really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
33,648 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Jetta windows / windshield problems

windows / windshield problem

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2003 Volkswagen Jetta Owner Comments

problem #10

Jan 062009

Jetta 4-cyl

  • 43,733 miles


The clamps on the front driver's side window of my 2003 VW Jetta detached leaving the window stuck closed.

- Chicago, IL, USA

problem #9

Jun 202009


  • 60,600 miles
Passenger and drivers windows spontaneously drop from frame and fall into door. This incident caused my arm to be bruised when accessing my mailbox. The failure has occurred on two doors both door required new pulleys for the window system. According to the mechanic this is a very common problem with Volkswagen.

- Bowling Green, OH, USA

problem #8

Jan 092008

Jetta 4-cyl

  • Manual transmission
  • 44,589 miles
While traveling down the highway the drivers side window fell into the door. The call is undrivable in this condition as it is around 20 degrees outside and the car cannot be locked securely due to absence of window. The dealer wants to charge us $456 for a window regulator and motor.

- Cincinnati, OH, USA

problem #7

Feb 212008

Jetta 4-cyl

  • Automatic transmission
  • 58,900 miles


I bought an 2003 VW Jetta wolfsberg on Jan. 17th, 2007. I was driving on an interstate and hit a bump and the right passenger window fell into the door panel. I went to the dealer and they said they could fix but its out of warranty and I will be responsible for all charges. I called VW and they said there are no known defects or any pending at this time.

- Budd Lake, NJ, USA

problem #6

Jul 202007

Jetta 4-cyl

  • Automatic transmission
  • 7,455 miles
The contact owns a 2003 Volkswagen Jetta. While driving 15 mph, the contact stated that the driver side window fell when she attempted to roll it down. The dealer stated that the regulator that holds the window in place cracked. The failure mileage was 7,455 and the current mileage was 7,500.

- Scarsdale, NY, USA

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problem #5

Sep 112006

Jetta 4-cyl Diesel

  • Manual transmission
  • 63,300 miles
I have a 2003 Jetta wagon tdi, 3.5 years old with 63K miles. I was driving in a narrow residential street with my windows down. I began to raise the windows and I heard a loud pop and a strange noise from the passenger side. It turns out the window mechanism had broken and the window was hanging there 1/3 close in a strange angle. I tried to lower it or raise it, but instead it just went all the way down. The sound startled me and I momentarily swerved and hit the curve. There was no damage to the car or other property. I had to drive home with wet cold air blowing in, which was very distracting. I believe this is a dangerous condition both because the original sound is startling, and because the condition becomes a distraction from driving.

- Laurel, MD, USA

problem #4

Dec 292004

Jetta 6-cyl

  • Automatic transmission
  • miles


While driving 10 mph front right and rear right window's fell down without warning.driver was able to maintain control of the vehicle, and pulled over. The cause has not been determined at this time.

- Warrensville Heights, OH, USA

problem #3

Dec 082003


  • Manual transmission
  • 18,900 miles
The automatic windows were defective. The driver side window was repaired twice for falling out, and once for going inside the door. The passenger's side window fell out twice........

- Cleveland, OH, USA

problem #2

Nov 292004


  • Automatic transmission
  • 19,000 miles
We purchased a brand new 2003 VW Jetta in June of 2003. I have had no problems with the vehicle until yesterday, 11/28/04. We could smell something "hot" and burning. The drivers seat caught on fire from the heated seats, there is a hole in the seat and my boyfriend burnt his hand. Within minutes of that happening, the passenger side door window just fell down. I've never seen anything like this before. Somehow, the window is no longer in it's track. I have been doing some research online and finding many more instances with the windows falling and the seats catching on fire" what is the deal" this is very unsafe. I have my appointment tomorrow with our local VW dealer in erie pa to see what they will do to correct this. I want both seats looked at....I do not feel safe in my car any longer!!!

- Erie, PA, USA

problem #1

Jul 182004


  • 20,000 miles
I got my 2003 VW Jetta in February of '03. Now not even a year and a half later I have huge problems with my car. My brake lights will randomly stay on even when the car is turned off. My windows do not always work properly. Finally the worst was that I was parked in my drive way, it is steep but the same place I have parked dozens of times, when the emergency brake let go in the middle of the night and my car rolled down the drive way eventually crashing into trees. I read on other complaints that there was one other person who had experienced the failure of the emergency brake and many others who had similar electrical problems. Well I called Volkswagen about my brake lights and they said that indeed there was a recall on my car as a result of a failing brake light switch. Turns out they had failed to inform me. I wonder what other recalls they have failed to inform people about.

- Ridgefield, CT, USA

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