really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
28,472 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Volkswagen Jetta seat belts / air bags problems

seat belts / air bags problem

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2007 Volkswagen Jetta Owner Comments

problem #1

Apr 152010


  • 28,472 miles


My wife was driving her 2007 VW Jetta when she was T-boned from a GMC SUV, approx. Speed of GMC was 40 mph and approx speed of Jetta was 45 mph. The Jetta was struck at a 90 degree angle directly into the drivers side door. The impact was enough that my wife needed to be removed from her car with the jaws of life. The steering column airbag deployed however the multiple side and lumbar airbags did not deploy. Had these deployed her injures would had been much less severe. Both cars are being totaled by the insurance companies. This vehicle was purchased specifically because of the safety features, now after contacting VW, mindy prentice regional consultant Volkswagen customer care is trying to tell me that the this isn't the type of crash that would trigger side airbags. However after talking to multiple dealers in the area as well as going back to my initial suspicion it seems that the side airbags most certainly should have deployed.

- Sterling, VA, USA

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