003 Volkswagen Jetta Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #5

Jul 272003

Jetta 4-cyl

  • Manual transmission
  • 11,000 miles


I drive a 2002 VW Jetta, with 11000 plus miles on the car. My side and passenger curtain airbags deployed without a crash. There was spontaneous deployment of the airbags. VW of America sent an engineer who found no damage to account for this, just as I had reported. The VW dealership also found no evidence for this. Now, without any explanation, nor guarantee that this will not re occur, VW expects me to drive this vehilce and risk my own safety and possibly the safety of others on the road.

- Chambersburg, PA, USA

problem #4

Sep 162003


  • miles
While driving at 40 mph, and no warning air bags deployed. Dealer notified.

- Phoenix, AZ, USA

problem #3

Apr 282003

Jetta 4-cyl

  • Manual transmission
  • 3,459 miles
My son was driving his 2003 Volkswagen Jetta when the drivers side airbags deployed for unexplained reasons. The local Volkswagen dealer read the sensors in the car and it registered crash data. There was no impact when the airbags deployed.

- Garland , TX, USA

problem #2

Mar 242003

Jetta Diesel

  • Manual transmission
  • miles
As my family an I were driving down teh freeway, the passenger side airbags including the ine in the seat deployed for no apparent reason. We did not even hit a bump, the bags just deployed. We just wanted to report this to help track a problem, if there is one with this type of car.

- Lehi, UT, USA

problem #1

Nov 142002

Jetta 4-cyl

  • Manual transmission
  • 1,500 miles
I was backing out of my parking spot and my driver side tire hit the curb. There was a scratch on my muffler. My side curtain air bag and the air bag in my seat deployed. I was told my first time of contacting the manufacturer (before I made a claim) that the sensors were in the front of the car and the air bags should not have deployed. After I filed a claim all of a sudden they lost all ties with me ever talking with that specialist but all my other conversations with the manufacturer were recorded. After arguing with them for months I decided to go ahead and file a claim through my insurance company. Doing that I had to wait 3 weeks before my air bags would come in because they did not have any in the whole country. A gentleman at my office his son also was driving down the rode went over a steel plate and the same air bags went off. They again told him 3-4 weeks for the air bag. The air bags went off due to a scratch under the door.

- Baltimore, MD, USA

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